A very good experience with this company, they kept me informed about the delivery etc. and the quality of the item that l bought is excellent. I would highly recommend. Thank you so much
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a smart fan for bedroom. Then discovered these are not adapted for UK mains supply. Got offered a 15% refund 'towards' buying 30 quid step-up transformer. Not acceptable. And this is illegal... Mehr ansehen
Unternehmen hat geantwortet
Despite negative in-line reviews ( which had me worried!) everything worked perfectly. Prompt replies to written enquiries, prompt delivery. Item great. Well boxed, all parts present, easy assembly, n... Mehr ansehen
I ordered a fan called Dreo Tower 307 from Homeloft. It arrived after approximately 3 weeks with an American plug!! Fine I have an American to Uk converter plug but looking at it carefully again I re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- +44 2081 038999
- info@homeloft.uk
- homeloft.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Beware of appliance purchases
1. Not based in the UK. Go to their website and look up the address, it's a tiny little office in a large office complex. 2. They ship electric goods from a warehouse in the US that do not work in the UK without a transformer and don't tell you. 3. Their "Help" department is not based in the UK. 4. Look at all their responses here on Trustpilot for the negative reviews - "we cannot find your order", they lie. 5. While not a fake company they are the next best thing. Avoid like the plague. Better to shop at real UK based businesses or just use Amazon. They are super slow, like 1970's slow. Good luck everyone.

Antwort von HomeLoft United Kingdom
Excellent company
Excellent company. Great selection of products. Highly recommended.
I am very pleased with the clock but it…
I am very pleased with the clock but it did take rather a long time to be delivered - not quite Amazon speed
Small walnut cabinet
Good product well presented but a little more expensive than expected
Put a smile on your face ART Hi very helpful informative with …
Hi very helpful informative with regular updates excellent company to deal with will definitely recommend and use again many thanks cheers Paul
Item fits as expected
Item fits as expected, speedy dispatch of goods (from America) shame about the lackluster 3rd party delivery firm used in the UK
Product great and delivery good…
Product great and delivery good considering the item was shipped to the UK.
The item purchased is perfect
The item purchased is perfect, exactly what I hoped it would be. However I hadn't appreciated it was coming from the US so delivery took longer than exepected.
But still deighted with the product.
Beware - do not buy if you are based in the UK
This company sells electrical equipment including light switches which are not rated for UK installation.
This is not made clear on the product pages, so BEWARE.

Antwort von HomeLoft United Kingdom
Scam regarding additional payment for taxes
Ordered and it arrived eventually, although it was on their 3rd promised day. It took my very experienced handyman a while to put it up because it was all in individual pieces. Once together it looks good and seems to work. However - according to FedEx who delivered it I have to ay an additional £81.19 tax because the people who despatched it put a "tick in the box saying I would pay an USA-UK import taxes". The invoice I have clearly says UK delivery and a £7.95 delivery charge all of which was paid. This was their response "Regarding the duty and taxes, the company that sent this from the US have advised customs to charge the receiver which is yourself. Unfortunately we cannot remove this charge or reverse it back to them. This will need to be paid or customs will forward this to a debt collector once the deadline on it has passed. I can see you have advised you purchased this through a UK company and they are the ones that ordered it. They can also pay for this if they wish too". HomeLoft appear to have passed the order to another company. HomeLoft UK are telling me if I pay it, I can send them the receipt and they will refund it!!!!!! I've said no, they, or their unknown supplier, can pay FedEx direct. Also forget the phone connection, its hard wired with non UK Plugs.

Antwort von HomeLoft United Kingdom
Found an item that was not easily…
Found an item that was not easily available in the uk, delivered quickly considering it came from the usa
The experience with Homeloft was…disappointing!
The experience with Homeloft was disappointing. Although their advertising appears very promising, the actual service fell short. I had to wait longer than expected and repeatedly follow up to find out when my order would be delivered. Overall, their communication was misleading and did not meet expectations.

Antwort von HomeLoft United Kingdom
Really happy and great service
Really happy with the robo vac, an excellent buy and great service from HomeLoft, thank you!
Nice quality product
Nice quality product exactly as described. Arrived when they said it would. Would buy from this shop again.
Good delivery time.very happy with the…
Good delivery time.very happy with the clock I ordered highly recommend.
***SCAM COMPANY***
***scam company***
Other reviews are clearly fake. ordered and paid for a product one month ago, still not received. Emailed & called, seems like they have now blocked the number as an automated message says 'goodbye' when attempting to get through. find an alternative option on amazon.
Will be reporting to fraud website as other people on here have done too

Antwort von HomeLoft United Kingdom
Beautiful product
Beautiful product, exactly what we were looking for.
Turned up more quickly than expected.
I’d highly recommend this company.
Crusader lamp
Unusual lamps, exactly what I was looking for. Good quality and excellent value for money.
Great quality product
Great quality product but slightly expensive. Postage took longer than expected. Would still recommend and use again in the future.
This is a nice
This is a nice, high-quality item with good style. The service is excellent. The item was well packaged and arrived as expected. Thank you!
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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