1ST LOCATE UK LIMITED Bewertungen 

Would advise to never pay your debt to this company they illegally add additional charges to your debt without telling you . A debt collection agency cannot add additional charges to the debt without telling you in writing why the extra charge has been added. They added £20 to a debt I have with OVO and have kept harassing I have told them numerous times to stop harassing and to remove my personal information I will deal with the debt with OVO directly

watch this site and company. they closed my account and have been taking payments randomly. different dates and one was may one is just now... so if it was not a scam company surely it would of took a june payment right?

no email agreement nothing. now i have to ring my bank get my child benefit back as they took it. and take the payments off. im also seeking legal advice as they contacted me last in march and ive tried to login and no details nothing. but there taking payments.. its states 1stlocate T/A LCS. one on 25 may and on payment at 00.00 20/07/2026 frauds they are..

Blatantly just begging people for money at this point lol. Tried to say I had a debt with British Gas, I don’t pay bills I live with parents. They also got the address wrong 🤣🤣🤣

Been getting calls and texts (no emails so far) for utility matter asking to pay some debt. I am with the said company with never any disagreement and a significant credit balance. God knows why they are fishing.

I have not owned the property for 8 years. A quick check of land registry would tell you who actually does. Neither email worked. What a dreadful system!

Doesn't abide by uk law
Harass people, gets names wrong, refuses to accept removed rights of access
Refuses to remove personal details
Continues harassment

Very dangerous underhand company

These fools incorrectly supplied the details of my wife and I to British Gas for an unpaid debt that wasn't even ours, Trying to get these incompetent idiots to put right their mistakes is an absolute nightmare. They use an AI automated email system which just simply rejects anything they see as "closed" [i.e. where they have passed the file back to their client with incorrect details!!], and even when you receive "read" receipts from specific people and complain, they send out an unnamed and unsigned cut and past blah blah blah letter. Scum of the earth. I have just raised a written complaint about them with CSA, the regulator for parasite companies like this.

Had a phone call from LCS on behalf of octopus energy, my tenant had not paid there energy bill, it had been transferred in to my name, spoke to Paul who helped from start to finish and reassured me that everything was going to be ok, managed to send in the documents and resolve the matter, Paul was outstanding noticed my needs and by the end of the call I felt very calm and assured the situation has been resolved.
If anyone receives a call from these guys just take time out to answer there questions and you will be surprised.

Would give lower if possible
Keep receiving threatening letters from Rebecca carter regarding a bill that’s already paid with online banking sent as proof she still continues to hound me not only is she sending the letters to my neighbour she’s constantly contacting my child on her mobile not mine. Extremely worrying that a company would target a minor.
I’ll await for you to start knocking on my door please send Rebecca. As a mum I don’t take kindly to anyone abusing there position with my children sick woman
Edit
After the reply to email them I absolutely don’t think so you email me every day your fully aware of this you’ve investigated more then once then claim I’ve not raised it

Can't give a zero. Awful service. Awful people. Rang to get some details on behalf of someone. Didn't ask for anything just wanted them to send a copy of the alleged bills to the "account holder." Computer says no, no supervisor or manager (no surprise). if you're protecting a customer fair enough, but with the same details I manage to log on on-line, request the information and while there raise a complaint, complete a Subject Access Request and all ready now to go to he FCA for a troublesome complaint. A day's work for someone just because they couldn't think.
Update. Had the usual please contact us with your reference etc. they had all that before but couldn’t be bothered to listen. Reporting to the FCA I doubt they will take any significant action but it will be costly for this bunch of charlatans. Did you know that the FCA charges firms for the complaints against it so make the most of it.

Terrible customer service and record keeping. They send letters every year, after sending them evidence and calling them I did not own the property during this time, they say “don’t worry we won’t send anymore.”
Again 5th in a row having to spend hours dealing with them and only this year an actual complaint was responded to. After 5 years.
But again it’s just sorry take it up elsewhere.
Every call is sorry we won’t do this again. They blindly send out letter without checking pure scammers.

LCS are appalling. I'm a landlord (one of the good ones!) and LCS were chasing me for a tenant's unpaid energy debt, saying that I'm the property owner, therefore responsible. Have they rewritten the law?! They didn't ask anything about the tenancy. Landlords are NOT liable when tenancy agreement in place. They tried to make me agree to a phone statement, admitting liability. No idea how they got my mobile number. Aggressive and persistent and they don't listen. I have full property management with an excellent agent who I keep referring them to. Apparently there is no debt and the void period paid for. Do not put up or believe with their spiel, just hang up and block their number. Shocking company. I didn't even want to put 1 star

Provide them with the facts and you will be okay. Recently, had an encounter with them regarding some investigation they carrying out for British Gas concerning some energy supply bill. The email response after reviewing the facts was professional and unambiguous. Wondering why they still have low reviews. Just provide them the facts and be professional as well.

Bombarded us with demands for payment for an Octopus Energy bill that we weren't liable for (we were previous tenants).. No idea how they got my details as Octopus claim they didn't give them out. If I hadn't checked we might have paid a bill that wasn't for us!!

My elderly parents have suddenly been bombarded with demands from LCS.
They have received 10 different demands so far!
All demands are for different amounts, from energy companies, all different dates, some are going back to 2023!...

I have called them and told them that my father is passed away, and that my mother is 82 and in care. These bills do not belong to them, they are with reference to a different address.

They responded by asking asking for half the money, as 'a deal'.

I am currently ringing the energy company to find out who has appointed LCS?
But they wont help me with any information referring to an address that isn't my mothers, as data projection.

This doesn't seems right?..
My mother is very intimidated by the demands.
EDF is not a good company. A couple of years ago, my daughter had her student loan taken from her account by EDF. She was a child at study. Not a bill payer. I had to fight tooth and claw to get someone there to listen and to get the money back. They never gave her back the full amount. It was £100 pounds short. We never got it back, the fight was too stressful for me to cope with. I’d never use EDF to supply my utilities!

track down family members of deceased people to chase their debt addressing letters to the deceased person even though they know the person is dead and has never had anything to do with the address they’re contacting. how there a running company i’ll never know you’re disgusting and aught to be ashamed. king of gdpr breaches and misconduct

I am been chased for tesco mobile debt that Tesco confirm I do not owe and said do do not pay them it's fraud. Dispute telling debt collector this i am still keen harassed for a ridiculous sum of £13.89. I am thinking of giving in and going to pay to get rid of them!!!!

They wrote me a letter asking for money. I was a victim of fraud and some how this company is using fraudulent details to contact me. I spoke to the energy company they claim to work for and they stated they do not employ them.

If you put their phone number into a search engine this comes up :

Phone number 03445439039 is most commonly reported as a Debt Scam, this number has Negative community rating, with 8,414 lookups and 15 user comments.

0344 543 9039 is a UK non-geographic phone number, which is not associated with any particular location, assigned to GCI Network Solutions Limited.

The highest activity was recorded in London (32.45%). Other cities: Leeds (17.35%), Birmingham (16.94%), Maidenhead (13.47%), Manchester (10.2%) and Reading (9.59%)
Based on user reports and analysis, the following categories were identified:

debtscam British Gas robocallautomated messagepayment

Wow, looking at the hundreds of 1 star reviews, you’d think someone is reading it and acting on it? I have suddenly got a letter from them about an Eon next bill for a period of a month in 2022 when the property was empty between tenancies. Eon next decided to sell the debt for an account addressed to the occupier using estimated readings.

In spite of providing all the documentation to LCS, meter readings, etc every couple of days a new person asks for the same documents again. Complete waste of time and no one seems to be interested in actually resolving the problem!

Shame on Eon for not managing their accounts clearly and selling a fake debt to LCS and then LCS for only being interested in offering a discount to end matters rather then getting to the crux of the issue? All bills on the property are settled

LCS is trying to get £193.46 from me, saying I owe it to E.on Next. But I've never had energy bills or an account with E.on Next. It seems like LCS just found me because I used to live at that place, without even checking if the claim was real. I have no idea how LCS got my info, but I'm guessing E.on Next gave it to them. I've already talked to E.on Next, and they told me I don't have an account with them.
LCS didn't even bother to contact the letting agency where I was renting from; they just sent me a bill.