Le Collectionist Bewertungen 528

Seamless experience from booking to departure. Very responsive and helpful team both on the admin side and on-site. Property was exactly what we needed and had great location and high standards. We had a lovely family holiday with Le Collectionist.

Globalement très bien . La maison est bien équipée et l equipe qui assure le service et les repas est sympa et professionnelle. Nous avons été déçu par le tennis (surface de mauvaise qualité et pas de grillage autour) et surpris par un supplément de plus de 500 euros qui nous a été réclamé pour l électricité sans possibilité de contrôle ni explication convaincante. Pour le principe j apprécierais que ce montant nous soit remboursé.

Generally the villa was very nice and the location was great. I have a few observations:-
* The electricity was cut off on nearly 5 occasions. This is not acceptable for a property of that size and status. There should be some alternative such as generators if this is a common occurrence.
* Some of the reservations were not done correctly. The one to Mesa Restaurant was cancelled and we had to make a last minute change once we arrived at the Restaurant. Also the timing of the wine tasting was sent to me as 4 pm but the reservation with the place was at 5pm. Also the hair dresser was not of the quality that you would pay Euro 85 and then they charged for a sculp treatment that was not requested. And finally they charged a cancellation when it was clear that she could not have handled a second person . Generally disappointing with the choice of hair dresser.
* There should be tissue paper in the villa.

A great family experience (multi-generational party of 9) in the south of France (vicinity of Toulon & Hyeres)! The property had a stunning view with a strong mix of charm and modern amenities. The Collectionist team was responsive and highly attentive to our needs. They helped us organize a dinner with a private chef - this was one of the highlights of our stay.

A house as per our expectations, nice weather. Nothing more or nothing less than what we were looking for

The villa house and ammenities were fully as described in the app. All experiences coordinated by the concierge service were fantastic.

Excellente expérience, entreprise très sérieuse. Rien à redire, je recommande !

Chalet parfait, nous revenons chaque année. Par contre le service ménage pas conforme au contrat et à nos attentes : linges et draps non remplacés en milieu de séjour, horaires non respectés, un jour où personne est intervenu, à améliorer !

This was my first time using the Le Collectionist and I was very impressed. The professionalism and quality of service throughout the entire experience was exceptional. From enquiry to Villa handover, the whole process was smooth, easy, responsive, and clear. It definitely encouraged me to use the service in my next trips. Highly recommended

Amazing villa and amazing service

We've rented houses in France before, but never had an experience like this. First of all, the selection of houses is, of course, fantastic. But what was especially special was the support from the Collectionist during booking and from the Collectionist's Conciërgerie in arranging all the activities and extras during our stay. Even the groceries were already in the cupboards upon arrival! A big shout out to the Conciergerie on site; we've never experienced anything like it! They went above and beyond to organize a wonderful holiday for everyone.

The Villa was spectacular and so accommodating. The service from our pre-arrival concierge as well as our on the ground concierge was superb. Any issue we had was accommodated expeditiously.

Très bel environnement
Arrivée préparée avec soin
Prise en charge individualisée

Very helpful and well organised organisation

C’était fabuleux
Le service, le professionnalisme de l’équipe du collectionnait.
Thibault ma été formidable et a été disponible et a l’écoute de mes demandes.
Très professionnel

The outdoor spaces were set up really nice for us to enjoy the landscape and pool. The home was very comfortable. The staff, specifically Patricia and Enzo were so friendly and helpful throughout our entire stay.

Our conceige Vasilis did a wonderful job responding to all our requests. The Villa Bywater property was exceptional and a beautiful place to stay in Greece.

The house was great and the concierge very helpful.

La maison est toujours aussi magnifique mais la conciergerie Virginie n’est pas au niveau des prestations du Collectionist.
Personne désagréable , plus prompte à la critique qu’à l’accueil . Bouteilles de gaz vides , ce qui nous a valu 2 soirées sans possibilité de barbecue , bien évidemment sans excuses ( alors même que j’avais anticipé les choses puisque c’est récurrent , chaque année au bout de 8 J , bouteille vide !).
Je cherche donc une autre maison pour l’an prochain .

Great care before arrival, great care during our stay and very professional post stay.