Dignity Health Bewertungen 

My wife had a follow up apt at the doctors office. She talked with the doctor for 10 minutes, $500 charge. She then had a follow up phone call with the doctor, 5 minutes $500. When asked for an explanation she was told it was because she had not reached her deductible, what’s that have to do with it? Human kindness, how about human ripoff.

I have never been so disappointed with the doctors at dignity, medical group for a patient that has been suffering with symptoms for four years and not having a doctor come up with a treatment plan is the most frustrating thing. I have continuously communicated with all of my doctors and yet I don’t get responses. Nobody goes over my bloodwork, imaging etc. it makes me question are these real doctors. If you want to stay alive and have good health, I highly recommend you choose a different medical group. Sadly, this is just so disappointing. Please hear me.

Well it seems that Dr Kevin Potter, Christmas vacation is more important than a patients well being. for over three month my daughter has jumped through every hoop, test, evaluation, with the understanding that her insurance out pocket is paid for 2023 for a life changing surgery. his staff cant seem to schedule the proceedure it will have to wait untill next year its onlt 7000 dollars you can pay that for months she has changed and adjusted her life for this this the medical industery at its best so i will write these reviews about this dr and his staff with every medical reveiw that is out thur thanks for wasting a person s time and crushing her hopes for a better life pos

I went into the emergency room of Dignity Health and received proper care and upon leaving my wife paid the $125 deductible as stated by my insurance and the reception desk associate there. Later in the year I began receiving bills from Dignity saying I still owed them $125. Their first bill to me showed that I had paid $125 but that I still owed $125. I called my insurance about it and they said that I only had to pay $125 once and no more. When I called Dignity about that and what my insurance rep said they stated that their understanding was that I had to pay the $125 twice and so I still owed them $125. Told them I wasn’t going to pay it since I didn’t owe it, they then asked if I would send them a copy of my explanation of benefits once it arrived. Once I received it I emailed a copy to them expecting that since it confirmed what I was stating all along that that would end the discussion. The following month they bill me again but this time stating that I hadn’t paid anything and still owed them $125. Frustrated I again called them and said I have paid them and then sent them a copy of my credit card statement showing the payment to them on the date of service. Again a month later I received another bill for the same amount. They state that they have no record of my payment even though I sent them proof that it was paid. Frustrated beyond belief in dealing with this for multiple months, I decided to call the emergency room where I was treated to see if they had record of me making the $125 payment on the day of treatment. They responded yes we have the record of your wife making that payment with your credit card, hmm but it seems that we messed up because for some reason it wasn’t credited to your account instead it was credited to another persons bill. They gave me the name of the person and the account number it was credited to and I called their billing department and gave that information to them. Problem solved right? Not with Dignity! Again they bill me for $125. Funny though each one of their bills say this is the final attempt and that they will have to turn it over to a collection company. It’s now December and of course I received another bill. It along with any other thing from Dignity will go in the trash where it belongs.

The staff at Dr. Macht's office is very unprofessional. They wanted to reschedule my husband's surgery when two doctors advised us that it was important he have the surgery right away. Dealing with Dignity's system takes a lot of time and the staff is often unprofessional. When I called to address the problem, the staff could not handle my urgent request and actually hung up on me. Unbelievable.

I'd give Dignity zero stars if I could. Absolutely the WORST heath care organization out there. Their staff has absolutely no idea regarding customer service. Trying to call regarding a bill is an absolute nightmare with these people. After using them for many years we had enough. We have changed health care providers and we've never been happier. Horrible organization

I was seeing Dr. Keet and went to make an appointment and was retired. Had no idea. Then the new doctor taking over his practice was supposed to start in 9/1/23 but now October. They told me would refill my meds until then. Then told I need to see a doctor before can get one of my meds. I saw a Dr. Chondra. That was supposed to be it . Now been cut off from one med for two days. It's one that is dangerous to do so. Dr. Keet would never do this to me. On top of that had an appointment with Urologist yesterday and he was out on emergency surgery. Had the worst night without those meds. Should not have to go thru this. Didn't do anything wrong.

I checked in at 2:00 for my 2:15 appointment, I was not seen until after I approached the receptionist about my appointment, the time was 2:30. At 2:35 I was seen my the nurse for blood vitals, I waited for the doctor until 3:05 and then I had to leave for another commitment. I don’t think that doctor Lundquist even knew I was there. A very unprofessional health care facility.

Wait. There are 7 one-star reviews here. How does that add up to a 2.5 overall score? It’s ONE STAR.

If you have a parent (or anyone) receiving care from a doctor (nurse practitioner or whatever) at Dignity health, get them out of that system ASAP. This is a terrible organization. Like another reviewer said, they give you a doctor to start, then the doctor stops seeing you and an over-worked, over-scheduled nurse, hampered by beurocratic red-tape, governmental interference, and insurance companies all vying for control of the patients medical options—- becomes your primary. The bottom line is, the patient’s mental, physical and emotional well-being is compromised or neglected due to other priorities. I watched my elderly mother slowly die under this organizations “care”. She felt like she was all alone. Her doctor’s office didn't return her phone calls, they didn't resolve mistakes with her prescriptions, they often failed to send prescriptions to her pharmacy, and she could only get an appointment on a scheduled basis. Her doctor/ nurse practitioner did not see sick people unless they happened to be sick on one of their scheduled visits. If she called them when she was sick, she was told to go to the hospital or urgent care. They treated her like she was just old and not important. They judged her for being one of the millions of American’s who lives with chronic pain that she did not cause. She has central neuropathic pain from a stroke. Think of a stabbing, throbbing, toothache-like pain that never really stops, in one leg. Got so they were threatening to ween her off of the low dose of medication that made her life bearable, in favor of self-taught meditation. Come on people. They kept switching her medication to less effective alternatives because they didn't want heat from the government. Very common these days—blame the patient and harden your heart. And although she has serious health problems, they failed to recommend tests, treatments or specialists who would help her. They just kept repeating, “there is no cure for neuropathic pain. You just have to live with it.” She was stressed, frightened, in pain, hardly sleeping, and declining before my eyes. She was literally slipping away from me by inches, I could see it in her face. The horror of endless suffering in the face of medical professionals who had lost their compassion and were just covering their own asses.

But! Prayer works! And thank goodness, we found a doctor who is not part of that system and who has set her up with 3 other specialists, all of which are helping her in new ways. After 4 years, I’m getting my mom back. Under her new doctor’s care, her pain has significantly decreased, she sleeps better and for longer intervals and—-it’s because her stress level is down 90%. She no longer feels alone. Her primary care doctor works her in anytime she’s sick, and he prescribes what she needs and enough to ease her mind. As a result she feels cared about. She looks great and sounds 10 years younger. She no longer stutters or forgets words. She has energy and is there for her family again. I no longer feel her slipping away, but charging back to how she was years ago. It is possible that one day she could be pain free. There are good doctors out there. And they are hooked up with other good doctors. But Dignity health is not the place to look for them; it’s as bad as the VA system. Dignity Health in Ventura county is the definition of a broken healthcare system.

What went wrong this time... Im still having guilt ,anger and shocked after six years how you treated my Dad and me. My Father and best friend should still be here but your lawyers doctors and adminastration all collaborated and nit one of you could come to our rdscue when you left a infecref oiece of metal from my Dadspacemaker in him and acted like you got it all out. He oassed a year and a half or less . Let me get this straight you get a pacemaker to live ten fifteen years longer you have broken my trust in all you do.... Hello Human Kindness????

My brother was admitted through emergency room downtown Bakersfield,in the process of his belongings being transferred from his possession to his wife his wallet and pants were removed when leaving he stopped by security to ask about the complaint submitted there was not one. Dr. Andrew’s in icu dismissed all the family concerns George Cuadras needs a kidney transplant among other health issues all he would say is he can’t justify the requests being made because hospitals have changed but peoples health issues have gotten worse. He did leave on his own because he was so frustrated. I’m so disappointed with dignity hospital this has not been the first time I’ve had to deal with the let downs of the staff and bedside manner

Didn't even want to give a star.my wife had an appointment with the nurologist that was made a year and a half ago.her appointment was coming up and they called and said that the doctor was sick.now she just called and they said that they wouldn't be able to see her until march.what a screwed up company.i would not send my worst enemy there.

I went to Dignity Health 07/25/2022 due to having a sensitivity to light in one eye causing pain and a headache.
My eye was really red!
I went to the ER on Sahara and Decatur, Las Vegas, NV.
I saw a Doctor who ran one test and gave me some motrin (4) and then said, she wants me to go to another hospital.
She chose UMC. I said to her I do not have insurance and going to another hospital will be a waste if they do the same test. I rather not get charged double.
She assured me that UMC has more equipment and she has done all she could do. I left in the same situation I arrived in and that was a hospital.
They later charged $2300 for being than an hour.
I wasn't even given a prescription for anything!
Instead, I was charged $98 for a prescription.
I think they are looking at the 4 Motrins and charging me $98 for 4 motrins.
I can say it over and over and it will never make sense. The way I was treated was unethical and I am now filing a complaint with the Medical Board for negligence and mistreatment.

I went to UMC since the doctor advised me to go.
UMC did the exact same thing. THESE HOSPITALS ARE GARBAGE!
I been in Nevada since 2019 and had 7 appts for a physical and since the doctors what's you to swab yourself and diagnose you without checking, I HAVE NOT HAD A PHYSICAL AND WILL NEVER SWAB MYSELF!
You are better off going to You tube to diagnose yourself.
It being 2022, here I am without insurance and I am treated the exact same way! So this is really a big problem!
The doctors in AMERICA are lazy GREEDY AND CARELESS.
How in the world is the treatment I received worth over $300. To be charged over $2000 says to me they take advantage of the patients, we are not there to be cared for. We are their to keep the doctors who's sitting in this EMPTY HOSPITAL employed so they could pay their bills.

As for the patients NO ONE CARES ABOUT US!

They can careless if we drop tomorrow!
As long as they got our information to have someone to OVER CHARGE for a high school treatment, they are happy!
I can't even call what they did even high school.
Dignity Health treated me like I was nothing!
Pushed me away just so I could go and get the same exact treatment from another hospital who told me they were sending ANTIBIOTIC and instead sent Allergy Eye Drops and it made matters worse.

THIS MIS DIAGNOSIS IS BEING IGNORED!
I called Dignity Health and told them what happened and they said, you can come back through the ER and keep in mind that will accumulate a second bill.

ALL I WANTED WAS HELP FROM A DOCTOR.
I had to wait in the pain I was in even after receiving two bills totaling around $3000 from both hospitals.

Just to have insurance on 08/13/2022 and after seeing an Ophthalmologist, I have an Infection in my eye and it's being treated with Prednisolone Suspense Eye Drops. NOT AIR!
IT WAS NOT AN ALLERGY!
BUT WHO CARES RIGHT?

I am now seeking Legal Advice because I was misdiagnosed from both hospitals and then billed like they helped me. MY INFECTION GOT MUCH WORSE! SINCE THIS HOSPITAL DECIDED TO PUSH ME AWAY!

Hospitals may not have everything!
But the one thing I can count own is that they do have Doctors. What you can't see is an issue but at least try to assist me. I am finding it hard to see hospitals as a place for help after being burned in two EMERGENCY ROOMS on the same day!
As if I wasn't stressed about my eye!
I now stress about my eye and this HUGE BILL THEY BOTH SENT ME! I WOULD HAVE NEVER GONE TO UMC HAD THE DOCTOR NOT TOLD ME, "FOR THE SAKE OF YOUR EYE HEALTH, DO NOT GO HOME, GO TO UMC RIGHT NOW".
So no worries! I will use Youtube next time or simply wait in pain until my Insurance starts and bypass hospitals all together.
WHEN YOU ARE IN NEED OF A HOSPITAL, SEARCH FOR A SPECIALIST INSTEAD.

Seek Legal Advise if this has happened to you as well! I filed a complaint and nothing has happened, I bet they still want $2300 though!

After a 3 month wait for an appointment with a specific doctor, a sixty mile drive to pick up the paperwork for establishing care, we get a call saying the Dr. will be on vacation and the next available appointment is in 3 months. They cancelled us, we did not cancel them. Then instead of seeing that specific doctor, they make an appointment with a nurse, not a doctor. This is bait and switch. Dignity Health affords patients no dignity at all. You’re just a billing opportunity. Be sure to read the Better Business Bureau complaints about this hospital group that has bought up the local medical practices.

I’m updating my review for Dana Jacques, MD. Since my (last/first), review of Dr. Jacques office & her Medical group Mercury Medical reaching out to me via email, Yelp and WebMD. I was very pleased to see that they we’re actually going to work with me and try to resolve the $3300 in lab requests (requested), from Dr. Dana Jacques herself, for 3 pap smears! Well, it was all a big façade! What I’m saying is they purposely reached out to me on social media under Web MD and to my email in a attempt to try to look like they were being responsible and doing their part for them using a lab that charges $1100 per Pap smear for a regular routine women’s yearly OB/GYN check? Now I’m even more upset and feel taken advantage of! So let it be known to every woman out there in the Roseville, Rocklin and or Sacramento and surrounding areas... these doctors and Dr. Dana Jacques and Mercury Medical Practices in particular do not discuss with you and do not care about using overbilling and excessively over charging labs, to order up tests that are hugely inflated and putting women (working women with good insurance that we pay handsomely for each month out our paychecks), like myself in financial hardship situations! Never in my life if I ever paid $1100 for a Pap smear, let alone 3 at $1100 =$3,300 dollars? Again this from when my first Pap smear came back abnormal, the 2nd Pap smear came back better but still slightly abnormal and the 3rd was ordered and it came back normal! Is this a very corrupt system! Are the doctors (and maybe even the staff), are getting kickbacks from the lab and putting the money from Quest Diagnostics in the ordering Doctors pockets? Current situation is that a very nice lady by the name of Sue Bear, Principal Patient Acct. Asst., Otpum 360 reached out to me via email. She quickly passes me off to Mandy Kaur (MGR) at 916-379-2804, Tania Navarrete (Lead) at 916-379-2862! I spoke with both of these ladies and Tania seemed to be concerned and willing to help and then after weeks of not hearing back from any one of the 3 ladies I placed yet another call (3 calls in all) and spoke with Mandy, she was beyond rude and completely disrespectful, telling me that the lab is responsible and that they would be calling me and that they no longer have any kind of responsibility nor will should I be talking to them and I should only be talking to Lab. I’m OK with that only here’s the problem nobody’s ever contacted me, so why would you reach out to me on social media (so that you can look like you reached out to me and that you guys are good guys & not the responsible party to try to resolve the situation when obviously you do not want that)? By the way my insurance paid 80% of these highly inflated and purposefully over charged to patient lab bills, so if you would like to know WHY all of our insurances (whether it’s medical, auto or other...is so incredibly high), it’s because of doctors offices, Dr practices & Labs, all working in cahoots together over billing and overcharging hard-working middle-class and upper middle-class people like us that CAN afford insurance and that’s why we are a INSURANCE POOR SOCIETY!!Who is auditing the charges the doctors offices and labs are charging us? How come the doctor isn’t disclosing to us in our doctors appointments how much our labs are going to be when they’re excessive & ordered by the doctors themselves? Please tell me that you don’t have enough office staff because that’s never been the case in the 50 years I’ve gone to the doctor! There’s ALWAYS plenty of admin and financial people that let you know that you owe money, so how come some of these people can’t come in to Dr. appointment or after appointment to tell us how much our labs are going to be or any other procedure that is recommended by the doctor in excess?? Ladies don’t use Mercy Medical and or Doctor offices (such as Dr. Dana Jacques), that never get back to you when you inquired initially, all those times!