Would give zero star if I they had it! DO NOT ORDER FROM THIS COMPANY I thought this was a British company as they have a London address, turns out it’s Chinese! I ordered 2 x jackets in Aug 2025... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My review is zero stars. This company has NO customer service and non of its products are as advertised. Do NOT BUY!! cashmere set is polyester cotton. Leather backpack is plastic. No refund offe... Mehr ansehen
Unternehmen hat geantwortet
Item description for sandals said "Premium quality leather" instead cheap plastic rubbish arrived !! Ordered a size EU 41 GB size 7 and what turned up was at least a size EU 43-44 GB size 9, sen... Mehr ansehen
Unternehmen hat geantwortet
Avoid at all costs. Not UK Based. Extremely slow shipping from China. Item nothing like advertised. Dreadful quality and poor fitting. AI generated customer support via email only. Completely ri... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 73 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Dreadful experience
Dreadful experience. Advertised as Soft Cashmere cardigan.
Arrived a month after ordering! Wrapped badly and nothing like the description and photo advertised.
It was made from a man made fabric with garish colours and the shape of a boxy jacket.
The absolute opposite of the description!!
They offered a partial 10% refund!!

Antwort von Lasmir
Self defence hiking stick not delivered!
Ordered a self defence hiking stick and after about a month and two emails chasing up, it never arrived.
Do not buy anything from this company. They do not fulfil orders. I will never use them again, ever!

Antwort von Lasmir
Do not buy from this company they are…
Do not buy from this company they are scammers! Sold me a jacket that was meant to be XXXL it's more Like a large and just keep offering me a 15 % discount on further purchases instead of a full refund as I requested .

Antwort von Lasmir
Update on my quest for a refund on this…
Update on my quest for a refund on this fraudulent company. They refused to give me a full refund, the cost of sending the item back to China was more than the product cost me. It does not state on there web page that the refunds have to go to China, even though they state that they have a U.K. address and U.K. telephone number (which does not work) Only offered me 30% after 30 emails back and forth. Then blocked my email so I now can’t even get 30% back!! DO NOT UNDER ANY CIRCUMSTANCES BUY ANYTHING FROM THIS COMPANY THEY ARE THIEVES!!!

Antwort von Lasmir
Item was really poor quality
Item was really poor quality. Offered 10 percent refund. Appalling customer service. Do not order from this company.

Antwort von Lasmir
AVOID THIS SHAM OF A COMPANY!!
I purchased a cashmere sweater and pants set, however, it was 65% polyester 35% cotton!! Totally misdescribed, shoddy, and took forever to arrive. Disgusting customer service or lack of, they wanted me to pay for the return!! Thank heaven's for PayPal; they took up the fight and won on my behalf! Don't waste your time or money with this appalling company! If I could have given them -10 I would have, they are disgusting!!

Antwort von Lasmir
DO NOT BUY from this company …
DO NOT BUY from this company …. They are a con. We received a ‘leather’ jacket and it’s the worst quality I have ever seen. They refuse to give money back. They are breaking trading standard rules. They should be shut down.

Antwort von Lasmir
Absolutely dreadful experience
Absolutely dreadful experience, bought 2 jackets advertised as UK size 20, when I got them they were a size 14 at most. Had to email the company 5 times to try to get my money back, each time they kept offering a % off the products rather than a full refund and also insisted I had to pay to return them to China despite the products not being as advertised. Very poor service.

Antwort von Lasmir
Avoid this company
Can’t give 0 stars or I would. I ordered a pair of mules which broke after being worn 3 times. I emailed them and was asked to send photos which I did. I then received a message that they had quality control checks before anything was shipped and that I should have informed them straight away if there was a problem. They offered me a 10% discount on my next order not a refund or replacement.

Antwort von Lasmir
Boots
I ordered wrong size of "leather boots" ( PLASTIC!) Would not let me return and re-order, wanted me to keep them and offered discount on next purchase. I would NOT order anything again from here. I feel l got ripped off good and proper 😡 l would advise any potential customer of this company NOT to bother. They advertise easy free returns, take forever to arrive and the quality is absolute RUBBISH.
UPDATE 24/10 25.
15% REFUND PLUS 30% GIFT CARD... NOT ACCETABLE! ANY HELP WITH GETTING A FULL REFUND PLEASE? THANK YOU.

Antwort von Lasmir
I have sent several emails to you…
I have sent several emails to you with out a response from you. You have sent me an incorrect size boot not once but twice. You could at least try to send me the correct size (42) and make good. Shipping cost to you exceeds the value of the boot. Please make this right asap. DJ Smith, Misarable in Missouri

Antwort von Lasmir
Do not order from this disreputable company that is run by robots.
I regret not looking at the reviews before I orded from Lasmir and ended up with a tacky, ill fitting pair of boots that I tried to return. On applying for a refund I received numerous emails from what was obviously a robot, all ignoring my request. I am ashamed to say that I have given up and the boots will go in the bin. Whoever is reading this, please, please, please don't even think about placing an order.

Antwort von Lasmir
I would have preferred to give no…
I would have preferred to give no stars.
I have had the same experience as several other reviewers
The item i ordered was described as cosy cashmere knit. The item i received bore no resemblance, being printed onto cheap polyester material. I am now in an email battle to get my money back.
NEVER USE THIS COMPANY

Antwort von Lasmir
What a rip off
a scam. The jumper was described as wool. What arrive was a nylon cardigan with a knit print on it. I asked for a refund and returns label. 4 times they replied offering discount codes and partial refund to which I said no. It comes from a London address but has to be returned to China?! I have returned the item, but don't believe I will ever get my money back. STAY AWAY FROM THIS COMPANY - THEY'RE A RIP OFF!

Antwort von Lasmir
shoddy shoddy goods -DONT BUY
shoddy goods - not anything like the goods advertised. immediately complained, but mailbox was full and nobody answered the telephone calls. I keep emailing 10 days later i get a response 10% refund keep the goods, I want my full payment back, got as far as 50% and then Paypals moronic dispute system closed my case out.
just seen their "canned response" DO NOT FALL FOR IT. The items never even made it out of the wrapping, they are that obviously bad.
One thing i didn't expect was Paypal, whose auto stupidbot closed my case without reading the last 2 items i had entered (in plenty of time) , claiming i hadnt responded in time. Moreover a captured transcript with them in which i say i was concerned about the time and please contact me also didn't count as a response (despite their stupid bot acknowledging the chat and and committing to contact me (the day before the time ran out) and an additional chat entry from me asking where was my contact, again within the timescale. Rubbish treatment all-round, but it starts with lasmir, without whose rubbish products this review would not have been possible. I look forward to another response from their canned response team. JUST GO ELSEWHERE PEOPLE ITS JUNK.

Antwort von Lasmir
Scam!
Scam!! Spent 160 pound on a light fitting that never turned up. And they claim is at a local courier. Its been 2 months. Awful.

Antwort von Lasmir
CORRUPT !!!
CORRUPT !!!! DO NIT BUY FROM THEM. “CASHMERE” jumper !! Not at all as described and not an once of anything natural in sight. 100% polyester ( which I can’t wear) when it was sold as100% cashmere !! Email after evasive email making the return so much hassle and told me I had to send it back to china, and only after ALL their criteria had been met ( which h of course it would) would they give me a full refund.

Antwort von Lasmir
Don't waste your money
A bunch of scammers who won't let me return an item . They are refusing to send me return details . The product is of very poor quality claiming to be linen ,doesn't contain any .

Antwort von Lasmir
DO NOT BUY!!!
DO NOT BUY!!!! Just read the rest of the reviews. Wish I had done my due diligence before parting with my £80.
Fobbed off with emails back and fore and they will not refund nor give me a returns address.

Antwort von Lasmir
DO NOT BUY from Lasmir
DO NOT BUY from Lasmir! You have been warned!! Awful quality product, horrible customer service, and absolute nightmare to return anything. They make it as difficult as possible. The only option is to ship everything back to China. And I'm sure they will come up with an excuse once they receive the items back from me not to refund my money. NOT easy as it says on their website. Don't waste your time and money.

Antwort von Lasmir
So funktioniert Trustpilot
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