I’ve been waiting for a response from support for almost three weeks now. I’m trying to update DNS settings and transfer domains, but I’m getting no response at all. I’ve sent emails to all five... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fast support, they helped us find where an 7 years old domain was first registered, kudos Volodymyr
5 days later. Nothing solved. Direct contact to Denic. All details correct of ets-audio.de, according Denic in 15 minutes after Instra doing her job all will be solved, but Instra still not verified... Mehr ansehen
Unternehmen hat geantwortet
Great support and excellent service. I can't rate these guys highly enough for the care and effort they took to resolve a serious domain name issue caused by Google admin. This was a Google error w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Instra Corporation provides world leading registration services of domain names and convergence technologies.
Kontaktinformationen
GPO BOX 988, 3001, Melbourne, Australien
- +61397831800
- support@instra.com
- instra.com
2,7
Mangelhaft
152 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
They fixed my issue immediately via the…
They fixed my issue immediately via the online chat. Very helpful
11. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Luke,
Thank you very much for taking the time to leave us your kind feedback and rating!
We appreciate you letting us know that using our chat service was a quick way to get our help.
Thanks again and all the best,
Louise and the team @ Instra
Great
Great, fast and super helpful service from the representative. I had a complicated issue with both logging in and setting up DNS and the rep was super patient in guiding me through the steps. 5 stars fully deserved!
5. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Madhu,
Thank you very much for the fantastic feedback and rating :)
The team loved reading your comments and we look look forward to speaking with you again soon.
All the best,
The team @ Instra
Gorgeous Support
25. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi S.Ali,
Thank you for your kind feedback about our support service at Instra. We loved reading your comment and look forward to helping again when you need us next.
All the best,
Louise and the team @ Instra
Has been of great help
Has been of great help. Customer service representatives are very patient and help beyond their job scope to get problems resolved.
Whoever starts out a business and needs domain/website services, this is a company you can trust and go to.
21. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Annie,
Thank you very much for taking the time to leave us your feedback!
We really enjoyed reading your comments about our team, and we really appreciate the recommendation! Thank you.
We look forward to talking to you again very soon.
All the best,
Louise and the team @ Instra
Instra - Instant Support
Hi, I am a new customer of instra, and am really pleasantly surprised to experience the prompt support that these guys give. I am very happy and would recommend instra to whosoever is looking for peace of mind along with quality tech services.
19. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Aishwarya,
Welcome, we are very pleased to have you as our customer!
We look forward to helping in any way we can, and thank you for the recommendation. It is really appreciated.
All the best,
Louise and the team @ Instra
Super fast and easy solution.
12. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi TheFuzzMan,
Thank you very much for taking the time to leave us feedback!
It was great to hear that there was an easy solution that helped :).
Thanks again and all the best,
Louise and the team @ Instra
The Team is very helpful and resolved…
The Team is very helpful and resolved all my issues and queries
11. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Sushil,
We are really pleased to hear that we were able to help resolve the issues you faced.
Thank you very much for letting us know.
We look forward to hearing from you again soon.
All the best,
Louise and the team @ Instra :)
Very satisfied with the live chat today…
Very satisfied with the live chat today and all questions answered in great detail.
4. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Instra
Hi Danny,
Thank you for the very kind feedback about our live chat service. We were very pleased to hear that all of your questions were covered.
We look forward to helping again when you need us next.
All the best,
Louise and the team @ Instra
The agent was very helpful and provide…
The agent was very helpful and provide a clear answer on my requirement.
21. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Andreas,
Thank you very much for your feedback and it's great to read that you received a swift and helpful response to your questions.
We appreciate your comments and look forward to hearing from you again soon.
Best Regards,
The team @ Instra :)
Fast response
Very happy with Insta support who responded immediately and were very helpful.
16. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Hello David,
The team appreciates your feedback and are always happy to help.
Thank you for your kind comments and we're glad to be of assistance.
All the best,
The team @ Instra :)
Nice and quick support :)
23. November 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Shankar,
Thank you for letting us know that you enjoyed the service @ Instra.
It's great to read that you received a quick resolution to your query and we appreciate your feedback.
All the best,
The team @ Instra :)
Great Support
Great Support
I had a presale question regarding payment, which was answered greatly
Thank you very much and keep it up
12. November 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Mohammad,
Thank you very much for the fantastic feedback.
It's great to hear our teams were able to quickly supply the answers you required with your payment query.
We're always happy to assist and will be here for you, when you need us next.
All the best,
The team @ Instra :)
Support/Instra was able to assist and…
Support/Instra was able to assist and resolve my issue straight away. Great service.
4. November 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Hello Bill,
Thank you for letting us know that you enjoyed the service @ Instra.
Our teams appreciate your feedback and we look forward to hearing from you again soon.
All the best,
The team @ Instra :)
thanks for the assistance
thanks for the assistance. we appreciate your help in our problem. have a happy weekend.......................................................................................................................................................................................................
28. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Hello Iris,
Thank you for taking the time in leaving us your feedback.
We're very happy that your problem was quickly resolved and wish you a wonderful weekend as well :)
All the best,
The team @ Instra :)
Antwort von Instra
Dear هادي الجبة
Thank you for your feedback and also the 5 star rating.
Our support teams appreciate your comments and we're always glad to be of assistance .
All the best,
The team @ Instra :)
Always great service
Technical support always gives detailed "How to"
steps for your enquiries. Always you get connected immediately, no need to wait.
14. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Stavri,
Thank you very much for sending through your feedback.
Our support team always enjoy being able to provide swift solutions and guidance and we loved reading your comments.
All the best,
The team @ Instra :)
Very good support!
14. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Hello Paris,
Thank you for your comments and we're very glad you've enjoyed the support provided at Instra.
We appreciate your feedback and are always happy to assist.
Best Regards,
The team @ Instra :)
Amazing response. very patient. gave me excellent details.
Amazing response.
8. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Mira,
Thank you for your feedback and we're very happy to provide the answers you required.
Our team is always here to help and we look forward to hearing from you again.
All the best,
The team @ Instra :)
Chat support is really good
Chat support is really good. Much much better that you would expect. I had a really unique situation and they were easily able to resolve it.
29. September 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Hello Kevin,
Thank you very much for letting us know about your experience with our live chat service.
It's fantastic to hear your issue was swiftly resolved and we look forward to chatting with you again soon.
Best Regards,
The team @ Instra :)
This was very helpful
This was very helpful. I needed step by step directions to see what I was missing when mapping our new website. We got it done!!
The only thing was while I was a little on edge with this computer stuff, I had a little trouble finding the chat option. I didn't see on the dashboard where to go and had to have another person send me the chat link. I might have just been stressed and didn't see it though?
29. September 2020
Bewertung ohne vorherige Einladung
Antwort von Instra
Dear Morgan,
Thank you for taking the time in leaving us your feedback.
Our teams always enjoy assisting via our live chat service, as we find this to be a great way in providing the solutions you require in real time.
We're very happy to hear our team were able to provide you with a walk through in getting your website up and running and we appreciate your support.
All the best,
The team @ Instra :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.