Lordgun Bewertungen 

The item i received had cosmetic damages and potentially could worsen and I sent multiple messages. While I appreciate that you offered a return, I do not appreciate that the item sent had cosmetic damages that could've been avoided from the first place. Sending it back to you means ill have to shoulder shipping fee to send it back.
Aside from that, I appreciate the fast delivery.

great prices and fast shipping! Shipping is quite expensive to the US because of tariffs, but still saving overall on big orders.

The Issue: Ordered Bike Parts, Received Illegal Alcohol

I ordered a set of bicycle handlebars (Order #26.147.161.913) from LordGun. Instead of my handlebars, I received a box containing two bottles of French wine. As a private citizen in Canada, it is illegal for me to import or receive alcohol in the mail this way, and it is legally impossible for me to mail it back to them.

The Customer Service Nightmare

Instead of taking responsibility for a major delivery mishap, LordGun's support team dragged their feet and dodged accountability:

- The "Not Our Problem" Excuse: They sent me a security video proving they packed the handlebars correctly in their facility, essentially claiming that because they did their part, they were off the hook.

-Refusing to File a UPS Claim: The swap clearly happened while the package was in transit with UPS. UPS explicitly told me that because the shipping agreement is between LordGun and the courier, only LordGun can open a claim to track the package's weight transit history. Yet, LordGun initially flat-out refused to file the claim because the box didn’t show obvious signs of a customs inspection.

-No Refund for Custom Fees: I am currently out of pocket for the handlebars, the international shipping, and the hefty UPS brokerage fees I had to pay.

The Bottom Line

It took me threatening a credit card chargeback for them to finally say they would "check" with their courier, with absolutely no guarantee of a refund or replacement. If you are ordering internationally, steer clear of LordGun. If your package is tampered with or stolen in transit, they will leave you high and dry with zero support and illegal goods on your doorstep.

Fast delivery

Horrible experience. Received a damaged bike seat and the company will not refund me. US customers pay a little extra and buy from a company in the US. Their website is a hack and won't let you leave negative reviews so don't believe what you see there.

Efetuei uma encomenda de um TQ Range Extender e do respetivo cabo de ligação V2 no dia 3 de julho, no valor de 536,08 €. No momento da compra, ambos os artigos estavam assinalados como em stock, com envio imediato e entrega prevista em Portugal no prazo de 48 horas.

No entanto, vários dias depois, a encomenda continuava com o estado "Handling", sem qualquer atualização. No dia 8 de julho, contactei o serviço de apoio ao cliente para obter esclarecimentos sobre o atraso, mas foi necessário insistir com diversos emails para obter resposta.

ordered couple of time. cheapest price, fast shipping

My experience went wrong because I had bought a product and I did not receive it (the delivery company left the package visible to passers-by so I did not receive it because they did not leave it at my door). I already explained the problem with my package but I didn't get an answer despite all the information they asked me My experience went wrong because I had bought a product and I did not receive it (the delivery company left the package visible to passers-by so I did not receive it because they did not leave it at my door). I've already explained the problem with my package but I didn't get an answer despite all the information they asked me for. Thanks

Highly recommended! This is a great place to shop for cycling accessories.

Great human service, fast and helpful

Good prices on shimano and conti products, however Canada Post shipping is overpriced, nearly double what other online retailers charge. that said, it's still my preferred shipping method vs brokerage fees and hidden fees of couriers like UPS, FedEx, etc.

Customer service is so bad, its impossible to reach company.

Don’t use UPS anymore. They charge fees for importation & custom fees. I’ll won’t buy anymore if UPS is used for delivery

fast delivery and cheap prices... parfait!

Great prices and my order arrived quicker than I expected.

On the plus side, they were prompt and the order shipped and arrived quickly. Tires were new and no evidence of prior use.
On the negative side, don't order from the US till the tariffs are lifted. The tariff charges negated any cost savings. Sad that. Would absolutely order again if not for that.

I have shopped at Lordgun several times and have had no issues. I received my order in a timely manner and the tracking was provided when the order was shipped. So far I had a pleasant experience and will shop there again.

Since I have discovered lordgun online,I made some purchases and so far lm very satisfied with the quality of the service and with many of good deals . I do really recommend the website for those who want to get a good deal with a good service. I will definitely make more purchases in the future. Thanks again for your services 🙏.

Fastest delivery EVER. Excelent

Order placed May 26 with 2 products that were in stock in 8 days. Order has not shipped, and now June 13. 18 days have passed.

Multiple attempts to contact support, some get an answer of "should ship this week" (for 2 weeks running), some go with no answer.

Products are listed as in stock on website (i.e. if I were to re-order it would ship today); but can't cancel an order in progress.

Lordgun unable to give an ETA on the order.

Totally unacceptable.