Kimberley - The Caravan & Motorhome People Bewertungen 

Proper Genuine company explained everything no pushy sales just really nice people to deal with would definitely recommend.

Excellent team at Kimberley Richard Jason & new guy T had two brand new lusso 2 caravans off them since sept 2025 and been great team both purchases 👍

Excellent service from Scott and the team.

We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughter being seriously ill in hospital our focus was with her. Kimberley Caravans were brilliant keeping our new van on hold until early August until we were in a better place to collect and complete the deal. Richard delivered a though and comprehensive handover and we are now enjoying our new caravan and our daughter is now two thirds through her treatment.

The experience at Kimberley was great, I can honestlly say that all of the staff especially Matt are so friendly and helpful it was a pleasure to do business with them. No question went unanswered even ones that may sound silly to a seasoned motorhome owner, we were put at ease straight away and treated well, I wouldn't hesitate to recommend them.

Cannot thank Kimberley caravans enough and especially Matt Wilkinson. We bought our motorhome without viewing and have to say the description and videos we were sent were all spot on.

Great selection of motorhomes on site to choose from and some good mid season savings. Found the perfect model for us and doing the deal easy and relaxed with Tom helping us.

Handover was very comprehensive and Paul did a great job and we were experts by the end of it. Would highly recommend this dealer

I went to buy a tent box roof tent, I met Andrew who went though its workings and answered all my questions with honesty and with great knowledge of this brand. I purchased one he had one in stock and kindly reserved it for me until I could pick it up. I went today is was already on a trolly waiting for me to take it to the car for roof assembly, I did what i could do myself he then kindly got a member of staff to help me lift it onto my roof bars, he also imparted some expert knowledge on the best way to mount it and made sure i was doing it correctly. while i was completing the installation he’d removed all the packaging and took it away! He also helped with a couple of other things i’d purchased and was friendly and extremely helpful through the whole experience. I would recommend this company if you’re thinking of making a purchase.

Great friendly staff, all willing to help 👍.

Bought a Adamo 754DL 72 reg from new. Nothing but problems. Bathroom door 3 year and still waiting. 3 new panels for electric beds. Numerous other things. Would never buy another Bailey. Seen more staff changes in 4 year than the dole office. Not one manager has solved our problems. Happy when there selling but don’t want to know you after that. 1 staff member Cheryl tries her best to solve problems but must be pulling her hair out with everything that is going on there

Absolutely fabulous personal service when selling our van!
Jason Ashley handled the sale and made it very simple.
Top class company - recommend to everyone!

Everything about the place from the purchase of our M.H from Tom then the handover off Paul the guys on the shop area & the servicing & repairs team Steve & Laura have been helpful throughout our dealings with them

Reception was extremely helpful.

The whole procedure of buying from start to finish was excellent. Staff were extremely helpful especially Richard.

Kimberley Caravans. Staff and service was very good .The hand over covered all parts of the vehicle and was very please with everything. Would definitely deal with them again .

Steve Cragg

A hard save over many years turned out to be a costly experience full of dread. Customer relations especially support needed or obvious was poor and tech relationships non responsive after several calls for update even with numerous reminders of warranty issues. Handover was a failure the normal person on leave & the substitute worked at a different area, he used guess work,ĥbasic knowledge of A 2hr promised handover took 40mins, the Manager called him away to attend to other customers. After an horrendous experience with the first vehicle this a second, a replacement was just as beautiful a model but fear of a repeat situation killed the dream.

Caravan purchase assisted by salesman Nik. Helpful, informative and not pushy. Handover for collection of caravan completed two weeks later by Paul. On arrival for handover, we discovered that a mistake had been made somewhere in the order process, which could easily have put the handover back by another week, but Paul and his colleagues went “above and beyond” to sort out the problem. The caravan was fully ready later on the same afternoon. As they say, mistakes happen, but it’s how the problem is dealt with that matters. Fantastic service from Kimberley Darlington. Would thoroughly recommend.

Edit - Just one addition - another big thank you to Laura, who rearranged her workshop schedule for us at very short notice. Brilliant job.

Had emergency the water pump had failed on my caravan and they were the nearest dealer who had a replacement in stock we were an hour away and they were shutting in an hour and 15 minutes. Having got stuck in traffic in Nottingham we phone them an asked for them to wait as we would be last minute. The staff waited and can’t thank them enough. The service was excellent . I would recommend Kimberly and will use them again. Thank you Kimberly caravans once again

We bought our Bailey Alora from Kimberley’s in September 2024 and have used it extensively since then. A number of faults have presented themselves during our travels all covered by Baileys warranty. We live 100 miles from Kimberley’s in Darlington and they have been terrific in arranging the repairs and carrying out the work. The service team are excellent and have been so supportive. We can’t fault the work carried out by them.