Love checking out the HoC website to see what they are offering. Always great service with very fast delivery. Wouldn’t go anywhere else for my charcoal.
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Das sagen Bewerter
Fast efficient service and delivery Great product, long lasting even on a September evening which is quite late in the year for a BBQ up here in NE Scotland, clean charcoal lovely for chicken and fi... Mehr ansehen
Unternehmen hat geantwortet
Brilliant charcoals along with encouraging web and newsletter info on the various charcoal types and cooking methods. First dirty bbq last night, and certainly not the last! House of Charcoal's passi... Mehr ansehen
Unternehmen hat geantwortet
Very fast delivery, birch charcoal without any chemical aftertaste, which was what I wanted the most! Because even the best parameters such as the length of burning time are not as important as clean... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über House of Charcoal
Vom Unternehmen geschrieben
House of Charcoal
House of Charcoal
Our Roots
Our Roots
Grilling Green
Grilling Green
There are so many reasons why we should be buying sustainable, natural and pure British charcoal, the main one of which is that it’s some of the best barbecue charcoal you can buy anywhere!
House of Charcoal is a testament to our passion for fire cooking, the right way.
Kontaktinformationen
Vereinigtes Königreich
- 0330 133 9711
- customerservices@houseofcharcoal.co.uk
- houseofcharcoal.co.uk
4,8
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223 Bewertungen
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Fabulous charcoal
Fabulous charcoal, deliveries are always quick.
Never had an issue, and the charcoal is worth the expense as it lasts for ages.
1. Juni 2026
Antwort von House of Charcoal
Hi Lindsey,
Thank you for the 5⭐ review!
It's great to hear you're enjoying the charcoal and finding it lasts so well. That's exactly why we're so passionate about British charcoal a little really does go a long way.
Knowing you've never had an issue with your deliveries means a lot to us.
Thanks again for your support, and we hope you enjoy many more great cooks.
Team HoC 🔥🔥🔥
Always the best place…
Fast delivery and always the best place to source the best British charcoal. Highly recommend
7. Mai 2026
Antwort von House of Charcoal
Hi Phil,
Thank you. Thank you. Thank you.
To see us as 'the best place to source the best of British Charcoal' is beyond what we could hope for.
We work really hard to champion the very best producers from across the UK, so it's great to know that commitment is valued.
Thank you for your recommendation and continued support. It means a great deal to the whole team.
Team HoC 🔥🔥🔥
Decent charcoal at a fair rate
Decent charcoal at a fair rate, mostly large chunks, quick delivery,
1. Juni 2026
Antwort von House of Charcoal
Hi David,
Thank you for your review.
It's great to hear you were happy with the charcoal and that it arrived quickly.
Our British charcoal makers put a huge amount of time and care into every burn, so it's always good to hear you're finding plenty of good sized lumps in the bag. We believe proper British charcoal should offer great performance and good value, and it's lovely to know that's been your experience.
Thanks again for choosing House of Charcoal. We hope you enjoy your next cook.
Team HoC 🔥🔥🔥
Fast delivery and having tried a number…
Fast delivery and having tried a number of charcoal suppliers, their Ash charcoal burns clean and hot without over flavouring the food.
1. Juni 2026
Antwort von House of Charcoal
Hi Barbar,
Thank you for taking the time to leave us a review.
We are over the moon to hear you are your feedback. Good sized , usable lumps and fast delivery are exactly what we aim for, so it's great to know your order arrived quickly and met expectations.
Thank you for your support and for choosing House of Charcoal.
Keep burning British 🔥
Team HoC 🔥🔥🔥
Great choice and a very informative…
Great choice and a very informative website, knocks the socks off cheap charcoal. We would not use any other company for lumpwood for our BSTRD egg 😊
26. Mai 2026
Antwort von House of Charcoal
Hi Joanne,
Thank you for the fantastic review.
We're delighted to hear you're enjoying the charcoal and that it's become the fuel of choice for your BSTRD. Great charcoal really does make all the difference, and we're proud to offer a product that stands above the mass produced alternatives.
We're also pleased you found the website helpful. We put a lot of effort into sharing information about the different British species so customers can find the right charcoal for their style of cooking.
Thank you for your support and for choosing House of Charcoal.
Keep burning British!
Team HoC 🔥🔥🔥
Fantastic selection
Fantastic selection, very fast delivery and the cook quality is excellent.
5. Mai 2026
Antwort von House of Charcoal
Hi Alex,
Thank you for the 5⭐ review!
It's great to hear the charcoal is delivering exactly as it should on the cook, and that the delivery and overall experience hit the mark too.
We've worked really hard to build a range that showcases the depth and variety of British charcoal making, partnering with producers from across the country. Offering charcoal suited to everything from low and slow smoking to high heat grilling is something we are very proud of.
We really appreciate you taking the time to leave a review and support what we do.
Here's to many more cooks!
Team HoC 🔥🔥🔥
Great product
There is an interesting selection,service and delivery is quick and efficient’the quality of the charcoal is excellent
7. Mai 2026
Antwort von House of Charcoal
Hi Ian,
Thank you for the great review.
We’re really pleased to hear you’re enjoying the range we offer, along with the service and delivery experience.
One thing we’re especially proud of at HoC is having one of the largest collectives of British charcoal suppliers and artisans all under one roof. It allows us to offer such an interesting selection of species, styles and burns each with their own character and cooking qualities.
Most importantly, it’s fantastic to know the charcoal quality is hitting the mark for you. For us.... that’s what it’s all about.
We really appreciate the support.
Keep burning British 🔥
Team HoC 🔥🔥🔥
Fantastic customer experience and the…
Fantastic customer experience and the products are outstanding. Highly recommend House of Charcoal.
1. Mai 2026
Antwort von House of Charcoal
Hi Hannah,
Thank you so much for the kind words.
We’re really pleased to hear you had a fantastic experience with us and that you’re enjoying the products.
Customer service and quality are at the heart of everything we do, so reviews like this genuinely mean a lot to the whole team.
Thank you again for choosing House of Charcoal and for your support!
Team HoC 🔥🔥🔥
Since discovering HOC I haven't used…
Since discovering HOC I haven't used anywhere else for my charcoal and have become a true believer in proper fuel for my outdoor grill.
Charcoal is easy lighting, cooks food brilliantly and it lasts the perfect length of time.
29. April 2026
Antwort von House of Charcoal
Hi Lee,
Thank you so much for the fantastic review!
“Proper fuel” that’s exactly what we’re all about.
It’s brilliant to hear you’ve noticed the difference since making the switch. Good charcoal should light easily, burn cleanly, hold steady heat and make cooking a pleasure rather than a battle.
Really appreciate your continued support and trust in us for your cooks.
Happy Fire Cooking!
Team HoC 🔥🔥🔥
Great quality charcoal
Great quality charcoal, dropped star because delivery was delayed until after the bank holiday weekend.
30. April 2026
Antwort von House of Charcoal
Hi Neil,
Thank you for your review and for the kind words on the charcoal quality, we really appreciate it.
We are sorry the delivery didn’t arrive in time for the Bank Holiday weekend. We completely understand how frustrating that can be, especially when you’ve got plans around the BBQ.
At HoC, we always aim to get orders out as quickly as possible, so I’m sorry this one missed the mark.
We really appreciate your support and hope the charcoal itself made up for the delayed arrival once it landed.
Keep burning British!
Team HoC 🔥🔥🔥
Excellent charcoal.
As ever very content with the quality of products when used. However, on this occasion the packaging of Whittlebricks was very poor. The charcoal and the bricks were loosely packed in a large box. This resulted in the bricks breaking up; so much so that charcoal was leaking out of brick box and the delivery box.
20. April 2026
Antwort von House of Charcoal
Hi Alistair,
Thank you for your review and for your continued support, it really does mean a lot.
We are really pleased to hear you’re happy with the quality of the products, but very sorry to hear about the condition the Whittlebricks arrived in on this occasion.
That’s not how we expect our orders to be packed or received. We’ve recently made improvements to our packaging, including adding protective filler, and it sounds like this wasn’t included with your order. This has been raised with the warehouse team to make sure it’s addressed.
The bricks will still be perfectly usable, even when broken, but I completely understand this isn’t the experience you should have had.
If you’d like us to take a closer look or put this right for you, please do get in touch customerservices@houseofcharcoal.co.uk, we’re always happy to help.
Thank you again for your feedback it really helps us improve.
Keep burning British 🔥
Brilliant charcoals along with…
Brilliant charcoals along with encouraging web and newsletter info on the various charcoal types and cooking methods. First dirty bbq last night, and certainly not the last!
House of Charcoal's passion delivers all the way through from diligent sourcing, to order, to plate; they are a genuine game changer.
22. April 2026
Antwort von House of Charcoal
Hi Jerry,
What a review! Thank you so much.
Love that you’ve already had your first 'dirty cook' and even better that it won’t be the last, we have more sunny summer days ahead. That’s where the magic happens.
It’s great to hear our website and newsletters are helping along the way too. We are passionate about sharing knowledge on cooking as much as the charcoal itself.
We really appreciate the kind words on what we do!
Keep burning British 🔥
Team HoC 🔥🔥🔥
Antwort von House of Charcoal
Hi Graham,
Straight to the point. We like it!
Thank you for the for the 5⭐ we really appreciate it.
Keep burning British 🔥
Team HoC 🔥🔥🔥
This is the second time I have used…
This is the second time I have used this site. I will be returning as the product is extremely good quality. I would say the beef short ribs and baby back ribs came out with a beautiful flavour,
They have my thumbs 👍 up
1. April 2026
Antwort von House of Charcoal
Hi Richard,
Thank you for coming back to us!
Great to hear you’re enjoying the charcoal and that the beef short ribs and baby backs came out so well, that’s exactly what it’s all about.
Your experience is exactly what we aim for!
Here’s to many delicious cooks ahead, fuelled by the best British charcoal!
Happy Fire Cooking!
Team HoC 🔥🔥🔥
Great service, brilliant charcoal!
Super quick delivery, high quality charcoal as always. Perfect for kamado grills - avoids the risk of the ceramics absorbing smells which lower quality charcoal can give. Just need some sunshine now!
8. April 2026
Antwort von House of Charcoal
Hi Anthony,
Thank you for the great review!
We really appreciate you taking the time to share this.
Our Charcoal performing well in your Kamado is music to our ears. A clean burn and quality fuel makes all the difference, especially with ceramics.
Now its just the sunshine to get going and we'll be off! We’re working on it ☀️🔥
Thanks again and see you soon!
Team HoC 🔥🔥🔥
We havent received it yet
We havent received it yet. Can you let me know where my order is?
30. März 2026
Antwort von House of Charcoal
Hi Duncan,
Thank you for your review. I’m really sorry to hear this.
We’re currently investigating your order as a priority and have also tried to reach you via phone and email so we can get this resolved as quickly as possible.
Please do come back to us when you can, and we’ll make sure this is put right for you straight away.
Best Wishes
Serena
Team HoC 🔥🔥🔥
Excellent experience with House of…
Excellent experience with House of Charcoal. The service was smooth and delivery was quick and well-organised. The charcoal itself is top quality easy to light, burns evenly, and gives off great heat with minimal smoke. Highly recommend. Excellent for our Green Egg.
20. März 2026
Antwort von House of Charcoal
Hi Lea,
Thank you for your 5* review - we love nothing more than to hear how our fire family are getting on and all feedback is gratefully received.
You can't beat an excellent experience and we have worked hard to make the journey to great fuel for your fire as easy as possible - with the most important element of exceptional charcoal being paramount.
Our charcoal really cannot be beated on a Kamado and it is such a game changer given the light smoke flavours the charcoal produces, allowing the true flavours of your food to shine through.
Not to mention how efficient it is - I hope you have been able to reuse the charcoal time and time again - just shut off the vents after use and the fire will go out and the coals will be ready to use multiple times (sorry if that's a granny sucking eggs comment!).
Thank you again for the superb review - it really means a lot.
Speak soon
Team HoC 🔥🔥🔥
Very impressive purchase
Very impressive purchase, delivery experience and informative website. Haven’t been able to sample the goods yet due to the weather.
17. März 2026
Antwort von House of Charcoal
Hey Ian,
Thank you so much for your review - all feedback is really appreciated and it is great to hear you have been impressed by our interaction.
We really hope you have loved the charcoal and nailed your cooks - let us know how you get on!
Thanks again for taking the time to review.
Cook on!
Team HoC 🔥🔥🔥
Top quality charcoal
If you buy the best meat you can afford then you should do the same with your charcoal and this is the best I have had so far. Great burn time and unctuous Smokey flavours.
19. März 2026
Antwort von House of Charcoal
Hi Dave,
We could not agree more - we struggle to understand why people spend good money on the best ingredients they can afford, and then choose to cook over petrol soaked instant light charcoal that smokes like hell and makes the food taste like the inside of an oil can!
Love that you share our passion for the need for great fuel to complement your fire cooked food and really appreciate your 5* review.
And as for unctuos... love it 🤤🤤🤤!
Thanks again and see you soon!
Team HoC 🔥🔥🔥
Antwort von House of Charcoal
Hi Hamish,
Thank you for the 5 star feedback we really appreciate it.
Delighted to hear the charcoal hit the mark and everything arrived on time.
Here’s to many great cooks ahead 🔥
Team HoC 🔥🔥🔥
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