Application for insurance went smoothly, email confirmation, let’s see how it goes! Good price much cheaper than previous company, I know cheaper doesn’t mean worse but as long as my car is legal for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I arranged house and contents insurance with Lloyds. Didn’t read the closing info properly, expected a confirmation email. I therefore assumed I had not done it correctly so I did it all again; this t... Mehr ansehen
Unternehmen hat geantwortet
It was a fairly straightforward on-line transaction, although I hate being forced to do on-line things. But you have closed local branches, and lost some of my trade, as I WILL NOT travel 60 mile retu... Mehr ansehen
Was about renew my policy with my previous provider when i saw a Lloyds insurance advert online. Being a little curious i had a look what was on offer. Turned out it was really good insurance, with a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lloyds Bank Insurance
Vom Unternehmen geschrieben
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Kontaktinformationen
Vereinigtes Königreich
- lloydsbank.com/insurance.html
4,7
Hervorragend
8201 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Lloyds Bank Insurance
Hello David,
Thanks for taking the time to leave us a review. We love to see feedback like yours - thanks for letting us know.
Have a great day!
Kennedy,
Lloyds Bank Motor Insurance
Great service from start to finish.
10. Juli 2026
Antwort von Lloyds Bank Insurance
Hi Adrian,
We are delighted to hear that you experienced great service throughout your interaction with us. Thank you for sharing your positive feedback; we truly appreciate it.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
i was dealt with by Andrew who was very…
i was dealt with by Andrew who was very professional and very helpful with my request to have our house and home insurance for this year
3. Juni 2026
Antwort von Lloyds Bank Insurance
Hi,
We're so pleased to hear that our colleague was professional and helpful with your home insurance request. Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Home insurance renewal
The first time I’ve renewed on line and it was very easy.
Also received a discount.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Lloyds Bank Insurance
Hi Pam,
We are pleased to hear that you found it easy to renew your policy online with a discount applied to it.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Lloyds Car Insurance Shambolic Service
Took out car insurance with them last year for the first time. It's due for renewal at the end of the month. Today I had an email from them saying they are going to autorenew for another year. (I am always careful to ensure I tick/untick whatever is needed to avoid autorenewals). So I went to log on, but it didn't accept my email and password. (It's the correct email, and the same emali address that they contacted me on this morning with the "autorenewal" email). I clicked on "forgot password". It said it would send an email but it didn't. I tried again and it said it did not recognise my email, (The same email they have on record and used to contact me today). So after searching for the phone number, and waiting in a queue for 20 mins, a woman at Lloyds Insurance says I need to contact AXA because the policy doesn't begin with a "1". (No mention of this before and no mention of AXA). So I call the new AXA phone number. I'm still waiting for AXA to answer. Phone queue said estimated wait time 20 minutes. It said this for 20 minutes before dropping to 15 minutes for the next 10 minutes. I've now been on hold for a further 10 minutes with it saying estimated wait time of less than 10 minutes....
Edited to add. The second phone number finally answered after 35-40 mins. She said she worked for Lloyds not AXA. She said AXA are just the underwriter (So I'm mystified why the first woman at Lloyds was insistent that she couldn't help, and that I had to speak to AXA. It seems the number she gave me was Lloyds again). Anyway, she was able to cancel the auto-renewal which should never have been there, and she was able to email me a link to reset the password and regain access to the website with my email address. So everything is back to where it should have been; I didn't need to speak with AXA; and I'm free to find a new insurance company for the next year - Hopefully one who aren't as confused about their own identity.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Lloyds Bank Insurance
Hello,
Thanks for taking the time to leave us a review. I'm sorry to hear of the experience you have received when trying to speak with us about your online account. So we can look into this further for you and reach out, I have requested some details from you.
Kennedy,
Lloyds Bank Motor Insurance
Terrible online service
Terrible online service
Doesn’t recognise my driving license from the UK or my details Took my passport, driving license to a local branch….
No better in-store, told can only apply for a savings account on-line!!!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lloyds Bank Insurance
Hi Jagdev,
We are sorry to hear about the difficulties you experienced with our online service and in-branch. We understand your frustration regarding the document recognition and the savings account application process.
If you would like to make a complaint then please give us a call on 0800 072 3572 and an adviser will be able to help.
Kind regards,
Tracy – Lloyds Bank Insurance.
Antwort von Lloyds Bank Insurance
Hi Robert,
Thank you for your positive review, we are pleased to hear you found it quick and easy.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Competitive quote, easy to arrange
Michelle in your mortgage department was very helpful, quotes were competitive, insurance easy to arrange
16. Juli 2026
Antwort von Lloyds Bank Insurance
Hi Sharon,
We're so pleased to hear that our mortgage department provided helpful assistance, that the quotes were competitive, and that arranging insurance was easy for you.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Not had a good experience with my…
Not had a good experience with my account but the online insurance deal was good
23. Juli 2026
Antwort von Lloyds Bank Insurance
Hi Martin,
We're sorry to hear about your account experience. We're glad our online insurance deal was helpful. We value your feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Andrea,
We're really pleased to hear that you found our application process easy to follow and our prices realistic. Thank you for your feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Sharon,
We're so pleased to hear that you found our service helpful and that you felt no pressure during your experience with us. Thank you for sharing your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Arnold who talk me through everything…
Arnold who talk me through everything was great very patient with me and very helpful as it was my first time talking out insurance.
31. Juli 2026
Antwort von Lloyds Bank Insurance
Hi Julie,
We're so pleased to hear that our team member was patient and helpful, especially as it was your first time discussing insurance. Thank you for sharing your positive experience!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Our ceiling collapsed due to a leak
Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for 10 years, I have never claimed and was really worried about the process but it was seamless. Every advisor we spoke to was competent and personable. Within a week, our claim was settled, with repairs booked in and our property sale remaining on track. I really, cannot thank the kindness and professionalism of everyone I spoke to whilst dealing with this claim. What was such a difficult period was made so much easier by their guidance and support. Customer for life! Thank you.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lloyds Bank Insurance
Hi Baxter,
We are truly grateful for your incredibly kind words and for sharing your experience with us. It means a great deal to know that we were able to provide seamless support during such a challenging time, especially with your property sale on the horizon. We are so pleased that our team's professionalism and guidance helped alleviate your worries and kept everything on track. We value your loyalty and are delighted to have you as a customer for life. Thank you for your wonderful feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Jennifer,
We're so pleased to hear that you found our service both efficient and cost-effective. Thank you for sharing your positive experience with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
There price
22. Juli 2026
Antwort von Lloyds Bank Insurance
Hello there
Thanks for taking the time to leave us a review.
We're really pleased to know that you're satisfied with the price!
We hope you have a lovely day.
Katie
Lloyds Bank Motor Insurance
A competitiveHome Gold home insurance
A competitive home insurance, and the easiest experience online, something I usually dread. Thank you
31. Juli 2026
Antwort von Lloyds Bank Insurance
Hi Anthony,
We are so glad to hear that you found our online experience easy and that you are happy with your competitive home insurance. Thank you for your kind words!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Antwort von Lloyds Bank Insurance
Hi Brad,
We're so pleased to hear that your advisor was very thorough and helpful. Thank you for your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy to insure house and one car but not the other
Easy to insure house and one car, but Lloyds would not accept my wife as policyholder on other car despite having 15 yrs NCD and having been policyholder with previous insurer. Lloyds unable to explain why. As a matter of interest she subsequently took out comparable insurance with a competitor at a much lower price.
20. Juli 2026
Antwort von Lloyds Bank Insurance
Hello David
Thanks for taking the time to leave us a review and I'm very sorry that we were unable to provide cover for your wife as a policyholder.
As an insurer, we don’t cover every type of vehicle or every type of driver. This is due to our own risk assessment based on the details provided, as mentioned in our email response. We apologise that we were unable to override that outcome but we're glad to hear that alternative cover has been successfully arranged.
We hope you have a lovely day!
Katie
Lloyds Bank Motor Insurance
Great policy, reasonable price.
Was about renew my policy with my previous provider when i saw a Lloyds insurance advert online. Being a little curious i had a look what was on offer. Turned out it was really good insurance, with a very reasonable quote, plus i could pay with 12 monthly instalments at no extra cost.
17. Juli 2026
Antwort von Lloyds Bank Insurance
Hi Jasmine,
We're so pleased to hear that you found our insurance offering to be really good value, especially with the convenience of monthly installments at no extra cost. Thank you for considering us.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Excellent website.…
Excellent website with easy to follow instructions. I needed to speak to someone about a medical query - contact was easy and a reply very promptly received.
20. Juli 2026
Antwort von Lloyds Bank Insurance
Hello Janice
Thanks for taking the time to leave us a review.
We're really pleased to hear that the website was easy to navigate and you were satisfied with the quick service!
Hope you have a lovely day.
Katie
Lloyds Bank Motor Insurance
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