Humanitix Bewertungen 

476
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

While Humanitix is a kick-ass program for ticket sales and we at Vashon Rep are delighted to have found it, it is the people at Humanitix that have made our experience totally delightful. As first t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great dealing with Humanitix. They demonstarte they are a company who cares. They always get back to you quickly and are very helpful if you have a problem. It's also good to know they are based in A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We switched our senior center's monthly fundraisers to Humanitix this year, and we couldn't be happier. The platform makes setup, reporting and order changes simple, allows us to accept donations easi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The registration forms don't accept special characters in the Name fields, which is kind of racist, & don't even accept hyphens (which are very common)

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 32618780439

  1. Tickethändler
  2. auch in
  3. Dienstleister für Veranstaltungstechnik
  4. E-Commerce-Dienst
  5. Non-Profit-Organisation
  6. Veranstaltungsplaner
  7. Wohltätigkeitsorganisation

Vom Unternehmen geschrieben

Humanitix is a full-featured event ticketing and registration platform for concerts and live performances, festivals and fairs, conferences, expos and trade shows, galas and fundraisers, classes and workshops, and recurring events. Hosts use Humanitix across the United States, the United Kingdom, the EU, Canada, Australia, and New Zealand. We have offices in Denver, Edinburgh, Sydney, Melbourne and Auckland. Free for hosts. Attendees pay the fee at checkout, so you keep 100% of the ticket price. Hosts can choose to absorb the fees instead if they prefer. Free events cost nothing. There is no subscription, no monthly charge, no contract required and no minimum volume. Your brand, your audience. Your event page uses your own colors and branding, and you can embed the full ticketing experience directly on your website. Humanitix does not advertise competing events on your event page, and checkout takes as few as three clicks, so the audience you worked to attract converts instead of getting distracted. Tools that help you sell. Every event is listed on the Humanitix marketplace at no extra cost, and placement is never something you buy. Abandoned cart recovery brings back buyers who didn't finish checkout, and Meta Pixel and marketing integrations let you run and measure your own campaigns. Support from real people. Live chat connects hosts to a support team based where they are, in Denver, Edinburgh, Sydney or Auckland. Support is not tied to a plan and does not depend on event size. One price, all features. Every account gets the full product. Nothing is behind a paywall, an upgrade or a higher tier. Reserved seating with full seating maps, free box office for door sales, QR code check-in, discount and access codes, merchandise and add-ons, multi-session and recurring scheduling, waitlists, custom registration questions, real-time reporting and data export, table-based booking for seated dinners, and donation collection. 100% of profits go to charity. Choose Humanitix for the low fees, great features and human support. The impact is what you get on top: all profits from booking fees fund education and poverty relief programs around the world. With no shareholders taking a cut, the savings go to you and the programs we fund.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

476 Bewertungen

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1 Stern

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Hat 100 % seiner negativen Bewertungen beantwortet

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4,6

Alle Bewertungen

(476)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I've been a user of Humanitix since before they had a US office!

I've been a user of Humanitix since the early early days. They solved SO MANY complications for how I ticket events on my farm with different options and prices. I've watched this company grow to what it is today and what's more I've been excited to see more local folks use them. For a farmer like me, passionate about impact and humane care, working with a ticketing service that gives back makes it better. Customer service has ALWAYS been quick, responsive and helped me suss out all kinds of things. Thank you, Humanitix, keep it up!

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Hey Missy, thanks for the fantastic review and for your support all these years. We’ve shared your awesome feedback with the team!

Bewertet mit 5 von 5 Sternen

TOP NOTCH SERVICE!

My production The Whoopee Club has been using Humanitix for a few years now. I wanted to find a ticketing site that donated to charity and there wasnt too many out there. I was so happy to find Humanitix and even happier when I started exploring their site. It's user friendly, looks really good and gives you ability to design your page. I love the QR code scan feature during ticket check in and the app that you can give to the door person to scan tickets, it makes check in smooth and efficent. Most of all I love their customer service an support. Beyond impressive. Humanitix goes above and beyond. THey even called me today and Sally helped me with canceling an event due to a family illness and walked me through how to do it, eventbrite would never! ;) Wishing the good people at Humanitix all the success.

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Hey Roxi, we love your feedback, it's music to our ears! Thanks for taking the time to share your thoughts and wishing your family member a speedy recovery x

Bewertet mit 5 von 5 Sternen

Humanitix is a Godsend for our Non-Profit

Humanitix is a Godsend for our Non-Profit. We produce 34 free Stimulate America Impact Initiative Events in the community a year. We normally have 100 to 4000 attendees at our events and distribute provisions such as healthy food bags, clothing, Christmas gifts, information seminars, resource fairs, door prizes like TVS all donated by contribution from corporations and individuals. The Humanitix Event Registration Platform allows us register attendees beforehand so we know whose is coming, that they qualify for the program, that we know the exact number of people so we have enough supplies for everyone, so they check in orderly and the donators are provided a report that shows that their donations were distributed to and received by the intended recipients. This keeps our Non-Profit books transparent and traceable down the every penny we receive and us to purchase the provisions we distribute. The Humanitix system works like a dream. Its fully customizable, its user friendly, it has analytics and Stephen is a Technical Representative from South Africa that called me to help restore a broken QR code I messed up changing the date on our event and it is free to us. FREE, FREE to serve, FREE to promote, FREE to report progress ad FREE to fix if something goes wrong. Humanitix is a blessing from God and it's our essential tool to get our Kingdom work mission accomplished. Thank you Humanitix Geniuses and thank you Father God!

#Humanitix #StimulateAmerica #MagnoliaClub #Non-ProfitEventPlatfrom #FreeForNon-Profts

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Thanks for your kind words! We're thrilled to hear Humanitix has helped streamline your registrations, reporting, and event operations so you can focus on the work you're doing in your community 💛

Bewertet mit 1 von 5 Sternen

I received a confirmation email with no…

I received a confirmation email with no tickets attached. Later I ordered 2 more tickets. This time I did not even receive a confirmation. I have checked my spam and correct address. Not the first time I've had trouble getting my tickets from Humantix.

5. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Hey Patricia, thanks for getting in touch.

We’d be happy to help with this. I’ve sent you a message requesting a few more details so we can investigate and locate your tickets for you.

Thanks and we’ll get this sorted for you 😊

Bewertet mit 5 von 5 Sternen

5 star customer support

As an event manager, I've been a customer of Humanitix for several years now and use their platform to build websites for many different styles of event. The platform is really stable, lots of great features and I love the philanthrophic values. The support team are amazing, really responsive and really go out of their way to make sure all their customers are well looked after. Highly recommend!

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Thanks so much for your kind words and continued support!

We’re thrilled to hear you’ve had such a great experience using Humanitix across your events 🤠

Bewertet mit 5 von 5 Sternen

Daisy at Humanitix provided exceptional…

Daisy at Humanitix provided exceptional service and support throughout our experience. I was extremely impressed with the professionalism, efficiency, and communication from start to finish. What stood out most was the proactive follow-up - I had additional questions, and Daisy reached out without needing any prompting from me, which was incredibly appreciated.

We are very thankful for the switch we made to Humanitix as our ticketing platform, and Daisy made the transition smooth and stress-free. Highly recommend both the platform and the support team.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

So happy to hear Alex and we're stoked to have you ticket your events with us. We’ve passed your lovely words to Daisy :)

Bewertet mit 5 von 5 Sternen

The customer service team members were EXTRAORDINARY

The customer service team members were outstanding in the education on the flexible and easy to use platform. Respectfully and friendly, seem simple words but they took these words to definition in service far beyond anything experience.

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Yay! Great to hear Roger. We’ve shared your review with the team.

Bewertet mit 5 von 5 Sternen

Humanitix provide fantastic custome service

Humanitix event hosting platform is designed very intuitively and is easier to use than many other similar sites. What really makes Humanitix fantastic is their superb customer service. When I asked a Support question I let them know about my ADHD and they responded in ways that really took this into account. I am now definitely recommending them to friends and colleagues.

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

So happy to hear Paul! Looking forward to working together again. Your praise has been passed onto the lovely Rob who you spoke with :)

Bewertet mit 5 von 5 Sternen

Humanitix is all about empowering the…

Humanitix is all about empowering the client to problem solve and learn so they are able to create and manage their own event.
However, not everything goes to plan and I was super fortunate to have the very accommodating and phenomenally patient Rose in my corner, guiding me when I just couldn't quite get it.

Putting customer experiences online can go either way - the company can being on the receiving end of brickbats or bouquets. This time - bouquets all the way.
Thank you Rose.

27. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

So happy to hear you had a great experience Imogen! We've passed your kind words to Rose :)

Bewertet mit 3 von 5 Sternen

I started to get scam calls after…

I started to get scam calls after buying tickets for an event through Humantix. I had not given my number to anyone else, and the calls continued for days. There is no need for address, phone number, full name, just to attend a fundraising garden tour! You DO NOT need that data! If the credit card works, thats enough!!! Careless data collection and security puts me at risk. Thanks for that Humntix.

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Hi there, we take privacy and data security very seriously. The information requested during ticket purchases is limited to what event organisers require to manage attendance and communicate important event details. We do not sell personal data, and we have strict safeguards in place to protect customer information.

We’ve attempted to locate an order using the name provided but weren’t able to find a matching booking. As this review was left from a private email, please contact our support team directly so we can investigate and assist.

Bewertet mit 5 von 5 Sternen

Humanitix Help is super helpful

Humanitix is a great site for anyone who wants to produce their own show. There are so many tools to do exactly what you need. And if you get stuck, there are both numerous articles on whatever you need, and actual people who can help you in real time via their chat window. I needed help with increasing the limit on ticket purchases and someone called Lloyd was super helpful. I even think he was a human!

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Glad to hear that Eliane! We’ve shared your feedback with the wonderful Lloyd (a real human, though we sometimes think he’s superhuman). Thanks so much!

Bewertet mit 5 von 5 Sternen

The Humanitix team are so helpful

The Humanitix team are so helpful. When there are have been some more complex scenarios that I have not been able to trouble shoot myself, the team have been able to teach me how to resolve this myself.

I love the use of a custom made (just for your problem) video tutorial that gives you all the information you need, and you can refer back to and share with the rest of the team to help them learn too.

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Thanks Emma! Your kind words mean a lot to us. We’re glad you had a great experience and loved our custom video tutorials.

Bewertet mit 1 von 5 Sternen

Booking fee exorbitant

Charges .75 booking fee for a 10 dollar ticket - thats 7.5%! Another typical rent seeker company looking for a cut - yes I hear all the PR about donating to good causes - what does the CEO get?

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Hey Cathal, thanks for sharing your feedback. We work hard to keep fees as low as possible (in fact, $0.75 on a $10 ticket is the lowest in the industry).

Humanitix is a not-for-profit, and all profits from booking fees go to charity. You can read about our impact report here: https://humanitix.com/au/impact. That said, we appreciate you taking the time to share your perspective.

Bewertet mit 5 von 5 Sternen

The agent explained how to resolve my…

The agent explained how to resolve my problem and revealed new functionality I wasn't aware of. Nic job.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Cheers David! We're really pleased we could help :)

Bewertet mit 2 von 5 Sternen

sale page vs actual content difference of Course on Humanitix

I bought a ticket from Humanitix. However, the content of the activity and the actual scenario is not matching. I reached Humanitix for that and they replied I have to get in touch with them as they are marketplace only.

I feel like I am scammed and humanitix is not looking into it or trying to take any action on it. Just saying we can understand your frustration.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Hi Selim, thank you for sharing this, and we're sorry for the frustration and disappointment caused.

We take this seriously and are looking into it with the organiser. I’ll give you a call shortly so we can work towards a fair resolution together.

Thank you again for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

I got the answer I needed

I got the answer I needed and a good tip to help get the result I was after thanks

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

That's great Graham! We’re thrilled you took the time to share your thoughts.

Bewertet mit 5 von 5 Sternen

Can't believe how efficient and at-ease…

Can't believe how efficient and at-ease the Humanitix "help" people actually function ... so quick! I don't know any other on-line service that acts so great and so quickly. Thanks Humanitix ...

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Hey Joe, thanks for the fantastic review! We’re pumped you enjoyed your experience and love having you ticket your events on Humanitix!

Bewertet mit 5 von 5 Sternen

Helpful support staff

The customer service team always goes above and beyond on answering questions you may have. They are awesome

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

That’s fantastic! We’re really glad we could help. We’ve shared your feedback with the team!

Bewertet mit 5 von 5 Sternen

I’m using Humanitix for our event this…

I’m using Humanitix for our event this coming August. As a very small non-profit group, we are planning a large event for our community and friends, and I wasn’t entirely sure how everything worked at first.
I booked a phone meeting with a staff member, who kindly answered all of my questions. Today, I also sent an email requesting an update, and Peach responded very quickly and resolved everything for me.
I’m very pleased with the support team and truly appreciate their help.

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Thanks 柴田 文! Your kind words mean a lot to us. We’re glad you're having a great experience :)

Bewertet mit 5 von 5 Sternen

Great customer care

I contacted the support team at Humanitix with two issues related to event set-up online. They pointed me in the right direction within minutes and I was able to resolve the problems and move on. (Both were user error!) They have been similarly helpful in the past. I’m so grateful for their ethics and customer care, and highly recommend them to anyone seeking an online event ticketing system.

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Humanitix

Awesome Fiona! Love your feedback. The team knows you’re pleased!

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