Lasmir Bewertungen 

I brought gloves from this company Lasmir which cost 28pounds they were for my grandsonas he suffers from raynaud's so was important they were heated gloves but they sent normal gloves asked to send back they offered 10% of price so when I pushed with more Emails they said I would have to pay 70pounds for insurance to get the gloves back but it was there fault so joke stay away from lasmir feel I've let my grandson down because of this company and lost money

Ordered a man's padded zip up jacket in 5xl . Turned out to be about a large! The finish on the zip and lining is absolutely pathetic! Please don't order anything from these fraudsters!!! Disgusting people, cost me 50 quid. Do not be taken in!!!!

****PLEASE DO NOT USE****
This company does not deserve one star. Appalling clothes, appalling customer service. It looks like a UK company until you ask to initiate a return and then after receiving many standard emails about would you like an exchange, would you like a discount, send us a pic of the problem etc etc etc you get a CHINA address to return to, which is soooooo expensive. I’ve been stung by these kind of companies before so always look on Trustpilot before I purchase. Unfortunately, this time it was my daughter - she now knows what to do before making a purchase.

0 stars. As of this morning, they refuse to give me a refund and are making up lies as to why they will not. They have given no return label and they will not provide me with the return address. They are in breach of their own returns policy and of the Consumer Contracts Regulations (for online purchases). What a shame. Will never attempt to buy anything from there again. Please do not waste your time or money.

I have copied and pasted some text from their site below to show you how they lie. You will meet all the requirements and they still will not provide you with a return address unfortunately. I requested my refund the same day the item arrived. My item is non-defective. It is just not long enough for me even after sizing up as I am tall. I would not go up any more sizes as it would become too baggy as I am also skinny. They have completely disregarded this or have not understood. It is unworn, unused and in the original packaging. It has been only 7 days since the item arrived and they will not provide a return address. Even on returning, I would not trust them to do the right thing and give the refund. Just avoid.

They have this on their product page:
Can I return or exchange an item?
Yes — you have 30 days from delivery to request a return. Items must be unworn, unused, and in the original packaging. After we receive and inspect the item, we refund the purchase price to your original payment method.

They have this in their returns policy:
At our store, your satisfaction is our priority. We strive to ensure that your shopping experience is smooth and enjoyable. If for any reason you're not fully happy with your purchase, we offer a simple return or exchange process to make things right.

Returns and Exchanges

30-Day Return Window: You have 30 days from the date you receive your order to return or exchange items.
We accept returns for both defective and non-defective items.
Exchanges are welcome.
No restocking fees.
Items must be new, unused, unopened, and in their original packaging.
To initiate a return, simply email us at [email address] for instructions.

After I explained my issue with the product and sent a photo of me holding it up next to me, they said this which shows they have started talking about something completely different to my issue that I brought up:
"After carefully reviewing your order, we can confirm that the item you received matches the variant you selected during checkout."

"We understand that sometimes selecting the wrong variant can happen unintentionally, and we genuinely want to ensure you’re completely satisfied with your purchase."

"To make this right and avoid any inconvenience for you, we’re pleased to offer you a 40% discount code to use on a new purchase of the correct item or any other product in our store."

"Please confirm if you’d like to proceed with this option, and we’ll promptly send you the discount code."

"If you have any questions or need further assistance, please don’t hesitate to reach out — we’re here to help and want to ensure you’re happy with your experience."

"Thank you for your understanding and continued support."

Item took 2 weeks to arrive, and didn’t look at all like the picture. This wouldn’t have been an issue but when I asked to return the item they wanted pictures and failed to provide a returns address and are now ignoring all emails

Ordered 100% cashmere sweater, what arrived was 95% polyester. Absolutely garbage and a waste of money. Scam.m

I dont even want to give this company a 1 star. I thought i ordered a cashmere cardigan and leather boots
The cardigan wasnt even wool, it was a polyester type thing with something similar to printed wool on the material, well the boots plastic nasty and not even my shoe size. Wasted my money, i cant afford to waste, and too worried to send back as it will cost even more money

I have emailed 3 times to know how to send back my item and receive my money back want to give me discount I will never recommend this company so disappointed ☹️that reply still does not tell me how to return my parcel or how to get my money back that's after 4 emails now I am getting angry 😡

Awful company and very poor customer service. The delivery courier left my parcel unsecured on my doorstop and it went missing. Lasmir refused to take responsibility, despite seeing the photo, and so have Evri. I have no goods and have not been refunded.
Avoid this company!!

Een maand geleden een bestelling geplaatst, nog niks gezien of gehoord.
Klantenservice reageert ook niet
Nu zegt klantenservice dat het bezorgd is: in Engeland!!! Ik woon in Nederland!!!
Volgens hun is het nu goed afgehandeld.
Dus ik ben mijn geld kwijt en heb niks ontvangen.
Waardeloos, bestel hier niets!

Avoid this compay, no good customer service. I ordered coat size M. It took 3 weeks to arrive my house. The size is not size M. I did contact them for exchange, they refused. Very bad compay. Don't buy from them please.

Dreadful experience.So called cashmere sweater the cheapest badly made polyester.Not good enough for charity shop.

Disgusting service. It has taken 8 emails to get them to agree to a return only for them to provide a shipping address in China despite the item being purchased in the UK. Total sham company. I should have checked the TP reviews before buying

I purchased a sweater on September 4th and have not received my merchandise. They responded it’s on the way when I sent an email October 2nd.
I emailed again and asked for a refund and received no response. I would never purchase from this company again.

My review is zero stars.
This company has NO customer service and non of its products are as advertised. Do NOT BUY!!
cashmere set is polyester cotton. Leather backpack is plastic.
No refund offered when requested only increasingly large discounts on future purchases. Why would I ever buy another thing from them? Appalling terrible fraudulent company. Avoid at all costs!!

Very very poor company ordered some doc martens took ages to come when they did they were a size 9 I’m only a 7 ask for a refund to only offer 10 per cent stil haven’t received refund just being ignored 😡

Avoid at all costs.

Not UK Based. Extremely slow shipping from China. Item nothing like advertised. Dreadful quality and poor fitting.

AI generated customer support via email only. Completely rigid and unable to return any items. A complete scam of a company. I only hope you read this before you buy. I didn't do due diligence.

Avoid at all costs. Rubbish product nothing like as described.
Returned item tracked by Royal Mail which they have denied receiving.
Still trying to get money back .
I have reached out to you three times with emails an photos of proof of delivery with Royal Mail but still no refund

Less than one Star. The shoes I ordered turned up and were the wrong size. When I asked for a refund they offered me 10% of the amount. Please don’t use this company. They will let you down.

DO NOT BUY ANYTHING FROM
THIS COMPANY
⚠️WARNING ⚠️
I HAVE NEVER DEALT WITH A COMPANY THAT LIES LIKE THESE INCOMPETENT PEOPLE.
I bought a coat for my partner EU size 6 xl I was not they have no EU sizing at all. LIES!!!
This company Never gives a return label, when you say you want to return it they say things to put you off as they're in China...
Absolutely shocking wanted a refund they offer 5 % to which I said no. After lots of emails with them saying it's not faulty I know,that my problem was it doesn't fit!! They didn't listen.
Now saying return it for 30 % off so stalling again.
Say about a gift voucher to use on next purchase ....why would I want to return to the website when you've had a bad experience.
You don't have a name to refer to
They're extremely rude & repeat the same thing....
AVOID AVOID AVOID
NO ⭐s AT ALL
THEY'VE MADE IT DIFFICULT & ARE STARTING TO THREATEN that ILL GET NOTHING IF I DON'T SAY YES
I believe they're scamming
Looked at the plethora of of bad reviews.. wish I looked before getting conned
Trading standards informed & info passed on