Kimberley - The Caravan & Motorhome People Bewertungen 

1 719
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a very positive experience throughout. A great range of motorhomes and a balanced sales service, giving enough info, honesty and support, and for us much needed headspace and time to revi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The caravan was good ,the salesman very good and helped us threw the process.. The garage team did a good service and habitation check. The van was ment to be professionally cleaned inside and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have bought Caravans from Kimberley on previous occasions and our new Coachman is wonderful The sales team and the handover were excellent oh and the shop is very useful So would recommend Kimberl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We purchased a Bailey Phoenix 440+ from Kimberley Caravans. Customer service was second to none. Matt is such a nice chap, he dealt with my disabled husband perfectly, with humour and dignity.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnmobilhändler
  2. auch in
  3. Markisenanbieter
  4. Wohnmobil-Reparaturwerkstatt
  5. Wohnwagenbedarf
  6. Wohnwagenhändler

Vom Unternehmen geschrieben

Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!


Kontaktinformationen


4,6

Hervorragend

TrustScore 4.5 von 5

1719 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1 719)

343 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Bailey pursuit 400-2…

We thought the salesman was very helpful,and made us feel at ease all the way through the process, we would highly recommend kimberley caravans

17. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you both! Really glad the whole process felt so relaxed and easy. Hope you have a fantastic time in the new caravan!

Many Thanks,
The Kimberley Team

Bewertet mit 4 von 5 Sternen
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Keith! Really glad we could get it sorted quickly for you. Hope you're back out enjoying it!

Many Thanks,
The Kimberley Team

Bewertet mit 3 von 5 Sternen

After sales telephone contact disappointing.

Very good salesman particularly when we exchanged our van for the new one. However, making telephone contact after sale has been difficult. The most helpful was folk from the Accounts dept who went out of their way to ensure I spoke to the right person. I was persistently fobbed off by the receptionist as to why I couldn’t speak to the original salesman.
I am pleased with our new caravan and subsequent help from your salesman has been good when we recently visited your site.

23. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Hi Michael, thank you for your feedback. Really glad you're pleased with the new caravan and the help since. We've passed your comments about the phone contact on to the relevant team and someone will be in touch with you directly.

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Easy and simple to deal with, worth the 6 hour drive!

I was having a chilled Sunday scrolling through the internet and decided to look at new motorhomes. Found a brand new one that I quite liked, so sent off some part exchange details through the website at Kimberley caravans. Within an hour I had a call from Scott and we agreed a fair price for my part exchange, and 10 days later I made the 5 hour Drive from Kent to Darlington wondering if I made the right choice! I received a very warm welcome on arrival, I discovered I had an insurance issue with the new Motorhome upon arrival at the dealership but the handover team where very patient with me whilst it was resolved, I then had a very good handover with Paul, Drove the motorhome back to Kent through the night, loaded it up the next morning and away we went for our first weekend without any issues. I highly recommend Kimberley caravans.

22. Juli 2026
Bewertung ohne vorherige Einladung
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Dan, what a journey! A drive from Kent to Darlington is real commitment so we're really glad Scott, Paul and the team made it worth it, and got that insurance hiccup sorted for you. Really glad the first weekend away went so smoothly. Hope there are many more to come!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Very good to deal with

Very good to deal with, handover was shown how everything worked. Really happy with the complete package from them.
Matt kept us informed throughout, we wanted a few extras adding on our order which he dealt with nothing was too much trouble for him. Thank you

15. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Tracey! Really glad Matt kept you informed throughout and sorted those extras with no fuss. Hope you're loving the complete package!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Nick was great

Nick was great. We needed to pick the caravan up very quickly due to a personal commitment and Nick did everything necessary to make this happen. Great service

22. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you! Really glad Nick could pull everything together quickly to work around your commitment. That's exactly what we're here for. Hope you're enjoying the new caravan!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you David! Really appreciate you taking the time to leave a review. Hope you're loving your new purchase!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Very professional handover.

Called to pick up our new caravan and was greeted by Paul who walked us through every aspect of the caravans controls and set up. Very thorough and questioned if we were happy at every stage of the process, not a problem to go back through anything that we were unsure about. Very professional and made the handover a very pleasant experience.

25. Juli 2026
Bewertung ohne vorherige Einladung
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Trevor! Really glad Paul took the time to make sure you were happy at every stage. That's exactly how a handover should be. Hope you enjoy every trip in the new van!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Excellent experience

Nothing but great words to say for the staff at kimberleys. Ended up with our dream motorhome and it was all sorted while I was away at work. Scott went out of the way to get everything ready for me coming home. When I went for the van, Paul gave a great handover and showed excellent knowledge of motorhomes and gave loads of handy tips and tricks. Really good laugh aswell which always helps.

The van has been really well looked after and had expensive wheels put on for the handover. Full service, MOT, habitat check and down plating all done before I got back from work. No expenses spared when preparing the van for collection.

I would highly recommend going to kimberleys for anything caravan and motorhome related.

Big thanks to Scott and Paul. All the best

24. Juli 2026
Bewertung ohne vorherige Einladung
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Shaun, what a brilliant review! Really glad Scott went above and beyond to get everything ready while you were away, and that Paul made the handover such a laugh too. Hope you're loving the new motorhome, all the best!

Many Thanks,
The Kimberley Team

Bewertet mit 1 von 5 Sternen

Do the job not not say it's done and…

Do the job not not say it's done and have done nothing your service is absolutely rubbish

11. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Hi Eric, thank you for your feedback. We've passed your comments on to the relevant team and someone will be in touch with you directly.

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Meticulous hand over

17. Juli 2026
Bewertung ohne vorherige Einladung
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Michael! Really glad the handover was so thorough. Hope you're enjoying your new purchase!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Great communication from the service…

Great communication from the service team, they evaluated a warranty claim we had and arranged the remedial work with delay. The staff were very helpful and managed to carry out the work quickly, especially given the time of year when everyone wants their caraven for the summer.

17. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Andrew! Really glad the service team could turn the warranty work around so quickly, especially at the busiest time of year. Hope you're all set for a great summer of trips!

Many Thanks,
The Kimberley Team

Bewertet mit 1 von 5 Sternen

Not proactive enough

Not proactive enough imo in addressing outstanding issues. I have to chase Kimberley every time to find out what's happening regarding defects reported months ago that are still ongoing.

16. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Hi John, thank you for your feedback. We've passed your comments on to the relevant team and someone will be in touch with you directly.

Many Thanks,
The Kimberley Team

Bewertet mit 1 von 5 Sternen

Paid £1000 deposit and decided not to…

Paid £1000 deposit and decided not to go a head with purchase with hp next day cancelled to be told we wouldn't get deposit back took 3 weeks of stress with getting legal advice totally ignoring our emails and phone calls eventually they paid up awful customer service with this company 👎

21. Juni 2026
Bewertung ohne vorherige Einladung
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Hi Paula, thank you for your feedback. We've passed your comments on to the relevant team and someone will be in touch with you directly.

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

From first taking a look at the…

From first taking a look at the caravans to driving away with just the right type we wanted all the staff at kimberley caravans have been so helpfull and friendly and knowledgeable it has been a breath of fresh air

Must thank all the staff as they have been great but the complete sales team I have been very impressed with and need to say thank you
Keep up the good work
Many thanks martin

16. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Martin! What a lovely thing to say, a breath of fresh air is exactly what we aim for. We'll make sure the whole sales team see this. Hope you have a brilliant time in the new van!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Very good from beginning to end

Very good from beginning to end

15. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Rosalind! Really glad the whole experience went so well. Hope you're loving your new purchase!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

The staff were really friendly and…

The staff were really friendly and helpful. The handover was really helpful as they went through the whole caravan with you to show how everything works. I would really recommend anyone to check these out.

7. Juli 2026
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Wesley! Really glad the handover gave you a proper feel for how everything works. Hope you're already out enjoying it!

Many Thanks,
The Kimberley Team

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, happy with the caravan. Great handover from Paul Thompson

15. Juli 2026
Bewertung ohne vorherige Einladung
Kimberley - The Caravan & Motorhome People-Logo

Antwort von Kimberley - The Caravan & Motorhome People

Thank you Martin! Really glad Paul gave you such a great handover. Hope you're loving the new caravan!

Many Thanks,
The Kimberley Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr