Homesecurity1st Bewertungen 

104
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great work from the Homesecurity1 team. Very knowledgeable, everything from the paper work to the installment was done in about a week for my CCTV cams. Quality services. Hikvision Camaras, so... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had some trouble getting my current alarm installer to come out and fix our broken alarm, I Whatsapp'd Homesecurity1st and they came out the next day. Nathan and Daniel were thorough and competant... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

We had an old issue with our CCTV cameras and alarm sensors that needed attention. The two guys that worked on our job where great. Knowledgeable, hard-working and always respectful. I thought the lab... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Once again home security 1st delivered! This time my cctv cameras had gone down and they managed to detect the problem instantly - replaced what needed and got all cameras up and running! Professiona... Mehr ansehen

Unternehmensdetails

  1. Installateur von Sicherheitssystemen
  2. auch in
  3. Anbieter von Sicherheitssystemen
  4. Fachgeschäft für Videoüberwachung
  5. Fachhandel für Einbruchalarmsysteme
  6. Unternehmen für Gebäudeautomation

Vom Unternehmen geschrieben

Homesecurity1st is a PSIRA registered, security based installation, maintenance and repairs team, with years of experience and a comprehensive knowledge of the systems and brands available in South Africa to best offer you the safety and security for your home and family or business. We are excited to be able to assist our clients – both personal and business – with professional installations of all of your security needs. Which means you have the very best expertise at your fingertips. We offer you a efficient and reliable service so that we can help to create a secure environment for you and your family or your business. Within this, we also offer smart home (automation) possibilities. Everything from gate and garage door openers to being able to switch on lights or appliances from your phone. All features working in unison to add to our customer having a safety and security advantage. We look at each project holistically, ensuring we get you the security protection you are looking for. At Homesecurity1st we aim to put your safety and security fears and worries at ease, from the outside in. We offer a wide range of products that will certainly meet all of your safety and security needs and remain within your budget. Our process is simple, we come and give a no obligation quote and give our experienced advice on what the best security fit is for you and your budget. Safety and security is our business and we want to make sure our customers feel at home, at home. We make sure that every aspect is covered, reviewed and explained in order to give complete peace of mind to our customers. Our experienced team are available on WhatsApp day or night ensuring that we deliver the very best security features that have up-to-the-minute technologies to keep the things you love safe. We enjoy a 100% customer satisfaction rate and are happy to know that every project we complete our customer is assured and comfortable with the security of their household.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

104 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,5

Alle Bewertungen

(104)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Most professional service

Most professional service. The team is friendly, most polite & respectful when in your home. From my interaction with Homesecurity First, I would highly recommend them for your home security needs.

15. Juli 2025
Bewertet mit 5 von 5 Sternen

Products are Great.

Products are Great.
Delivery is Very bad, takes over a week,
If delivery can be improved it will be great

4. Juli 2025
Homesecurity1st-Logo

Antwort von Homesecurity1st

Hi Allan,

Thank you very much for the 5 star review.

I'm a bit confused, you ordered on the Thursday after 17:00, and you paid the following day. We ordered in the stock and shipped it on the Monday. Following Friday you received delivery (CPT to Margate)
We can over night it with pleasure, but then you will need to pay for that.

Have a lekker weekend!

Bewertet mit 3 von 5 Sternen

I had a mixed experience with this…

I had a mixed experience with this security company. My initial contact was very positive—the representative was responsive and quickly scheduled an appointment. The installation team was efficient, and the work was completed promptly.

However, the sensors initially installed were not suitable for homes with small dogs. I appreciated that the company returned to replace the sensors with pet-friendly ones, and the exchange process was smooth. They were upfront that an exchange might not be possible, but in the end, they accommodated my request without issue.

The main challenge has been with billing. After agreeing that there might be a minimal charge for the sensor exchange, I have continued to receive invoices for the full amount for over a year. Despite multiple requests, I have not received an amended invoice reflecting the agreed-upon charge. This ongoing issue has been frustrating and remains unresolved at the time of writing.

I hope this review encourages the company to address outstanding billing matters, as I would be happy to update or remove my review once the issue is resolved.

25. Juni 2025
Bewertet mit 5 von 5 Sternen

Exceptional Service from Start to Finish

Outstanding experience with this company from the very first contact. The booking process was seamless and professional, with clear communication about scheduling, pricing, and what to expect. On service day, we received advance notice of the technician's arrival time, which was greatly appreciated.
The technicians who arrived were absolute professionals - highly knowledgeable, skilled, and efficient in diagnosing and resolving our issues. Their expertise was evident throughout the service call, and they handled everything with confidence and care.
This level of service excellence is rare to find. From the initial booking through completion, every aspect exceeded our expectations. Would definitely recommend to anyone needing reliable, professional service. Will absolutely be using them again for future needs!

19. Juni 2025
Bewertung ohne vorherige Einladung
Homesecurity1st-Logo

Antwort von Homesecurity1st

Thank you so much for this incredible review! We're absolutely thrilled to hear you had such an outstanding experience, from booking to service completion. Providing seamless, professional, and knowledgeable service is what we aim for, and it's wonderful to know we hit the mark. We truly appreciate your recommendation and look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

I had some trouble getting my current…

I had some trouble getting my current alarm installer to come out and fix our broken alarm, I Whatsapp'd Homesecurity1st and they came out the next day.
Nathan and Daniel were thorough and competant and spent time getting to know exactly what i wanted. They found some faults with the current installation (wrong channel for two new beams) and gave me some tips and knowledge about the system i did not know. Consequently we have a much better functioning system. And the bill was very reasonable.

12. Juni 2025
Homesecurity1st-Logo

Antwort von Homesecurity1st

So glad to hear Nathan and Daniel could swoop in and save the day – sounds like your old alarm installer was playing a serious game of hide-and-seek! We're thrilled we could cut through the red tape (or rather, the wrong channels!) and get your system singing properly again. Thanks for trusting HomeSecurity1st with your peace of mind, and for the fantastic review!

Bewertet mit 5 von 5 Sternen

A personal professional company

My decision to go with Homesecurity1st was heavily influenced by the confidence I felt from the first meeting with Craig. He asked me what I wanted the system to do before suggesting what was needed.
The installation was completed quickly and the two guys that installed it were highly professional.

19. Mai 2025
Homesecurity1st-Logo

Antwort von Homesecurity1st

What a fantastic review, thank you! We're delighted to hear that Craig's focus on understanding your needs first made such a positive impression. It's a cornerstone of how we approach every client. And we'll be sure to pass on your compliments to our installation team for their speed and professionalism. We're so glad you chose HomeSecurity1st!

Bewertet mit 5 von 5 Sternen

Pricing great

Pricing great, response time great, knowledge on product and industry great, stock and availability great. Pleasant to deal with. All round great experience.

29. April 2025
Bewertet mit 4 von 5 Sternen

Knowledgeable, hard-working and good outcome

We had an old issue with our CCTV cameras and alarm sensors that needed attention. The two guys that worked on our job where great. Knowledgeable, hard-working and always respectful. I thought the labour cost was quite high but they did a proper job so can't complain. Not a fan of the companies automated admin.

3. März 2025
Bewertet mit 5 von 5 Sternen

Security system upgrade

I recently had my security system upgraded, and the experience was outstanding. The team was professional, efficient, and highly knowledgeable, ensuring everything was installed and configured seamlessly. I highly recommend them for anyone looking for reliable and expert security solutions.

11. Februar 2025
Bewertet mit 1 von 5 Sternen

Product not delivered

Product not delivered - no communication - no tracking number - no refund

8. Februar 2025
Homesecurity1st-Logo

Antwort von Homesecurity1st

Hi Karel,

Thank you for the review.
An email was sent to you on the 5th of Feb - Mail delivery failed: returning message to sender.
The order is currently being manufactured. This product is too heavy and big to keep laying around. It will dispatch soon, no need for review bulling :)
(you could have just popped us a whatsapp)

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