Keen Footwear UK Bewertungen 

429
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Bought a pair of Newport sandals in bison prior to a lengthy cruise. Wore them continuously both on board and on extended walks around the ports. They are very comfy and protect the feet when walking... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Online ordering easy, delivery was quick and arrived immaculate. Walking shoes are so roomy and comfortable straight away, size 11 perfect one very happy son! Sending back the larger size 12, return... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Quick delivery. Good Comms. Very good footwear. I have Achilles Tendinopathy and the sandals (Astoria west) and trainers (jasper zionic) are both very comfortable when I tried them on. I have w... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The boots were delivered in reasonable time, I’ve only just started using them but they fit with my usual shoe size snd seem comfortable straight out of the box. The seems a bit high.

Unternehmensdetails

  1. Schuhgeschäft
  2. Geschäft für Modeaccessoires
  3. Schuhgroßhändler

Vom Unternehmen geschrieben

KEEN is a values-led outdoor footwear brand on a mission to responsibly create original, versatile products, improve lives, and inspire outdoor adventure. PFAS-free since 2018, KEEN Footwear is committed to sustainability and innovation. keenfootwear.co.uk is the official UK distributor of KEEN’s high-performance shoes, boots, and sandals. Built for durability, comfort, and performance, KEEN’s footwear is designed to support every adventure, whether on city streets, rugged trails, or waterways. With a passion for protecting the planet, KEEN continually invests in responsible design, ethical manufacturing, and conservation initiatives. The brand actively reduces its environmental footprint by eliminating harmful chemicals, using sustainable materials, and improving supply chain transparency. KEEN also believes in giving back. Through the KEEN Effect, the company partners with organizations worldwide to support environmental protection, disaster relief, and outdoor accessibility. From pioneering PFAS-free waterproofing to using upcycled materials, KEEN constantly pushes the boundaries of eco-conscious innovation. With a focus on quality, performance, and positive impact, KEEN Footwear is more than just a brand—it’s a movement encouraging people to step outside, explore, and make a difference. Wherever adventure leads, KEEN is there to support the journey with reliable, thoughtfully crafted footwear built for the outdoors, ensuring every step is made with purpose and care.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

429 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 47 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(429)

245 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

These trainers are so comfortable

These trainers are so comfortable. I wore them out of the box and walked for two days around London in heat and had absolutely no issues. You can lace them to work around wide feet and that makes them even more special. Love, love, love them. They’re well made and arrived in good time.

26. Mai 2026
Bewertet mit 1 von 5 Sternen

Keen Targhee III walking boots do not last

I bought a pair of Keen Targhee III walking boots in November 2024. 18 months later all the sides had significantly deterioated with material peeling off from both sides of both shoes. The boots had been used on only 35 days of walking. I wasn't expecting such rapid deterioration. I contacted customer service and was offered 20% off any item on their website. No thank you!

2. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I like these shoes

I like these shoes, they are unusual looking; I also respect the fact that Keen are environmentally conscious. My reason for not giving 5 stars, is that the soles are not as thick as those of my Keen walking sandals. I think this would be an improvement. They’re not advertised as walking shoes, but thicker soles would be an improvement in my view. Still, Im glad to have them and support Keen.

26. Mai 2026
Bewertet mit 1 von 5 Sternen

Still waiting for my refund.

Had to return a shoe because it’s not true to size as advertised. There were no options to exchange it for a smaller half size down (only full sizes) so instead I had to create a new order and purchase a new one. It has been 4 weeks and Keen never refunded me.

24. April 2026
Keen Footwear UK-Logo

Antwort von Keen Footwear UK

Hello,

Thank you for your feedback. I’m sorry to hear about the sizing issue and the inconvenience caused with the exchange process. I can confirm that a full refund has now been issued for the returned boots. We appreciate your patience and will take your comments on board to improve our service.

Bewertet mit 1 von 5 Sternen

Non-existent, shambolic, gaslighting Keen customer support

In Oct 2025 I bought some Zionic NXT waterproof hiking boots which have been superb. When I saw some Zionic NXT WP multisport shoes for sale from Alpinetrek I didn't hesitate to buy them. However, my experience of wearing these shoes in rain on street pavements and asphalt was shockingly bad: the shoes slipped and lost their grip every time I lifted my heel. They would be unsafe to use in the hills. I contacted Keen (via Alpinetrek) expecting them to be concerned and willing to offer me a refund. Not a bit of it! My complaint was rejected; there are no manufacturing or material defects (they've not seen the actual shoes which are still in my possession!) No other customer has complained so I am clearly mistaken in my experience of wearing the shoes in wet conditions! I never expected to be gaslighted by my former favourite shoe manufacturer. My questions about whether the formulation of the sole had been changed, between the two models of the Zionic shoes I have, went unanswered and unacknowledged. Keen has reached a conclusion about the grippiness of these shoes without ever inspecting the actual shoes that have proved to be unreliable and unsafe. I shall never buy another pair of Keen footwear ever again, given this non-existent, shambolic customer support.

15. Mai 2026
Bewertung ohne vorherige Einladung
Keen Footwear UK-Logo

Antwort von Keen Footwear UK

Thank you for your feedback. We’re sorry to hear about your experience with the Zionic NXT WP shoes and the frustration caused during the review process. We take your concerns seriously, and I have now sent you an email directly to discuss this further and help work towards a resolution.

Bewertet mit 5 von 5 Sternen

5* quality product

5* quality product. We have spent years trying to find good quality and fashionable shoes for my wide footed son and we saw a specialist who recommended the brand. I even bought myself a pair and they are so comfy. 100% recommend and really appreciate the free returns on shoes that weren't suitable as this encouraged us to try a few different styles to find the right ones for my son as im always put off when its not free returns

28. April 2026
Bewertet mit 5 von 5 Sternen

Would definitely recommend

Keen are my all time favourite for comfortable, long-lasting walking shoes. As I get older I have realised how important it is to have the proper footwear and Keen have served me well over the years. Would definitely recommend.

2. Februar 2026

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