A very good experience with this company, they kept me informed about the delivery etc. and the quality of the item that l bought is excellent. I would highly recommend. Thank you so much
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a smart fan for bedroom. Then discovered these are not adapted for UK mains supply. Got offered a 15% refund 'towards' buying 30 quid step-up transformer. Not acceptable. And this is illegal... Mehr ansehen
Unternehmen hat geantwortet
Despite negative in-line reviews ( which had me worried!) everything worked perfectly. Prompt replies to written enquiries, prompt delivery. Item great. Well boxed, all parts present, easy assembly, n... Mehr ansehen
I ordered a fan called Dreo Tower 307 from Homeloft. It arrived after approximately 3 weeks with an American plug!! Fine I have an American to Uk converter plug but looking at it carefully again I re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- +44 2081 038999
- info@homeloft.uk
- homeloft.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Service and Returns
The chopping board I ordered at £150 was damaged and poor quality. I emailed them to register this and ask how to return it for a refund and received no response. I called them which was a UK telephone number but was a foreign call centre and was told they hadn’t received my email. I sent another email. I heard nothing. I called again and was told they hadn’t received my email again. Check the Refunds and Returns policy as it looks like it is written from google translate. Be careful of this company!

Antwort von HomeLoft United Kingdom
Great company
Great company. Ordered just before Christmas and order was delivered quickly following the festive break. Exactly what I was looking for. Very very pleased.
Product arrived fairly quickly
Product arrived fairly quickly, on Criticism is that every day I had spam emailed from shipping companies that had my name and address plus the actual order number on.
Contact customer services if you haven't got your goods
I ordered some goods and heard nothing for a couple of weeks. I then wrote a review and this was responded to. I was told I would get the goods within another couple of weeks. I had lost faith and asked for a refund which I have received.
If you are awaiting products, contact customer services.

Antwort von HomeLoft United Kingdom
It was good but delivery was late
Speedy Delivery
Ordered what I thought was a UK-based product, only to find it was starting out in New Jersey! Even so, it was with me in only a few days. Great service, especially just before Christmas!
Great product
Great product, though it did come unexpectedly all the way from the US, meaning it missed Xmas.
item arrived quick and at an excellent…
item arrived quick and at an excellent price. Great company.
Good selection
Goods are as described (and not available elsewhere) but take quite a long time to arrive
very easy to use and very informative
My lights were delivered this morning. Thank you
I ordered some chilli lights (order number: UK-HL#P90485182). I received a text message confirming that order had been received and I was informed that delivery would be around two weeks. I was shocked today 13th December, to find an email sent (in my spam email), confirming delivery on the 10th December (I ordered on the 2nd December), and left outside my back door. I was in all day on the Monday, and my back door is not very assessable. Unhelpful customer services, put phone down on me. I am now worried that this company is not legitimate. No communication from DHL.. the tracker was sent by homeloft? Please note an update on my feedback. Thank you I have received my lights this morning and in good working order.

Antwort von HomeLoft United Kingdom
Safe, timely delivery
Arrived well packaged and safe. It looks lovely but it’s a gift so I can’t say how it bakes.
Great service
Great service.well packaged, beautiful lamps, nice doing business with them
Cheers
Would not recommend
I have placed an order at the end of August. We still have not received the product. I do not recommend ordering anything.
Order update November : the order was not shipped, the item was no longer available!

Antwort von HomeLoft United Kingdom
Overpriced and unable to contact them
I came across this company whilst researching a product I wanted to replace. Firstly, the email address is invalid. Secondly, the item in question should be under £10 or less, they are advertising it for £45.60, reduced from £75. I do not trust this company one bit!
Be very wary before purchasing from them.

Antwort von HomeLoft United Kingdom
Lovely product
Lovely product. Bought it after seeing it at my friend's house.
Good price and good communication…
Good price and good communication regarding delivery. thanks
No issues, great service!
Easy order and quick delivery!
Kept me updated on my purchase
Kept me updated on my purchase
Worth shipping experience ever
Worth shipping experience ever. Over 30 days - product still not with me and then have heard it will have a US power supply/ plug when we use british. No way to get my money back currently - be very aware and do not order from this website!!

Antwort von HomeLoft United Kingdom
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







