HS LEGAL SOLICITORS Bewertungen 

They provided the cheapest quote for an auction process purchase for a flat via a limited company.
However, after a few weeks, it became apparent that the individuals in charge had no experience or clue of dealing with auction processes. They tried to justify this by claiming that the process was 'complicated', but it was not. They simply did not know what they were doing.
Amongst other things:

- Missed fundamental information in the reports, e.g., did not pick up on, nor provide commentary on the Special Conditions of Sale -something that is standard in auction processes
- Did not acknowledge their mistakes
- When such mistakes cost up money, we ended up having to 'negotiate' for them to cover some of the additional costs - which they only reluctantly agreed to, without accepting responsibility for the errors.
- Documentation that should have been forwarded on, was not forwarded in a timely manner
- Did not provide accurate completion statements that had been provided by the seller's solicitors, despite having received an updated completion statement prior to completion
- Did not care to inform us that we had overpaid the amount due at completion, albeit by a paltry £30. Whether knowingly, or unintentionally, this simply should never happen with solicitors - they should hold themselves to a higher bar of integrity.
- Had to be chased repeatedly and on multiple occasions
- Whilst acknowledged 'deficiencies' and 'errors' had been made, at no point offered a sincere apology, nor compensation.
- Final completion statement prices differed from initial quotation and this had to be pointed out to them.
- Overall, too much stress, too much time taken checking everything they were sending across.
- Complete lack of trust in them.

It was great to work with his legal they responded all the time and tried to help me out of trouble during this tough property purchase

Good communication throughout the conveyancing process and at a reasonable price- thank you!

HSL solicitors kept me informed throughout the conveyancing process and gave me very good service in relation to communication between parties. I would recommend them to anyone buying or selling a house as they provided excellent value for money.

Friendly and professional support throughout transaction - thanks Hafiz !

I had a really great experience selling my house with these solicitors. They were always quick to respond, explained everything clearly, and kept me updated throughout the whole process. It made things so much easier and a lot less stressful for me. I honestly appreciate all the effort and support, they really went above and beyond. Would definitely recommend!

Very professional and very helpful, answering promptly and clarifying every question through the process. Mr. Hafiz helped us a lot with patience and professionalism.

it was great. Communication was clear and fast.
The completion was on time.

I would 100% recommend them.

Absolutely fantastic service from start to finish , proactive intelligent from the best solicitor I have ever used, and I am 60 and very experienced in property transactions.
The effectiveness and efficiency and willingness to listen make this firm outstanding.. we transacted 3 selling and buying transactions and no issues at any time .
Brilliant

I am delighted with HS Legal Solicitors work on my property purchase - especially with Mamed who kept me updated and chased the other solicitors when they were late. I will use their services for my next house purchase.

Disappointing Experience with HS Legal Solicitors
Instructing HS Legal Solicitors was, unfortunately, a poor decision during the sale of my property.

I used an online conveyancing comparison website — conveyancingindex — and HS Legal was one of the firms included in the quotes provided. I went with them based on the Trustpilot reviews and it was a big mistake.

While the solicitor from HS Legal Solicitors ultimately completed the work, I would not choose this firm again for several reasons:
1. Although I was assigned a dedicated case handler, this proved to be ineffective as they appeared to have little involvement in the process.
2. It was difficult to contact the firm by phone and not once did I speak with the solicitor. They will not even give you a call if there’s some urgency. In case of any urgent matter, please forget any help over the phone and putting your mind to ease.
3. I often wondered if my emails were being properly read, as I had to address the buyer’s solicitor’s queries multiple times myself. The firm lacked proactivity throughout the process.
4. Responses to my queries sent in the morning would often arrive around 4:30–5:00 p.m., leaving no opportunity to reply before their office closed.
5. The solicitor forgot to include the agreed White goods amount and had to be reminded to add it.
6. An incorrect service charge figure was initially included under apportionment, which we had to identify and have it corrected ourselves.
7. When the 90% was paid, the solicitor seemed unaware that they were responsible for obtaining the remaining 10% from the estate agent and instead advised us to contact the estate agent for the remaining amount.
8. There was also a delay in receiving this amount due to lack of ownership from the firm.
9. The final invoice differed from the original quote provided by Conveyancing Index, with no prior notice or explanation for the change but after an email it was amended.
10. I am surprised that conveyancingindex and other online conveyancing comparison website are using this company to provide a quote.
Overall, it was a disappointing experience. You’d expect a solicitor to be proactive, responsive, and to act in your best interests — unfortunately, HS Legal Solicitors did not meet those expectations.

Very smooth process, very responsive. Good price which. Strongly recommend Mr Jawad and his team

HS - Legal did my conveyancing matter for both of my sales and purchases. They did excellent job by completing my case successfully with great care. Unfortunately, I had very difficult buyer who dragged things on, luckily thanks to HS Legal all went well in the end. The communications were on time, keeping everyone informed at all times and they also were very knowledgeable and professional. I also appreciate they did everything to keep the costs down for me, which is huge bonus.
Would highly recommend

Very very poor frustrating service.
Fobbing you off daily with untruths & little or no communication avoid this company ! 👎

Had a great experience, the solicitor was really good and did everything to help use finishing everything in a good time. Around 3 mouth to have everything ready for our move in to our new house. Very happy and satisfied.

the best fast solicitors that been in top of the case till finish no delay

We just bought the house and I was suggested HS Legal by Conveyancingindex.co.uk site.
From the very beginning until the end all the experience was really good.
Jawad was professional, efficient and replied to the queries very quickly.
Also pricewise, their services cost less than half than some other companies. But the service didn't feel cheap. It was very professional. You can follow up on the case progress in Hoowla, which was very handy.

I highly recommend Jawad and team.

Thank you very much for your services, Jawad!

Very efficient letting us know what was happening throughout the whole sale.

I highly recommend HS Legal Solicitors – they are reliable, professional, and always deliver excellent service. Communication is clear and prompt throughout the whole process. This is already my second property purchase with their help, and I couldn’t be more satisfied. They always meet deadlines and make the whole process smooth and stress-free.

very easy to work with and had prompt replies when queries sent. Always polite in exchanges and would definitely recommend them.