My Mother was assisted by Charlie, he was professional, polite, patient and understanding. He was extremely knowledgeable. We waited 6 weeks for delivery which was well within given perameter. Both ch... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent customer service from Kelly in the Exeter showroom. Greeted on arrival, offered coffee then shown around the show room. No hard sell, but very helpful guidance as to my requirements. Look... Mehr ansehen
Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make... Mehr ansehen
The service was exceptional by the man dealing with us in taking the time to listen to our needs and expectations. There was no pushy selling at all. The gentleman gave us all of the information and c... Mehr ansehen
Unternehmensdetails
- Möbelgeschäft
- Anbieter von Hilfsmitteln für Menschen mit Behinderung
- Möbelhersteller
- Anbieter von Mobilitätsausrüstung
Über HSL Chairs
Vom Unternehmen geschrieben
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Vom Unternehmen geschrieben

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Kontaktinformationen
Comfort House, 1 - 3a Grange Road, WF17 6LN, Batley, Vereinigtes Königreich
- customerservice@hslchairs.com
- hslchairs.com
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service received from…happy daughter
Excellent service received from Debs,Billy & Rachel,I think the lady was called. They were all very friendly when they came to assess my mum for a new reclining chair,they included mum in the process ,we didn't feel rushed and mum trusted their guidance,advice and expertise x thank you mum is loving the chair and the delivery men were good too .
Excellent advice…
Quality of the advice given was excellent and there was a wide choice of chairs to try out.
I was given a warm greeting by Natasha…
I was given a warm greeting by Natasha then asked what I required then shown the range of chairs once I picked the one suited to my needs she offered me a hot drink giving me time to try the chair then went through the measuring process, picking the fabric, and finally explaninig everything from extras to insurance she was wonderful a truly great experience , well worth the journey from Ayr.
Great customer service
The overall experience was exceptional,we were looking for an armchair that would give support and comfort , staff took time to explain everything to us, tried several chairs until we found the most comfortable that fitted just right!
Refreshments were offered to us during our visit which was greatly appreciated . The staff member was very patient and very accommodating.
HSL Blaydon
HSL Blaydon. Looking for a riser recliner and our first port of call was HSL. The staff were very polite and unobtrusive, we were left to look at all the range and settled on a chair. We were shown different aspects and colour swatches of the chair I had chosen and sorted out everything in a short time. The chair was going to be about 5 weeks max but we actually received it in around 3 weeks. Thank you to Paul and Paul who came and delivered the chair and set it up. Can't thank the company enough. A pleasure from start to finish, thank you.
Staff were friendly and polite
Staff were friendly and polite, answered all my queries and asked what I 2as looking for. Even found an early del
ivery date. Delivered at time and date specified ,fitted up and made sure working correctly. More than happy with service from all staff involved.
Unbeatable Yorkshire welcome
The two Lovely Ladies made my myself and my wife very welcome with a cuppa and biccies! The Stressless chair I bought wasn’t half bad either!
I’ll know where to go for our next chairs!
Excellent advice and no pressure from…
Excellent advice and no pressure from delightful salesman. He even provided knitting to ensure I would be comfortable doing it in chair !
Great knowledge staff
Great knowledge staff
Big smiles and even bigger when I bought a chair
The staff were the best
The staff were the best they knew details of what they were selling.They gave us their fukk atention and were in no way pushing to sell, Nothing was too much trouble for them.
Thank you
Great service
Nice people. No hard sell. Very informative about the chair and had plenty of time to talk about the product. Very relaxed atmosphere.
Excellent service from the first phone…
Excellent service from the first phone call to the home visit , everything was fully explained and so friendly, Phil the specialist was so helpful and we were shown the exact petite chair we were interested in and it fitted my mum perfectly as she is only 4ft 11 and has had a stroke so no use of her left side it was like a made to measure we couldn’t be happier and we ordered the sprung seat so no dipping in the middle,her feet even touch the floor and she could reach the back rest of the chair and she was secure on it , excellent choice of fabric and feet , so pleased I went with hsl and my mum can’t wait for her new chair so a massive thank you to Phil
Christian and Terry gave exemplary…
Christian and Terry gave exemplary service delivering and installing my new sofa and chair today. They were both very professional and respectful of my property. Thank you both! I had a very positive experience.
Thoroughly professional and friendly…
Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make our choice.
We are looking forward to the arrival of the chairs.
excellent service
Eric and Ellie were very welcoming, attentive to needs, very patient and helpful leading to purchase.
Everyone encounter working for HSL were also very welcoming and helpful.
My experience was wonderful they listen…
My experience was wonderful they listen to what I was wanting and gave us. They were very attentive and full of the rant host could offer. I had. Been looking for ages for my perfect chairs and never thought we would get exactly what we wanted. The two gentleman that came, listened and came up with the solution, which I was so grateful for their help. We would recommend HLS to everyone.
Thank you for being so patient and helping us get the right chairs for us. We can’t wait to receiving them.
Well done Hsl you are great and your staff are wonderful.
5********
Had my mums chair delivered today by Lee and Carl F lovely lads. So polite and courteous. Explained everything in detail to my 88 year old Mum who now is sitting very comfortably in her new rise and recline chair.
The whole experience with HSL was 5****
Thank you
Everything I needed.
Very helpful and knowledgeable staff(Alison and Billy).No pressure or rush to make a decision. I would highly recommend HSL .It seems to be a good company to buy from and to work for.
The Best shopping experience I have ever had
From the moment we arrived to to the moment we left it was an amazing relaxing experience The two ladies who took care of us were helpful knowledgeable informative and pleasant beyond anything I can remember. They made it a very happy shopping afternoon . Lynn and Christine did everything they could to explain all we needed to know about the chairs we were trying, things like the positions and the ways the chairs could be adjusted for the maximum and individual comfort of any particular person. They both really did all they could to help so thank you Lynn an Christine for all you did and sorry for all the the drinks and bikkys a shifted for you [tongue in cheek] Your showroom, product and service are all first class as are you two.
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