Inogen Bewertungen 3 892

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So far, we're very happy with the purchase of the Rove 6 oxygen concentrator. It has delivered the extended battery life we were hoping for making it much easier to stay away from home for longer peri... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Machine works like it should although being a pulse operating machine it does not give you the oxygen like a constant flow does . It's stupid that the battery has to be on the machine to charge it ! Y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I do love my Inogen. I wish I could charge the batteries separate from the concentrator! That is the only thing I would change. They are pricey! But it does give me more freedom!

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Missing extra filter needed to use while cleaning the filter that came with the Voxi-5 - also missing the swivel connector. Left message and never got a callback or the missing items.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Sauerstoffgeräten
  2. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.


Kontaktinformationen

  • 859 Ward Drive, 93111, Goleta, Vereinigte Staaten

  • inogen.com

3,9

Gut

TrustScore 4 von 5

3892 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 4 von 5 Sternen

Still getting used to it

Still getting used to it. Handy to take with.

24. November 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Battery is not powerful enough for the…

Battery is not powerful enough for the last more than a hour without charging the unit itself.It's too heavy to carry a work with

27. November 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

My new Inogen Rov 6 is the best I've…

My new Inogen Rov 6 is the best I've ever used. The 6L level has helped me a lot when I get low. Plus I love the extended battery. It's lasts the whole day when I'm ushering different sports events.

22. November 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 1 von 5 Sternen

Not working well 4 hrs O2 with backup battery

The products did not make oxygen for 13 hours even I was getting maybe four to six then it crapped out completely I was too busy to call you however I did speak to a person and told them it was broken and never heard back from indigen it was very expensive so I would have expected somebody to call me and give me the process to return the product and have my money sent back or get me a new product but that didn't happen

8. Oktober 2025
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Antwort von Inogen

Hi, we would like to apologize for your negative experience with Inogen. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 877-466-4364 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards getting this resolved.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

I love my inogen

I love my inogen. It makes me feel free. When I'm in the yard or a store. Not dragging a hose around is very nice.

15. November 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Outstanding Inogen support staff

Outstanding Inogen support staff! Easy to use!! Great battery life

14. November 2024
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Worked great while I needed help with…

Worked great while I needed help with my oxygen levels. Now I had some heart work done and no longer need the machine. Can I return it for some credit? A purchased it in April of this year and had heart work done it summer. My oxygen levels now stay at 98%

5. April 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 1 von 5 Sternen

I obtained the Inogen One via insurance…

I obtained the Inogen One via insurance because I was impressed by the TV ad. And found the product is not as advertised. One, the battery does not last any longer than two hours (Not six), and it will not recharge while in use. Once the battery overheated. The battery was replaced, and it has the same problem.
The in-home machine has also been replaced because it stopped producing oxygen and emitted a white substance. The replacement machine. The alarm on it is currently sounding. Customer service provides the worst service ever. I've been forced to argue with the representatives to convince them that I need another machine due to a malfunction. One said the machine is working even though the alarm is sounding. and refused to send another machine at first.
The equipment is faulty and worthless. The company, in my opinion, is even worse.

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Inogen

Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

I love the machine but hate the long…

I love the machine but hate the long nose attachments. Need much shorter ones11/10/24

10. November 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

INOGEN has been a life changer

INOGEN has been a life changer! My 46 year old brother was diagnosed with brain cancer in April 2025 and after radiation and chemo via IV, his lungs suffered side effects. He’s on 3-4L of oxygen and INOGEN was the best decision we made in his care and treatment. Instead of hauling oxygen tanks that lasted two hours each at most, plus a walker or wheelchair, it was a lot on even my body. I called INOGEN and was helped by a very helpful agent who explained in detail how INOGEN would benefit his quality of life. We decided to purchase a higher package due to my brother’s young lifestyle and don’t regret it one bit! The car charger and portable chargers come in handy I’ve never had to use the spare battery we purchased. The convenience of him carrying his own small oxygen bag has been smooth and easy for going out in public and living life. Please do your research and what’s best for your quality of life.

6. Oktober 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

I’m adjusting to my new life with the…

I’m adjusting to my new life with the Inogen.
I’m getting a chance to do more with our getting out of breath.
Thank you Inogen for giving me my life back.

5. November 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

The customer service was great

The customer service was great. They were able to get me the right machine. They were also great in helping with shipping. I couldn’t have asked for better customer service from anyone.

26. September 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

If I had it to do over I would’ve…

If I had it to do over I would’ve gotten a different one. I hate that it has to connect to my phone and doesn’t stay connected. Don’t need it to be connected to my phone and no one will help. I have tried to call many times and do not get anyone. Not happy.

3. November 2025
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Antwort von Inogen

Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST.

Best regards,
Customer Care Center

Bewertet mit 1 von 5 Sternen

The worst customer care experience I've…

The worst customer care experience I've ever had. Trying to get through to customer care takes on average 34 minutes, and after all that, they ship the wrong items and you go through the same aggrevation again.

27. Oktober 2025
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Easy to set up and use

28. Oktober 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 2 von 5 Sternen

Not impressed ...

Not impressed .... this Rove 6 is clunky, noisy and would not call it portable. Yes, oxygen delivery is very good, I am completely disappointed in total product.

1. Oktober 2025
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Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! I’m sorry to hear about your bad experience. You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

It has helped me to be able to get on…

It has helped me to be able to get on with my life. I have batteries to last up to 9hrs. So I can do the things I was able to do before oxygen.

27. Oktober 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

The lady we worked with was really…

The lady we worked with was really polite and understanding, she walked us through the whole process.
The only thing that worries me is, the battery is so expensive, we would like to get a back up battery but, we just can't afford it at this time.

9. September 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

It is really comforting to have oxygen…

It is really comforting to have oxygen when I need it at home. Everyone is very nice and accommodating and pleasant.

24. Oktober 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

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