Ordered over $100 worth of products and never received them, I have emailed the company several times with no replies. I was never given a tracking number or any response after order was placed and pa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ordered over $100 worth of products and never received them, I have emailed the company several times with no replies. I was never given a tracking number or any response after order was placed and pa... Mehr ansehen
Unternehmen hat geantwortet
Ordered some products from this website, never recieved tracking updates and went I sent numerous emails they refused to respond and have since cancelled my order with no refund. DO NOT PURCHASE.... Mehr ansehen
Unternehmen hat geantwortet
A loyal customer for 2 years now. I absolutely love and dont go a day without using the Drippa Gel Wash and the Restora Oil. Peach and Strawberry are my go to scents/ flavour. Also love the scrub whi... Mehr ansehen
The product I ordered from here has been great! I was always very sexual person however as was getting older I noticed my ability to achieve pleasure was fading! I ordered the climaxs gel and for me i... Mehr ansehen
Unternehmen hat geantwortet
We craft sensual body oils, scents, and other intimate products. Through our curated and organic range, we believe that luxury can be experienced daily. We deliver everyday luxury and femininity to tens of thousands of women around the world. At Katoura, we believe that beauty is an art form.
48 serisier pkwy, queenspark 6107, 6108, queenspark, Australien
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I absolutely love all of their products! Everything has always arrived so quickly!
Before using these I struggled a lot with dryness, itchiness. Since using this I haven’t had one issue, plus it smells amazing!! I will never stop buying these products, absolutely obsessed 😍
I ordered 2 sets of the Tsunami Mami combo costing me over $250 and they shorted me an item so I took pictures as soon as I opened the box with everything I received and they are refusing to work with me. Love the products but not worth supporting their brand if they don’t stand behind what they promised.
Update: One of the founders reached out directly to apologize for my experience and made it more than right. They do stand on their brand. I guess it was a person in training but I am very pleased with this company.
Bought it for my bestie cause she had a sneaky link, she called me after sayin how she couldn't move bc he tore her tf up, sore legs & all 😭 that oil is top tier. Ig my homegirl will be returning, only this next time SHE buyin it 💀
Love the smell of this oil ofc this my 2nd time ordering and each time I received my order FAST🥰 I like to rub it all over my kitty so she can smell like strawberries and I get my way each time using this oil like the strawberry scent is on point😍
The best thing I could’ve got my kitty! Absolutely love each and every product these girls come out with my yoni was 💦 dripping dripping for real!

Antwort von Katoura
I used to think it was normal to just wash my vulva with only water.. boy was I wrong My man didn’t used to go down on me because I’ve felt self conscious about my smell But now he eats it for breakfast lunch and dinner 😂😂😂😂 I’m obsessed I got my hands on the first release and also got the pre order for stock up Go big K😍

Antwort von Katoura
Never knew I would want a feminine wash but this helps with ph and so much more - I feel cleaner and know that I am doing something good for my VJJ health!!!

Antwort von Katoura
This is by far the best feminine wash I have ever purchased. It does what we would normally expect from other brands. I have now made 3 purchases and will continue to purchase this product. Even my man uses it! You definitely have a lifetime customer.

Antwort von Katoura
I was skeptical at first because my vagina is very sensitive... but I decided to give it a shot and OMG !!!! The best thing i've ever used for my vagina, it took my wetness to the next level and my man said I was feeling extra tight!

Antwort von Katoura
I absolutely love this product. I’m already a dayum water park but this has me on Ocean. This Pisces gave that Water 💦 Finish himmmmmm Is an understatement 🤪

Antwort von Katoura
I’ve order these 3 times now they’re an absolute must!!! Works super well, however once it dries it gets very sticky which isn’t much different to many lubes so it isn’t a huge issue for me personally. There is also a bit of a taste to it so if your partner is going down on you or you’re going down on them keep that in mind

Antwort von Katoura
All I can say is.. these need to come with a Warning ⚠ disclosure in a good way 😻💦. Read this carefully 👀 unless you are ready for him to cling to you like gorilla glue in hair 🫢 don’t use it. These pops will have you leaving wet spots all over the bed 🌊. No they don’t leave little particles like other products, these actual dissolved into a lubricant somehow 🤔 and have you soaking.. and don’t get too excited and use two your first time.. that’s a while other story 😂 I wasn’t ready for my own wetness. You’ll love theses pops

Antwort von Katoura
Hi, five weeks waiting and no word from company about delayed delivery. Contacted and received hi love on the docks email with no advice when it would arrive. Purchase $100. Very disappointed in service. If you aren't great at delivery you should have developed a system to keep buyer in the loop. Or provide refund without problems

Antwort von Katoura
If I could rate it lower than 1 I would. Bought some items which cost of over £30. Said it would take two weeks which wasn’t a problem. Problem comes when it’s time to communicate with their clients. I have emailed for over a week. Told them that my item hasn’t arrived got an email back asking for my order number. Provided them with all this information. However it’s been a week and still no answer I have emailed everyday almost asking for an update. No reply. I think when it comes to your customers a simple reply letting me know you’re looking into the matter would be highly appreciated however not even a reply. I think it’s rude and disgusting. And if you’re trying to grow your business you are going about it the wrong way. I didn’t want to argue with you just wanted some reassurance that you’re looking into my situation.
I ordered the make him swim combo and a body scrub, I only received 5 items instead of 7 , I contacted katoura 10 times with no response and have had to report them to consumer affairs to get some compensation, they are very unprofessional and if they do write to you , they say “ hey love “
I was super excited to try this companies products as I’d seen good stuff about it on instagram so decided to order the wap combo, drippa gel and the juicy watermelon scrub at the cost of £67.50 and £16 shipping on top of that to the uk on the 26th of March. I got a notification from DHL yesterday to say it was out for delivery so waited in all day only to get a notification to say it had been delivered. I went outside and checked to see if it had been left at the door or at any of my neighbours doors but it wasn’t there. There was a link to DHL website to track the order and there was a photo of a parcel outside a door that wasn’t mine. I got onto DHL and they said they couldn’t do anything and I was to contact katoura so that’s what I did. I mailed and explained I’d had a notification that my parcel had been delivered but I hadn’t received it and DHL had said I have to contact the seller. The next day I got an email from “Big K” saying
Hey love,
I understand that you may not have your items. Unfortunately, we can't prove that they haven’t been delivered, so it’s unfair to the business that they’ve shipped out the products to you that may have been stolen. We can offer you a code for 10% off your next order. Also, please see the attached photo as proof of your delivery.
They had attached the picture from DHL of the parcel at a door that isn’t mine so I mailed back saying that’s not my front door with a picture of my front door. (The pic they have is in a block of flats and I live in a house) to which I got a one line response of..
Hi love, you can try to report it with DHL.
DHL won’t do anything but katoura will give me 10% off my next order to compensate the £83.50 I’ve already paid them and receive absolutely nothing! No thanks katoura, you’ve cost me enough already!!
UPDATE- on the 4th November Katiura asked trustpilot to ask for details, order number and email so they could understand my experience better. Sent the details straight away but haven’t had any communication from them so a pointless waste of time!
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.