From the very beginning had very clear correspondence with Sprout on what to expect. I never had any complications or side effects. Great stuff! I had to put my subscription on hold because I feel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I signed up with Sprout after my insurance company stopped covering my weight-loss meds. They were recommended by Web MD and the price was lower than most other options. I have been VERY pleased with... Mehr ansehen
Unternehmen hat geantwortet
I have gotten the results I hoped for from my subscription with Sprout Health. In addition, I have contacted customer support twice and received excellent responsiveness. I research everything a lot b... Mehr ansehen
Unternehmen hat geantwortet
I have used several different companies for compounded Tirzepatide. All with no side effects. Within 1 month of taking Sprout Health compounded Tirzepatide I began losing handfuls of hair. Starting... Mehr ansehen
Unternehmen hat geantwortet
4,2
Gut
213 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It’s a good product
It’s a good product. Not without side affects but worth it. Once you get to a little nauseous at first and fatigue but you learn how to manage it. It’s been a postive experience and have reached my first goal of 15 pounds. I stopped drinking to reach my second goal of 20 almost. I went from 229 to 213 in a couple months. I don’t eat out and exercise moderately 6 days a week.
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you for sharing your journey with us! Going from 229 to 213 pounds in just a couple of months is a fantastic achievement. While mild side effects like temporary nausea and fatigue can happen as your body adjusts, your ability to manage through them is a testament to your commitment. Combined with your consistent workout routine, you are doing all the right things to succeed. We are proud to support you on your way to that next 20-pound goal!
Everything is convenient
Everything is convenient, good price and friendly people. The medication is working great!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you so much, Ashley! Friendly service, great pricing, and convenient care are exactly what we strive for, and we are so happy your medication is working great. We appreciate your trust in Sprout!
Once ordered it arrived within 3 days…
Once ordered it arrived within 3 days (super fast)
Everything needed came with it & I noticed results right away
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you! We are so happy to hear your order arrived in just three days and that you are already noticing results. We look forward to supporting you every step of the way!
Prompt deliveries
Prompt deliveries, easy instructions
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Larry, thank you for sharing your experience! We know how important it is to get your shipments on time without any guesswork, so we purposefully keep our instructions as simple as possible. Thank you for choosing us!
Antwort von Sprout Health
Hi Combs! Thank you for sharing your experience! We purposefully design our platform to make managing and refilling your prescriptions as seamless as possible. Thank you for choosing Sprout!
I have been on a few different programs…
I have been on a few different programs for the GLP-1’s and by far this has been the least difficult to follow. No frills but that’s what I wanted. Most people that are wanting to start the meds already know “The diet” they want to follow. For me I started finding with age and being post menopausal it didn’t matter how much I exercise and ate right my weight wouldn’t budge. The other programs I tried seemed to have complicated food plans and follow up visits that cost extra and without those visits my meds would be delayed leading to a restart of meds. I know how to eat and exercise. I don’t need a baby sitter. I do understand people need support at times and other programs may work better for them. This is the one that works best for me. It’s always easy to get in contact with a customer support person and get a message to the doctor. I started at 207 and I am down to 184 in approximately 2-3 months 😁 Thank you Sprout!!!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Sheli, congratulations on your amazing progress—going down to 184 lbs in just a few months is a huge milestone! 🎉 We love that our straightforward approach is exactly what you were looking for. We are just glad to provide the efficient medical support and reliable communication to back you up.
Thank you for choosing Sprout to help navigate this next chapter of your health journey!
I’ve been trying to contact customer…
UPDATE: I STILL HAVE NOT RECEIVED A RESPONSE FROM SPROUTS HEALTH. PHONE CALLS GO DIRECTLY TO AUTOMATED VOICE MESSAGE, EMAILS GET NO RESPONSE. THEY RESPONDED TO THUS REVIEW AS IF THEY WERE CONCERNED BUT HAVE YET TO TRY AND RESOLVE THE CASE - I HAVE NEVER EXPERIENCED SUCH POOR. USELESS CUSTOMER SERVICE. THE ONLY THING LEFT TO DO IS CANCEL MY CREDIT CARD. TAKE MY LOSS OF $299 - BUT YOU CAN BET I WILL LET EVERY CONSUMER KNOW DO NOT TRUST THIS COMPANY!
I’ve been trying to contact customer service and they will not return calls or emails. Fed Ex mis/delivered my prescription twice now and I can NOT get the claim resolved without Sprouts Health! I’m not only out the $299, I don’t have the medication!
I received a response to my review very quickly, also received an email response but what good does that do if they don’t respond and follow up or still answer my calls/emails. This is important, I should be receiving updates until it is resolved!
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hello Diane. We are incredibly sorry for the stress and frustration this situation has caused. Missing your medication and experiencing a communication gap is completely unacceptable, and we understand your urgency. While courier delivery errors happen, we want to step in and fix this for you right away.
I can see in our records that your case has been escalated to our pharmacy team for immediate resolution. We are tracking this closely and will provide an update as soon as we hear back. We truly appreciate your patience and cooperation as we make this right for you.
I only did one star because I had too
I only did one star because I had too! I have made several attempts to reach someone by email and don't get me started on the so called phone number no one ever answers! I've left messages and no one returns my calls. I want to cancel my subscription. At this point I am only left to get my bank involved along with other legal options!
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hello Jamie, we hear you loud and clear and apologize for the breakdown in communication. This is completely unacceptable, and we understand why you are frustrated. I have reviewed your records and can confirm that an email was recently sent to you by one of our representatives to address your concerns.
Customer Service is great
Customer Service is great. They answer within hours and are very helpful. Thank you! Orders are always on time too!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you for the wonderful review, Cathy! Fast customer service and punctual deliveries are two of our top priorities, and we are so glad we've delivered a great experience for you. We look forward to your next order!
Kept charging me but didn't send medications
The 1st 2 months went fine. They make you answer all the same survey questions every month you need to refill your prescription but now my medication never showed up. I left 3 messages trying to get this sorted out but they charged me back in April and when I look at the status of my refill it still says sent to the pharmacy. I don't think they want to refill the prescriptions after you increase the dosage.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hello Craig, we are incredibly sorry for this delay and completely understand your frustration. Missing your medication and experiencing a communication gap is entirely unacceptable, especially after an adjustment to your care. We want to resolve this for you immediately. Please email our priority management team directly at help@joinsprouthealth.com with the subject line 'URGENT REFILL.' We are standing by to track down your prescription with the pharmacy right away.
Horrible company
Horrible company! They are scammers don’t fall for them. They will not send you the product you think you’re going to receive. The discount is because they sent you a product you did not request. Their customer service is nonexistent and they do this for a reason they are scamming people left and right.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hello Idays, we take feedback like yours very seriously and want to ensure our customers are taken care of. Upon reviewing your account, our records show that this order was fulfilled and the subscription was updated per your request last month. However, we want to make sure you are fully satisfied. Please contact our support team directly at help@joinsprouthealth.com so we can look closer into your specific concerns about the product received.
I am very pleased
I am very pleased with the quick responses from sprout in response to my questions and concerns. The product is good and I will continue purchasing from sprout
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Michael, thank you so much for the wonderful review! We are thrilled to hear that our team provided the quick support you deserve. Knowing you love the product and plan to stay with us truly makes our day. We look forward to serving you again soon!
This company is a scam
This company is a scam. They have a cancellation policy that they don’t honor, and they are unreachable by phone. Second, they won’t cancel your subscription only put it “on hold” and then keep charging you. DONT DO IT.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Sharayah, thank you for bringing this to our attention. I have looked into your records and can see that you are already in touch with one of our representatives, who is working with you toward a resolution. We’re committed to making sure this is sorted out for you. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Have a wonderful day!
Delayed Deliver but Consistent Communication
Although the order took over 2 weeks to arrive costumer service kept me updated and replied to my concerns quickly and consistently. I am now 3 days on my medicine and 3 lbs down!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Eli, thank you for sharing your experience, and we’re sorry for the delay in your order. We’re glad our team was able to keep you updated and respond to your concerns along the way. We really appreciate your feedback and are happy to have you with Sprout Health
Don’t Trust Sprout Health
Paid hundreds of dollars for a membership and have had no interaction since, more than a week later, despite attempts to contact the company customer service via email and phone calls. Have filed a BB dispute and STILL nothing. Don’t trust this company with your money. Especially if you are trying to stay on a GLP-1 regimen…you’re likely to lose progress like me, as the company is slow and unresponsive, and no meds are yet approved or shipped.
Update: I’v tried contacting the email Sprout put in the reply REPEATEDLY, with no reply, same for the phone number - several messages, so answer. I don’t want other people to waste their time and money.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you for reaching out, though we are truly sorry it had to be under these circumstances. We sincerely apologize for the lack of communication and the stress this has caused you, especially regarding the continuity of your GLP-1 regimen. We know how critical timing is for your progress, and we’ve clearly missed the mark here.
This is not the experience we strive to provide. We want to make this right immediately. Please contact Don and Kara directly at help@joinsprouthealth.com and mention this review. We have already alerted our leadership team to your situation so they can prioritize your membership and medication status the moment you reach out.
I had a great experience with…
I had a great experience with JoinSproutHealth. Don was extremely helpful, responsive, and professional throughout the process. He took the time to answer my questions, made everything easy to understand, and provided excellent customer service. It’s refreshing to work with someone who genuinely cares about helping people and follows through promptly. I truly appreciate the support and would definitely recommend JoinSproutHealth to others looking for a smooth and positive experience.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Shelli, thank you so much for your kind words and recommendation! We’re really glad Don was able to support you and make the process smooth and easy to understand.
We always strive to provide helpful and responsive care, and it means a lot to hear that reflected in your experience. We truly appreciate you choosing Sprout Health and are always here if you need anything.
Kara Morgan from Customer Service was…
Kara Morgan from Customer Service was excellent with her response time and answering my queries. Here's my issue- the company itself makes it difficult to get general information. There needs to be site available 24/7 when the customer needs it. I was not happy having to ask for a code every time to access my information or ask a question. SO frustrating and not a good business model for true customer care. I quit after one month based on this and that Sprout is more expensive than other companies.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Diane, thank you for sharing your feedback. We are so glad to hear that Kara provided excellent support—we will be sure to pass your kind words along to her!
We also hear you loud and clear regarding the login process and site accessibility. The 'code' system is part of our security protocol to keep your medical information safe, but we understand how that can feel like a hurdle when you just need a quick answer. We are currently looking into ways to make our platform more user-friendly without compromising security.
Regarding pricing, we strive to offer the highest quality of care and medical oversight, though we understand that every budget is different. We’re sorry to see you go after your first month, but we truly appreciate the honest insight as it helps us build a better experience for everyone. We wish you the very best on your health journey!
This company is a total fraud - FDA Warning Issued
This company is a total fraud. They will bill and never send you a medication. It is impossible to speak to a human a being and they will not reply to email or phone calls. I been trying to reach them for almost a month via emails and phone calls with no success. I have to initiate a charge back via my bank.
Response to Sprout comment:
That is the same email address that I used to sent a dozen emails with ZERO response.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi there. We are truly sorry for the frustration and stress this has caused you. It is deeply concerning to hear that you have been trying to reach us for a month without success; this is not the experience we want for our patients, and we clearly let you down.
Please be assured that we are a legitimate service, and we want to make this right immediately. Because we cannot locate your specific file through this platform, we ask that you please contact our dedicated resolution team at help@joinsprouthealth.com and look for Don or Kara immediately.
We are taking your feedback to heart to improve our response times and ensure no one else feels this way. We would appreciate the chance to speak with you directly—please look for an email from our priority support lead today.
CANCEL MY SUBSCRIPTION
I have requested my subscription be cancelled numerous times. It is still showing active. I have documented all my requests and have spoken with my credit card company. The order I was charged for on 4/17 was not received. I have requested a refund - I have requested a cancellation - no response to any emails sent to the support group. You cannot reach them by phone - they put you on hold and no one ever picks up. On Trustpilot they have replied they will contact me but have not. I am reporting them to the Federal Trade Commission and Better Business Bureau. Do yourself a favor and STAY AWAY FROM THIS COMPANY.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Delene, thank you for following up. I have personally confirmed that your subscription is now fully cancelled, and you will not be charged again. We sincerely apologize for the delay in our communication and are committed to making this right. Have a great day!
I have been using sprout health since…
I have been using sprout health since February and have had a great experience. So far, my medications arrive on time. My payments are automatically taken out and I haven't had any issues. When I've reached out to customer service, Don has got back to me immediately. 10 out of 10, highly recommend. Very effective medication and I really like that there's a doctor I can ask my medical questions to. Any questions that I have that aren't medical (like billing and shipping information) are easily answered by just emailing Sprout Health. Anytime I've emailed, Don has gotten back to me the same day.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Stephanie! Thank you so much for being a part of the Sprout Health family! We are so happy to hear that your experience has been great!
We’ll be sure to share your kind words with Don—he takes great pride in making sure our patients feel supported and informed, and he’ll be thrilled to know he’s made such a positive impact on your journey.
It’s also great to hear that you’re finding the medication effective and the access to our medical team helpful. We look forward to continuing to support your health and wellness goals!"
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.