Sprout Health Bewertungen 

213
•
TrustScore 4 von 5

4,2

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From the very beginning had very clear correspondence with Sprout on what to expect. I never had any complications or side effects. Great stuff! I had to put my subscription on hold because I feel... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I signed up with Sprout after my insurance company stopped covering my weight-loss meds. They were recommended by Web MD and the price was lower than most other options. I have been VERY pleased with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have gotten the results I hoped for from my subscription with Sprout Health. In addition, I have contacted customer support twice and received excellent responsiveness. I research everything a lot b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have used several different companies for compounded Tirzepatide. All with no side effects. Within 1 month of taking Sprout Health compounded Tirzepatide I began losing handfuls of hair. Starting... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

213 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,2

Alle Bewertungen

(213)

213 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Anytime I have had any questions about…

Anytime I have had any questions about my order or billing I have always received a prompt helpful response. Staff are always kind and respectful. My experience with sprout has been wonderful with my weight loss journey.

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Really glad to hear that, Elsa! We appreciate your kind words and are happy we’ve been able to support you on your weight loss journey. Thanks for being with Sprout Health!

Bewertet mit 1 von 5 Sternen

Is this a scam or just a trash company?

I signed up 6 months of glp1 meds and they said they shipped the order but the only thing that came was anti nausea meds that I never said I wanted. I have been trying to get costumer service on the phone (on my ninth try). They time you out at a little over 5 min. Also sent an email and got a "we are looking into this replay". Them when I tried to ask for and update on that process, I was sent a copy of my message. My scam bells are ringing. If this is a real company they massively suck at customer service.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Hi Jeff, We’re very sorry for the frustration and the experience you’ve had so far.

We’re unable to fully review your account from here due to limited details, but we do want to get this resolved for you as quickly as possible. Please email us at help@joinsprouthealth.com and kindly address it to Don and Kara so we can immediately look into your concerns and assist you directly.

We’ll be waiting for your message so we can help resolve this right away.

Bewertet mit 1 von 5 Sternen

Bad communication and good luck canceling

I signed up three months ago and every month has been a challenge. They require a check in every month but I have never received the emails to do the check-in. I also asked repeatedly for my dose to be increased which they did not do. The last month they changed the type of medication delivered with no explanation. Now I’m trying to cancel my subscription. I sent the original request and then they charged my card. No one will respond to me. All in all, poor customer service and no portal or way to update your account. I’m going back to Noom which while it has some quirks is 1000 times better than this.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

We’re sorry to hear about your experience and the frustration this has caused.

We’re unable to fully review your account from here due to limited details, but we want to help get this resolved for you as quickly as possible. Please email us at help@joinsprouthealth.com and kindly address it to Don and Kara so we can look into your concerns right away and assist you directly.

Bewertet mit 1 von 5 Sternen

Sprout customer service is still giving…

Sprout customer service is still giving me the run around about my refund due to not receiving a full vial. I have sent multiple messages and evidence (multiple times) of my vial and the lack of adequate medication. I am so tired of this but I will NOT stop pursuing my refund. I guess the BBB is my next route. Take my advice: stay away from Sprout and their customer service.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Hi Bethanne, thank you for bringing this to our attention. I have personally reviewed your account and can confirm that your concern has been escalated to our pharmacy team. I just sent them a direct follow-up to ensure it gets the attention it deserves, and I will reach back out to you the moment I have an update. We truly appreciate your patience and understanding.

Bewertet mit 4 von 5 Sternen

The communication and the ease of dose…

The communication and the ease of dose changes with the Dr. Thank you! My needs were met and I met my health goals.

26. Mai 2026
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Antwort von Sprout Health

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you met your health goals with Sprout Health. Providing smooth communication and making dose changes easy is exactly how we aim to support our patients. Thank you for trusting us with your wellness journey, and congratulations on your incredible success!

Bewertet mit 5 von 5 Sternen

It is going okay.

It is going okay.

25. Mai 2026
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Antwort von Sprout Health

Hi Patricia! We’re happy to have you as part of Sprout Health. We’ll continue working to provide the best experience and support possible along your journey.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. Pricing was fair in the long run but I was unwilling to pay the same amount for such a small dosage the first couple of months. I am a as retired nurse and understand the medication and dosage. I also understand they have a policy…we did not agree. I cancelled and they were pros about it…refunding my money immediately. You can’t get more fair than that. Also loved that they did not have a monthly fee.

22. Mai 2026
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Antwort von Sprout Health

Thank you so much for sharing your experience, Deb! We’re glad we could make the cancellation and refund process smooth for you, and that you had a chance to try the program. If you ever decide to come back in the future, we’ll be happy to assist you anytime.

Bewertet mit 5 von 5 Sternen

Overall great experience so far

Overall great experience so far. Ive dropped about 25pounds in 4months. Still need to drop about 50 more and the way its going I think I can reach that. The whole process from the beginning had been simple and easy to keep up with.

23. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Hi Amanda! We're so glad to hear things are going well and that the process has been easy to follow. Congrats on your progress so far and thank you for being part of Sprout Health!

Bewertet mit 5 von 5 Sternen

Customer service is quick to respond…

Customer service is quick to respond and provide a resolution. The physicians are easy access and will answer any questions you may have in a timely manner. First order, the pharmacy was fast to ship, but my second order took 2 weeks to ship leaving me without medication. I suggest reaching out for your renewal 2 weeks prior to the due date. I will be doing that for my next renewal.

22. Mai 2026
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Antwort von Sprout Health

Thank you, Sara! We really appreciate your feedback and your patience. We're glad our team and physicians could support you, and we hear you on the shipping delay. We’ll keep working to improve and provide a smoother experience moving forward.

Bewertet mit 5 von 5 Sternen

I was having some trouble with my account

I was having some trouble with my account and their support team made it so easy to fix. I had my question answered and fixed in less than 24 hours. And answered a few questions I also needed to know. I would trust sprout more than any other site. Thank you sprout support team

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Thank you for your kind words, Stephanie! We’re really glad to hear our team was able to help resolve your issue quickly and answer your questions. We truly appreciate you choosing Sprout Health, and we’ll continue working hard to keep improving our service and support.

Bewertet mit 5 von 5 Sternen

I have been with Sprout 4 months and am…

I have been with Sprout 4 months and am pleased with my experience. Calling the support phone number has not been successful for me but response to my questions or concerns via email has been excellent.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Thank you for being with Sprout Health for these past four months and for sharing your experience! We are so pleased to hear that you are happy with your journey and that our email support team has provided excellent care.

We also truly appreciate your feedback regarding our phone lines, and we are actively working to improve that service. Thank you for your trust, and we look forward to supporting you in the months ahead!

Bewertet mit 5 von 5 Sternen

I had to change my order at the last…

I had to change my order at the last minute and use the chat option. A employee named Jane helped me so much! Went out of her way! I know she did because it could not have been that easy and I can’t wait to be able to start this journey with sprout.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Thank you for sharing your experience! We are thrilled to hear that Jane went out of her way to make your last-minute order change so seamless.

Exceptional care is exactly what we strive for, and we will be sure to pass your kind words along to her. Welcome to Sprout Health, and we cannot wait to support you on this journey!

Bewertet mit 4 von 5 Sternen

I have had an overall good experience…

I have had an overall good experience with Sprout Health. It took a few weeks to start seeing results after switching from Semiglutide to Terzepitide, but things are going great now. I have had extensive chats with my Dr and the team. They have helped me to stay on track and answered all questions in a timly manner. I had a few misscomunications about tracking my medication, but those have also been resolved. I trust I am getting what I pay for feom this company and feel safe with them advising me and understanding my needs. I would definitely recommend them to anyone.

19. Mai 2026
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Antwort von Sprout Health

Hi Katie! Thank you so much for sharing your journey with Sprout Health! We are thrilled that things are going great after transitioning to Tirzepatide and that our team has kept you feeling safe and supported.

We also appreciate your patience as we resolved those minor tracking issues. Thank you for your trust and your kind recommendation!

Bewertet mit 5 von 5 Sternen

I started January 31st of this year

I started January 31st of this year. I’m down 28 pounds and happy with my results so far. I am having open communications with my doctor on here as well as my primary doctor.

18. Mai 2026
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Antwort von Sprout Health

Hi Michelle! Thank you so much for sharing your wonderful progress! We are absolutely thrilled with your results so far. Striking that balance of open communication between our medical team and your primary doctor is exactly how we ensure your journey is both safe and successful. Keep up the fantastic work, and know that we are here to support you every step of the way!

Bewertet mit 1 von 5 Sternen

I was really excited to join this…

I was really excited to join this health community at first, but with all the bad reviews and personal experience with the service center, I have grown very disappointed very quickly. I was informed once you're cleared with the doctor your medication will follow shortly, but it doesn't. There is no app to contact someone or complain to, all you get to use is the portal which make you have endless emails to gain access, just to see that you have not progressed anywhere on the site. I messaged with questions and concerns and it took Sprout to message me back almost a week later to tell me that I need to wait longer. This is ridiculous. I didn't make Sprout wait when I relinquished my payment from my credit card company. Sprout took that right away, even before asking me my medical information. That was a red flag that I shouldn't have ignored. Well I, would like a REFUND, cause I have NOT received any medication. I have called my credit card company and have made them aware of Sprout. Sprout will not receive another payment from me. No medication for me no payment for you. I really wanted to like your company, but it's really managed poorly. There is no customer support. I've called numerous times and the message states that there are no agents available. Emails take a week before answering. This isn't right. Please refund me for not receiving anything from your company. Thank you. I guess I'll have to be like the others and contact BBB.

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Hi Cynthia, we sincerely apologize for the frustration and inconvenience you experienced. We understand your concerns and would like the opportunity to look into this further for you. Unfortunately, we’re unable to pull up your account details from the information provided here. Please send us an email and attention it to Don and Kara so we can immediately assist you with your concerns. Again, we truly apologize for your experience.

Bewertet mit 5 von 5 Sternen

Great product for a good price

Great product for a good price. I have been on the GLP1 since February and have lost 41 pounds.

17. Mai 2026
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Antwort von Sprout Health

Hi Pamela, that’s amazing progress. Congratulations on losing 41 pounds! We’re so glad to hear the program has been working well for you. Thank you for trusting Sprout Health to be part of your journey!

Bewertet mit 5 von 5 Sternen

Sprout is by far the best program out there.

I have been trying to loose weight with different programs for a while now. January i started Sprout and it has been by far the best. You can pay monthly, the doctor is easy to get in touch with to ask questions, and customer service is easy to contact and get help if needed. I recommend sprout over any other program out there.

17. Mai 2026
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Antwort von Sprout Health

Thank you, Christina! We are so grateful for your recommendation and love hearing that Sprout stands out as the best program for you.

It's wonderful to know that we are delivering exactly what you need. We look forward to supporting you every step of the way!

Bewertet mit 5 von 5 Sternen

Fast shipping and quick responses

Fast shipping and quick response from my Doctor when I have a question.

15. Mai 2026
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Antwort von Sprout Health

Thank you for sharing your experience! We purposefully design our platform to bridge the gap between fast deliveries and direct access to care. It’s great to hear your doctor is providing the quick, supportive communication you deserve. Thank you for choosing us!

Bewertet mit 1 von 5 Sternen

Rip you off company

They emailed me on Saturday morning with an order for $299 billed on that date. They are closed on Saturday and you cannot cancel your subscription online. The only way to order from them is via a subscription which turns out to be three times the original order and then they stonewall the cancellation process. It is a pure rip off company.

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Hello Jerrell, we hear your frustration and apologize for the stress this situation caused you over the weekend.

We want to confirm right away that your subscription has been successfully cancelled and a full refund has been issued to your original payment method. I have also sent you a confirmation email regarding the cancellation.

While our billing system operates automatically, we never intend to make our cancellation process feel restrictive. We wish you all the best moving forward.

Bewertet mit 5 von 5 Sternen

OVERALL EXPERIENCE

The doctors are really nice about answering any questions I have. The medicine is always timely and the supplies are plentiful. Wish weight came off faster but I’m sure everyone feels that way😂

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sprout Health

Thank you so much, Marci! We love hearing that our doctors and timely supplies are making your experience a great one. Don't worry, wanting faster results is a feeling almost everyone shares! 😉 Keep up the fantastic consistency, and remember that we are always here to support you!

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