Extremely poor customer service, take a week to reply to enquiries and have accused me of a typo error with regards to my return tracking number. Which I used myself and it worked with Royal mail no p... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery was prompt and I love these dresses, they are great and I've bought 5 of the same ones in different colours or replacements over the last 4 years
I needed some help regarding my lost package and Haxton Gal helped me a lot. They went an extra mile and posted my parcel to Klass, which was sent to them mistakenly because of Debenhams fault. I real... Mehr ansehen
Unternehmen hat geantwortet
I wanted to return my item, I couldn't print at home, you sent me a royal mail link, followed the instructions in order to receive a QR code for the post office to print the label, Tried several... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hoxton Gal elegantly combines the classical chic and the modern sophistication every woman seeks in their daily life. With a young and fresh approach in mind, we introduce playful flairs of wild prints to timeless class.
Kontaktinformationen
London, Vereinigtes Königreich
- +44 7961 938041
- orders@glrfashion.com
- hoxtongal.co.uk
2,9
Akzeptabel
166 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Poor quality and fit
Poor quality and fit. Sorry but won't be purchasing again ....
2. März 2023
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi,
The satisfaction of our customers is highly important to us. We are sorry for the negative experience you had. If you can contact us via orders@glrfashion.com, we will be happy to help you.
Have a nice day,
Hoxton Gal Team
Exchange and refund successful
Ordered size 16/18, unfortunately blouses were too large. Exchanged them very easily and quickly for 12/14. Very happy with product and service. Was incorrectly charged for postage which was refunded.
29. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi, Thank you so much for taking the time to leave your positive review. Happy future shoppings! :) - Hoxton Gal Team
I love the style of Hoxton Gal tops but…
I love the style of Hoxton Gal tops but cannot understand why they do not do a size 14-16! A 12-14 is too tight on my bust but the next size up, 16-18 is too big. Why oh why do you not do 14-16 which is surely a common size?!
20. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Brady, Thank you so much for your review.Your feedback is important to us. We will forward your comment to our production team. If you need any help with finding your size, you can always contact us by orders@glrfashion.com. We'd be happy to help you! :) -Hoxton Gal Team
I love my black pantsuit and can wear…
I love my black pantsuit and can wear it to work with a long sleeved top under.Only problem was I was running for the bus and tripped on the trouser leg 🙈🙈🙈🙈🙈😬
18. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Amy, Oh this is lovely to read! We are so pleased you are happy with your item. Happy future shoppings! :) - Hoxton Gal Team
Lovely top
Lovely top - very elegant & beautiful colour, but fit wasn't great. However, customer services were brilliant, prompt & really helpful regarding a refund.
15. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hey, This is lovely to read! Thank you so much for your kind reviews. We'll check the item's fit with our production team. Happy future shoppings! :) Thanks, -Hoxton Gal Team
Fit is good but quality poor
Fit is good but quality poor - fabric feels cheap and the seams are full of loose threads & messy edges.
1. Dezember 2022
Antwort von Hoxton Gal
Hi Jen, Thank you so much for your review, we will check the quality of the items with our production team. Please let us know if you believe the items are faulty. We are always able to exchange them. Thanks -Hoxton Gal Team
Amazing company!
Really lovely designs, super fast delivery and great communication! Would differently recommend!
24. November 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Eliza, This is brilliant to read, thank you for taking the time to leave such a great review! :) - Hoxton Gal Team
Dress I have purchased from HG was way…
Dress I have purchased from HG was way above my expectations. The fit, quality & delivery time was great. Defn can see myself as a returning customer!
28. November 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi, Thank you so much for sharing your lovely review! Happy future shoppings! :) -Hoxton Gal Team
Excellent service when I had an issue…
Excellent service when I had an issue with my order. Sorted it out straight away and took my query seriously and kept me updated with regular contact.
3. November 2022
Antwort von Hoxton Gal
Hi Nasseem, This is lovely to read! Thank you so much. We are always here to help you, if you need us! :) -Hoxton Gal Team
Highly recommend
I’m highly impressed with the quality and customer service of this brand. I sense a lot of hard work and passion goes into this and i highly recommend.
29. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Lara, This is brilliant to read! Thank you so much! :) - Hoxton Gal Team
Bought my girlfriend a dress…
Just bought my girlfriend a dress from here. Beautiful quality, and looked just like the photos. She’s really pleased with the style and originality. Big thanks!
11. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi James, Thank you so much for taking the time to leave your positive review. Happy future shoppings! :) - Hoxton Gal Team
I contacted the customer service…
I contacted the customer service department via email and they responded promptly and were very friendly and helpful.
24. Oktober 2022
Antwort von Hoxton Gal
Hi William, Thank you so much for your kind review. We are always here to help you, if you need us! :) - Hoxton Gal Team
All products were very high quality and…
All products were very high quality and arrived in a very short time.Thank you Hoxton Gal, I can't wait for my next order😍
4. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Ebru, This is lovely to read! Thank you for sharing your review with us! :) - Hoxton Gal Team
Best quality
I bought something for my wife, really quality and good price thank you.
4. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Ege, Thank you so much for sharing your kind review with us. Happy future shoppings! :) - Hoxton Gal Team
Thank you for the best service and quality products!
Thank you for the best service and quality products! I’ve purchased 2 pieces and in love with both of them! Fantastic assortment of styles and sizes. Will definitely shop again and recommend to my friends.
30. September 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Azimé, This is lovely to read! Thank you for sharing your review with us! :) - Hoxton Gal Team
I purchased 3 pieces from Hoxton Gal…
I purchased 3 pieces from Hoxton Gal and all of them was great! The quality is better than I expected. Shipping was super-fast. I am waiting for the new season to order more!
20. September 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Ecem! Thank you so much for your kind review. Happy future shoppings! :) - Hoxton Gal Team
Satisfied customer
My first experience shopping with HG. My items were true to the online images and good delivery time.
Quality and colour are fab! One of my items was one size only which is always a chance you take, but for the sale price I took a chance. Although I would have liked it a bit looser as a preferred fit I like the style, colour, quality and bargain price so I will keep.
5. August 2022
Antwort von Hoxton Gal
Hi Pethal, We are so pleased you are happy with your items! Happy future shoppings! :) - Hoxton Gal Team
E mailed regarding a price query
E mailed regarding a price query, it was resolved within 2 minutes . Excellent customer service
10. Mai 2022
Antwort von Hoxton Gal
Hi Deb, We are so grateful for your kind words. Have a lovely day! :) - Hoxton Gal Team
I bought a top from here and the…
I bought a top from here and the quality is lovely the fit is also true to size. I contacted Hoxton Gal via email and I had a reply within the hour. Communication is excellent! I will definitely buy from here again. Thank you
4. Mai 2022
Antwort von Hoxton Gal
Hi Jas, Thank you for sharing your review with us and the community. Happy future shoppings! :) - Hoxton Gal Team
Great customer service!
Great customer service! I had to return the items I ordered and it was quick and easy once I chatted on Etsy to a representative. Received a full refund
19. April 2022
Bewertung ohne vorherige Einladung
Antwort von Hoxton Gal
Hi Elizabeth, We are very glad that you were satisfied with our service. We are always here to help you, if you need us. Happy future shoppings! :) - Hoxton Gal Team
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