I’ve been waiting for a response from support for almost three weeks now. I’m trying to update DNS settings and transfer domains, but I’m getting no response at all. I’ve sent emails to all five... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fast support, they helped us find where an 7 years old domain was first registered, kudos Volodymyr
5 days later. Nothing solved. Direct contact to Denic. All details correct of ets-audio.de, according Denic in 15 minutes after Instra doing her job all will be solved, but Instra still not verified... Mehr ansehen
Unternehmen hat geantwortet
Great support and excellent service. I can't rate these guys highly enough for the care and effort they took to resolve a serious domain name issue caused by Google admin. This was a Google error w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Instra Corporation provides world leading registration services of domain names and convergence technologies.
Kontaktinformationen
GPO BOX 988, 3001, Melbourne, Australien
- +61397831800
- support@instra.com
- instra.com
2,7
Mangelhaft
152 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Domain Transfer experience was good
I want to domain possession pre-company to present-company.
The assistant was very kind and helpful.
thank you
3. August 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear 송규상
Thank you very much for taking the time to leave us your kind feedback and rating.
We are very happy to hear that we were able to help, and we look forward to helping again when you need us next.
All the best,
The team @ Instra :)
Excellent support provided
Excellent support provided. adbangs technologies - Digital marketing company and Web design company in Bangalore karnataka
20. Juli 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Arumugarajan,
Thank you very much for your feedback and we're happy you've received excellent support in resolving your query.
Our teams are glad to have been of assistance and we appreciate your support.
All the best,
The team @ Instra :)
Top tier live chat support
Their live chat support was far more helpful than 10s of other services I've used. Definitely a big up!
15. Juli 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Daniel,
Thank you very much for leaving us your feedback :)
We're delighted to hear that you enjoyed our live chat service and were provided with helpful assistance in resolving your queries.
We appreciate your comments and look forward to chatting with you again soon.
All the best,
The team @ Instra :)
Quick Response.
Quick Response.
Jumped on live chat, answered immediately and answered my question easily. Site now back online.
12. Juli 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Peter,
Thank you for your feedback and it's great to hear that you're back online :)
We enjoy supplying quick solutions via live chat and are happy that's the service you have received.
Your comments are appreciated and we look forward to chatting with you again.
All the best,
The team @ Instra :)
So helpful
So helpful, really appreciated the time to assist with sorting out my domain verification and transfer.
8. Juli 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Dolly,
Thank you for your feedback and we're very pleased our team was able to assist in quickly sorting out the verification and transfer process for you.
We appreciate your comments and are always happy to help.
All the best,
The team @ Instra :)
Antwort von Instra
Hi Shakeel,
Thank you very much for taking the time to send us your kind feedback.
We are very happy to hear that you found our support service helpful, and we look forward to assisting again when you need us next.
All the best,
Louise and the team @ Instra
Very helpful
Very helpful. They assisted me through the learning pains and progression of installing an SSL certificate with no complications
29. Juni 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Stephen,
Thank you very much for taking the time to leave us your feedback!
Its great to hear that you have installed your SSl cert and that the team were able to assist during the process. After going through the process the first time it gets easier the next time you need to install an SSL, but we are always here to help when you need us.
All the best,
Louise and the team @ Instra :)
Antwort von Instra
Hi Dimitrios,
Thank you very much for taking the time to send through your feedback!
We are really pleased to hear that you enjoyed our support.
We look forward to hearing from you again very soon.
Thanks again and all the best,
Louise and the team @ Instra
Fast respon keep that
28. Juni 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi PT Sembilan Ohm Sembilan,
Thank you very much for your kind comment and rating.
We really appreciate you letting us know how you found our service and we look forward to helping again when you need us next.
All the best,
Louise and the team @ Instra :)
Very fast issue of SSL Cert
I've just ordered an SSL certificate and got it validated in double quick time using and CNAME hash and talking to Instra support with online chat. I always find them very helpful, but especially happy with the support today.
14. Juni 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Stephen,
Thank you very much for sending through your feedback.
Its great to hear that your SSL was validated quickly and you enjoyed chatting with the team.
We look forward to helping again when you need us next.
Thanks again and all the best,
Louise and the team @ Instra :)
Accurate and fast.
4. Mai 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hello XY,
Thank you for letting us know you received an accurate and fast response from our support team.
We enjoy being able to supply swift resolutions to any queries and we look forward to hearing from you again soon.
All the best,
The team @ Instra :)
Really happy with the response time to…
Really happy with the response time to my enquiry and the help provided. Thank you Instra.com
30. April 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Jolene,
Thank you for your kind feedback and we're very happy that you received a prompt response to your query.
Our team enjoyed reading your comments and we're glad to have been of assistance.
Best Regards,
The team @ Instra :)
Quick support
25. April 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Ishan,
Thank you for your feedback and we're pleased that you received a quick resolution to your query.
Our team appreciates your comments and will be there for you when you need us next time.
All the best,
The team @ Instra :)
GOOD CUSTOMER SERVICE
GOOD CUSTOMER SERVICE
THANK MR SEAN
13. April 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Jaleel,
Thank you very much for your kind feedback and we're happy that you had a nice interaction with Sean in resolving your queries :)
We really appreciate your comments and look forward to hearing from you again soon.
All the best,
The team @ Instra :)
Great support
23. März 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Ivy,
Thank you for letting us know that you've enjoyed the support @ Instra.
Our team appreciate your comments and are always happy to assist.
Best Regards,
The team @ Instra :)
Awesome and instant support as always
17. März 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Amer,
Our team always enjoys providing quick solutions and it's great to hear, that's what you've received.
We thank you very much for taking the time to leave us your awesome feedback.
All the best,
The team @ Instra :)
Fast response on live chat helped me…
Fast response on live chat helped me resolve an issue instantly! Great service and support.
16. März 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Max,
Thank you for your feedback and it's fantastic that you've enjoyed the support @ Instra.
Our live chat service is a perfect way to source quick solutions to any queries and our team is always happy to assist.
We appreciate your comments and will be here for you when you need us next.
All the best,
The team @ Instra :)
So much better than I was expecting
So much better than I was expecting. A fast and polite person helped to resolve an issue. Based on the service I received, I have no hesitation recommending this company.
8. März 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Paul,
Thank you for taking the time to let us know how you found the service at Instra. We are very pleased to hear that one of the team was able to help resolve the issue, and thank you for the recommendation, which is very much appreciated.
All the best,
Louise and the team @ Instra :)
The service was excellent
The service was excellent. The gentleman/woman was very patient and very supportive. He didnt get tired of me or the fact that I was a bit impatient.
22. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Tijani,
Thank you for taking the time to leave us your kind feedback.
We always like to be able to walk you through any issues until a resolution is achieved and it's great to hear that your problem was resolved.
Thanks again and best regards.
The team @ Instra
Excellent support team
14. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Masoud,
Thank you for taking the time to leave us your feedback.
Our support team enjoyed reading your comments and are always happy to help.
We look forward to hearing from you again soon.
Best Regards,
The team @ Instra
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.