Delivery and medication have been great, no issues there. Only reason for 4 stars is the email volume is a lot, feels like I get a promo message every other day. Would be nice to have an option to tur... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I didn't get what I was promised. Instead there was a notification in there saying something was out of stock so they added something else that I didn't want or need. I would have gladly received the... Mehr ansehen
My order was doubled and another product I didn't want was ordered because their online ordering is very confusing. I have reached out to them twice and have not received a response. And all I want wa... Mehr ansehen
Unternehmen hat geantwortet
I've been using Keranique for 10 years, and it's hands down the best hair growth solution for women! I wouldn’t trust my hair with any other brand. Thanks to their amazing products, my hair is noticea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Kosmetikproduktanbieter
- Laden für Gesundheits- und Kosmetikprodukte
- Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
Über Keranique
Vom Unternehmen geschrieben
Created by women for women, Keranique is dedicated to rejuvenating healthy hair growth through clinically proven solutions that strengthen hair follicles and create a foundation for ongoing growth.
Unlike general hair care products, our formulas are specifically designed to work with women's unique hair needs. Our proprietary Keratin Amino Complex helps rebuild your hair from root to tip, giving you the confidence that comes from beautiful hair you can see, touch, and feel.
Women who follow a complete Keranique routine see the most consistent results. Each product in our line is formulated to work synergistically, addressing hair health from multiple angles - from follicle to tip.
Kontaktinformationen
6080 Center Drive, Suite 600, 90045, Los Angeles, Vereinigte Staaten
- 888-237-4129
- customersupport@keranique.com
- keranique.com
3,6
Akzeptabel
253 Bewertungen
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Love this shampoo and conditioner
Love this shampoo and conditioner, my hair if so soft when I use it.
23. November 2025
Antwort von Keranique
Hi there, thank you so much for sharing your experience! We’re thrilled to hear that the shampoo and conditioner are leaving your hair feeling soft. We truly appreciate your feedback and are so happy you’re enjoying the products!
You keep billling me and sending me…
You keep billling me and sending me products I didn’t order. I. Thought this had been rectified.
23. November 2025
Antwort von Keranique
Hi there, thank you for sharing your feedback. We’re very sorry for the frustration caused by unexpected shipments. Our team has worked directly with the customer to ensure the issue is resolved, and we appreciate the opportunity to make things right.
It REALLY works!!!
Love it!
People comment on my hair all the time, how it’s filled in and so much fuller.
23. November 2025
Antwort von Keranique
Hi there, thank you so much for sharing your experience! We’re thrilled to hear that you’re noticing fuller, healthier-looking hair and receiving compliments from others. It’s wonderful to know our products are making a positive difference, and we truly appreciate your feedback!
I bought the Keranique Rejuvenate…
I bought the Keranique Rejuvenate healthy hair growth hoping it will help to lift and repair my fine and thinning hair. I spray onto my hair after towel dry and then I found my hair was unable to comb through. My hair was glued together and it felt horrible so at the end I had to shampoo it again to get rid of the spray. I will never use their product again and it was a waste of money because I bought two bottles.
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Keranique
Hi there, thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it can be when a product does not meet your expectations.
We could not locate an account under the information provided. If your purchase was through an authorized retailer, we’d be happy to provide guidance on proper use to help prevent issues like product buildup and ensure the best results.
Please feel free to reach out to our Customer Support team directly—we’re here to assist and answer any questions you may have.
I ordered a new shampoo at full price…
I ordered a new shampoo at full price on 11/20/2025 and I have still not received it. I have also sent you an email asking for assistance and have heard nothing.
21. November 2025
Antwort von Keranique
Hi there, thank you for sharing your experience. We’re very sorry for the delay in receiving your order and for the frustration it caused.
We’ve reached out directly to ensure your order was received and to assist with any concerns. We truly appreciate your patience and the opportunity to make things right.
It wasn’t good
It wasn’t good. I never received the shampoo and they said UPS didn’t pick it up. It was sitting in there wear house for 3 weeks. There going to give me a refund. I don’t know if the shampoo is any good they didn’t give me a chance. Very disappointed ☹️
21. November 2025
Antwort von Keranique
Hi Diana,
We’re truly sorry for the experience you described. Your order should never have been delayed for that long, and we understand how frustrating it must have been not to receive your shampoo. This is far from the standard we hold ourselves to, and we deeply apologize.
A full refund of $59.21 has been issued, and we appreciate you giving us the opportunity to make this right. If you would like to try the product in the future, our team would be more than happy to assist you and ensure a smooth, timely delivery.
Thank you for sharing your feedback — it helps us continue to improve the experience for all of our customers.
Warmest regards,
The Keranique Team
Love this product
17. September 2025
Antwort von Keranique
Hi there,
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re loving your Keranique products. It means the world to us to be part of your hair-care journey.
If you ever need anything or have questions along the way, we’re always here to support you.
Warmest regards,
The Keranique Team
Awful..been a customer for…
Awful..been a customer for years...service has gone to zero...product has decreased in ingredients and cost more. C/s speaks little english..and is non helpful and condescending at best. I will find other products and will not use them.
23. November 2025
I've yet to receive anything from my…
I've yet to receive anything from my orders with keringue products. Will not recommend in future.
23. November 2025
Antwort von Keranique
Hi there, thank you for taking the time to share your feedback. We’re truly sorry for the frustration caused by the delivery delay and understand how disappointing that experience can be.
According to the carrier’s tracking, your order was successfully delivered on December 8, shortly after this review was posted. While we’re glad it has now arrived, we apologize for the inconvenience you experienced while waiting for your shipment.
Delivery delays can occasionally occur during transit, but we are always here to assist and monitor orders until they are received. If you have any questions about your products or need support, our Customer Care team would be happy to help.
Thank you again for your feedback—we appreciate the opportunity to address your experience.
I have not received my purchase
I have not received my purchase.
Could you please check on my order.
21. November 2025
Antwort von Keranique
Hi there,
Thank you so much for bringing this to our attention. We’re very sorry you haven’t received your order. After reviewing your tracking details, it appears the original package was delayed in transit and may have been lost along the way.
To make sure you receive your products as quickly as possible, we’ve already processed and shipped a replacement order. You’ll receive updated tracking details directly via email as soon as the carrier scans the package.
We truly appreciate your patience, and we’re here to help with anything else you need.
Warm regards,
The Keranique Team
Love this shampoo and conditioner
Love this shampoo and conditioner. It makes my hair fuller!
17. September 2025
Antwort von Keranique
Thank you for sharing such a lovely compliment. We’re truly delighted to hear that you’re enjoying the shampoo and conditioner and that you’re seeing beautifully fuller-looking results. Your satisfaction means everything to us, and we’re honored to be part of your hair care routine.
Antwort von Keranique
Thank you so much for your feedback! We’re delighted to hear that your ordering experience was smooth and that your delivery arrived on time. Your satisfaction means a great deal to us, and we truly appreciate you choosing our brand.
Just amazing !
I have been using this product for over 3 years and it has been amazing ! I have recommended it to friends
28. Oktober 2025
Antwort von Keranique
Thank you so much for your wonderful review! We’re thrilled to hear that our product has been a great fit for you over the past three years. It means a lot to us that you not only enjoy using it but have also shared your experience with friends. We truly appreciate your support and look forward to continuing to serve you in the future!
If you ever need anything, don’t hesitate to reach out. Thanks again!
Love the shampoo
Keranique shampoo and cream rinse has kept my hair healthy and strong. I have been using their products for years and I love their products.
26. Oktober 2025
Antwort von Keranique
We're so glad to hear that Keranique has helped keep your hair healthy and strong. It's wonderful to know that you've been enjoying our products for years. We truly appreciate your loyalty and are grateful for your positive feedback. Your satisfaction means the world to us, and we're excited to continue supporting your hair care journey!
Antwort von Keranique
Thank you so much! 💕 We’re so glad you’re enjoying Keranique and seeing great results with our products!
I feel my hair is different
I feel my hair is different, but I’ve only been on it two weeks. Just gonna take me a while.
20. Oktober 2025
Antwort von Keranique
Thank you so much for choosing Keranique! 💕 We’re glad you’re already noticing a difference — healthy, fuller-looking hair takes time, and we’re here to support you every step of the way. Stay consistent — you’re on the right track!
I have especially sensitive skin/scalp…
I have especially sensitive skin/scalp And have tried to find a shampoo that didn't irritate it. The keranique shampoo Works great for my scalp!
17. Oktober 2025
Antwort von Keranique
That’s wonderful to hear! 💕 We’re so glad our shampoo has been gentle and effective for your sensitive scalp. Thank you for sharing your experience and for being part of the Keranique community!
I growing hair on the spot that is thin
12. Oktober 2025
Antwort von Keranique
That’s wonderful to hear! 🌟 We’re so glad you’re seeing new growth in thinning areas. Thank you for sharing your experience and for trusting Keranique as part of your hair growth journey! 💕
Fingers crossed that using this product…
Fingers crossed that using this product will solve my hair thinning .feels like it is going to make it fuller
22. Oktober 2025
Antwort von Keranique
We love your optimism! 💕 Many users notice their hair feeling fuller with continued use, and we’re excited for you to experience those results too. Thank you for giving Keranique a try — we’re cheering you on every step of the way! 🌸
Antwort von Keranique
Thank you so much for your kind words! 💕 We’re thrilled to hear you’re enjoying the shampoo, conditioner, and our other products. Your support means a lot to us!
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