We had a very positive experience throughout. A great range of motorhomes and a balanced sales service, giving enough info, honesty and support, and for us much needed headspace and time to revi... Mehr ansehen
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We had a very positive experience throughout. A great range of motorhomes and a balanced sales service, giving enough info, honesty and support, and for us much needed headspace and time to revi... Mehr ansehen
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The caravan was good ,the salesman very good and helped us threw the process.. The garage team did a good service and habitation check. The van was ment to be professionally cleaned inside and... Mehr ansehen
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Have bought Caravans from Kimberley on previous occasions and our new Coachman is wonderful The sales team and the handover were excellent oh and the shop is very useful So would recommend Kimberl... Mehr ansehen
We purchased a Bailey Phoenix 440+ from Kimberley Caravans. Customer service was second to none. Matt is such a nice chap, he dealt with my disabled husband perfectly, with humour and dignity.... Mehr ansehen
Unternehmen hat geantwortet
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Eastwood Road, Kimberley, NG16 2HX, Nottingham, Vereinigtes Königreich
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We thought the salesman was very helpful,and made us feel at ease all the way through the process, we would highly recommend kimberley caravans

Antwort von Kimberley - The Caravan & Motorhome People
Very good salesman particularly when we exchanged our van for the new one. However, making telephone contact after sale has been difficult. The most helpful was folk from the Accounts dept who went out of their way to ensure I spoke to the right person. I was persistently fobbed off by the receptionist as to why I couldn’t speak to the original salesman.
I am pleased with our new caravan and subsequent help from your salesman has been good when we recently visited your site.

Antwort von Kimberley - The Caravan & Motorhome People
I was having a chilled Sunday scrolling through the internet and decided to look at new motorhomes. Found a brand new one that I quite liked, so sent off some part exchange details through the website at Kimberley caravans. Within an hour I had a call from Scott and we agreed a fair price for my part exchange, and 10 days later I made the 5 hour Drive from Kent to Darlington wondering if I made the right choice! I received a very warm welcome on arrival, I discovered I had an insurance issue with the new Motorhome upon arrival at the dealership but the handover team where very patient with me whilst it was resolved, I then had a very good handover with Paul, Drove the motorhome back to Kent through the night, loaded it up the next morning and away we went for our first weekend without any issues. I highly recommend Kimberley caravans.

Antwort von Kimberley - The Caravan & Motorhome People
Very good to deal with, handover was shown how everything worked. Really happy with the complete package from them.
Matt kept us informed throughout, we wanted a few extras adding on our order which he dealt with nothing was too much trouble for him. Thank you

Antwort von Kimberley - The Caravan & Motorhome People
Nick was great. We needed to pick the caravan up very quickly due to a personal commitment and Nick did everything necessary to make this happen. Great service

Antwort von Kimberley - The Caravan & Motorhome People
Called to pick up our new caravan and was greeted by Paul who walked us through every aspect of the caravans controls and set up. Very thorough and questioned if we were happy at every stage of the process, not a problem to go back through anything that we were unsure about. Very professional and made the handover a very pleasant experience.

Antwort von Kimberley - The Caravan & Motorhome People
Nothing but great words to say for the staff at kimberleys. Ended up with our dream motorhome and it was all sorted while I was away at work. Scott went out of the way to get everything ready for me coming home. When I went for the van, Paul gave a great handover and showed excellent knowledge of motorhomes and gave loads of handy tips and tricks. Really good laugh aswell which always helps.
The van has been really well looked after and had expensive wheels put on for the handover. Full service, MOT, habitat check and down plating all done before I got back from work. No expenses spared when preparing the van for collection.
I would highly recommend going to kimberleys for anything caravan and motorhome related.
Big thanks to Scott and Paul. All the best

Antwort von Kimberley - The Caravan & Motorhome People
Do the job not not say it's done and have done nothing your service is absolutely rubbish

Antwort von Kimberley - The Caravan & Motorhome People

Antwort von Kimberley - The Caravan & Motorhome People
Great communication from the service team, they evaluated a warranty claim we had and arranged the remedial work with delay. The staff were very helpful and managed to carry out the work quickly, especially given the time of year when everyone wants their caraven for the summer.

Antwort von Kimberley - The Caravan & Motorhome People
Not proactive enough imo in addressing outstanding issues. I have to chase Kimberley every time to find out what's happening regarding defects reported months ago that are still ongoing.

Antwort von Kimberley - The Caravan & Motorhome People
Paid £1000 deposit and decided not to go a head with purchase with hp next day cancelled to be told we wouldn't get deposit back took 3 weeks of stress with getting legal advice totally ignoring our emails and phone calls eventually they paid up awful customer service with this company 👎

Antwort von Kimberley - The Caravan & Motorhome People
From first taking a look at the caravans to driving away with just the right type we wanted all the staff at kimberley caravans have been so helpfull and friendly and knowledgeable it has been a breath of fresh air
Must thank all the staff as they have been great but the complete sales team I have been very impressed with and need to say thank you
Keep up the good work
Many thanks martin

Antwort von Kimberley - The Caravan & Motorhome People

Antwort von Kimberley - The Caravan & Motorhome People
The staff were really friendly and helpful. The handover was really helpful as they went through the whole caravan with you to show how everything works. I would really recommend anyone to check these out.

Antwort von Kimberley - The Caravan & Motorhome People
Great experience, happy with the caravan. Great handover from Paul Thompson

Antwort von Kimberley - The Caravan & Motorhome People
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