Inogen Bewertungen 3 892

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So far, we're very happy with the purchase of the Rove 6 oxygen concentrator. It has delivered the extended battery life we were hoping for making it much easier to stay away from home for longer peri... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Machine works like it should although being a pulse operating machine it does not give you the oxygen like a constant flow does . It's stupid that the battery has to be on the machine to charge it ! Y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I do love my Inogen. I wish I could charge the batteries separate from the concentrator! That is the only thing I would change. They are pricey! But it does give me more freedom!

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Missing extra filter needed to use while cleaning the filter that came with the Voxi-5 - also missing the swivel connector. Left message and never got a callback or the missing items.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Sauerstoffgeräten
  2. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.


Kontaktinformationen

  • 859 Ward Drive, 93111, Goleta, Vereinigte Staaten

  • inogen.com

3,9

Gut

TrustScore 4 von 5

3892 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 3 von 5 Sternen

Was fine for a couple months, then,,,,

The machine worked fine for a few weeks/ a couple months. It is a rental thru my insurance co.
Then it began to alarm regularly. Changed the cannula, no difference. Fully charged.
I live a mile high. Winter temperatures low 20℉ ~ mid 30℉s. It will turn on, then stop with no alarm, is fully charged.
So it is getting returned to rental place.
I have oxygen tanks so I am not going to hospitalized due to no O2.
I will ask my pulmonary doctor to write me a prescription. I will purchase a new unit.
The rental place said the home unit not working was “My Fault”. I am also returning the loud home unit. I have already purchased a replacement.
The estimated date failures was about March of 2025, almost every day alarms, malfunctions.

5. März 2026
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

Hi, we would like to apologize for your negative experience with Inogen. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 877-466-4364 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards a resolution.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

It work for travel and home light…

It work for travel and home light enough to carrie in a backpack

22. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Breathing made easier

I received the in home and portable concentrators in the mail through my medical clinic. What a surprise. The in home unit is super quite. The portable concentrator is such a relief from the cylinders. Now I can take my dog on a proper walk, grocery shop and do my laundry with ease. Plus Inogen sent a box of hoses and canulas without asking. I am very happy with the equipment and Inogen.

3. März 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

My mom had an offbrand oxygen machine

My mom had an offbrand oxygen machine. It it started to malfunction. We originally were considering the inogen. She now purchased the Inogen to replace the other machine and she is so much happier. She says it works better if she likes the app, she feels more secure.

1. März 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

It is very convenient to use when you…

It is very convenient to use when you are out and about. It is pretty scary though when you are out and it quits working. I don’t know know what I would have done if my daughter hadn’t been with me to trouble shoot.

21. Februar 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

You were very helpful and I thank you…

You were very helpful and I thank you for your service. I work full time and take care of her. You have been a great help in seeing that she has oxygen. My heart as well as mom’s goes out to you. Thank you

23. Dezember 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Good Stuff

So far no problems. Machines are quiet.

23. Februar 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

It’s light weight to carry around and…

It’s light weight to carry around and it’s quite

20. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

Syephen

the sales person , Stephen, in Ohio , was very attentive to my needs

16. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Linda was so helpful

Linda was so helpful. She answered questions that I didn't know how to ask. Since I was paying for the unit out of pocket she ran many options by me to reduce the price, potential financing options, and refurbished units. I bought a refurbished unit that's spotless clean and there's literally not a scratch on it or in it. Being freed from the oxygen tank is such a blessing. Thank you.

8. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

When I got with Inogen

When I got with Inogen the person who made contact took me through everything it was absolutely easy, she was understanding of my needs and set everything up. I’m very grateful to be with them.

31. Dezember 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 2 von 5 Sternen

Inogen Rove 6 is beautiful but

Inogen Rove 6 is beautiful but with only 1.267 liters per minute absolutely worthless to someone who needs 3 or 4 lpm. It would be to Inogen’s benefit to be more upfront about that, including removing the large, misleading 2,4,6 numerals from the header. A small hidden notice about the unit’s volume and statement that the unit’s output might be different don’t cut the mustard. Not a good practice.

30. Jänner 2026
Inogen-Logo

Antwort von Inogen

Hello, We appreciate your feedback on the Rove 6.We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours.
Monday-Friday, 7a.m.-7p.m. CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

My Inogen G5

Inogen is a great product. It provides me with the oxygen needed to survive my lung inflammation. I can use the portable to go places and do things. The staff at Inogen does a great job. They are friendly and have the knowledge to help with oxygen related information.

22. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 1 von 5 Sternen

Inogen 6

I was sold a Inogen 6 and I should have reviewed the comments on the Inogen website and I would have never bought one. All the good reviews is on the setting 1. I have to use setting 5 and the battery doesn't last very long. Be wear and do your research before buying one,

1. April 2025
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Great customer service this month.

I have been a customer since 2014. I had an issue with my new Inogen One G5. The company responded within 12 hours to resolve my issue as best they could. I was very impressed with their compassion and prompt service.

14. Jänner 2026
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Sales person was great

Sales person was great.
I have the oxygen conentrator for home. I would have wished the on/off button was larger and more pronounced (bulge up more) because with my older oxygen concentrator I did not have to turn on the light to turn it on or off, but I do now.

1. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

All are good to use

All is reel easy to use

11. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 1 von 5 Sternen

Told Only Repair Machine If Under Warranty

My portable Inogen concentrator stopped working after 4 years of parttime use and I needed to have it repaired . After five days I received call back saying concentrator was out of warranty and they would not(not could not) fix it. The young lady kept talking about 'the process', very frustrating. Short version, I could not pay to have machine repaired or was offered an option of where I could get it repaired. It was a fantastic machine so very disappointing.

6. Jänner 2026
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

I opted to purchase not rent the Inogen…

I opted to purchase not rent the Inogen machine, I have a 2 1/2 hour battery and a four hour battery. I wish that they had a little bigger battery for airline traveling.

5. Jänner 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

I had a problem with my Rove 4 and they…

I had a problem with my Rove 4 and they were very expedient in replacing my unit with a new one. No run around or questions asked I was informed to watch UPS for delivery of the new one.

22. Dezember 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

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