eBay.co.uk Bewertungen 464

Ebay continue to allow buyers to make fraudulent claims against sellers
QR codes for online postage are supposed to help prevent Fraud, the customer support team not in UK are very quick to find in the buyers favour and if you appeal via telephone this is the least helpful as all they do is talk at what you should be offering
only wanted to get rid of old stock def not even worth the headache
Ebay has def lost its edge and appeal for me

I Have Been Buying From eBay For 10 Years.
They Have Changed How Long Sellers Have To Reply To You Re Returns Item, But Taking That Into account It Is Still Taking 7-10 Working Days Which Is Too Long.
When You Buy Item The Money Is Taken Out Of Your Account That Day. This Is Also Part PayPal Problem

eBay won’t let me create an account and won’t tell me why

Bought item from 'One of eBay's most reputable sellers' who 'Consistently delivers outstanding customer service'. Item took four months to arrive and was inaccurately described. Seller not keen to refund and took many messages for him to invite me to send the item back to China which of course is a nightmare. Looked at feedback page for the seller which had 68 negative comments this year. All with similar issues. But a lot of sales for Ebay.

Had hardly any problems, always shop on this site. If there is any problems, which, I must admit is extremely rare. Ebay sorts it . Thank you

I bought a pair of boots from a company on E-bay they are pull on over the knee boots. Unfortunately I couldnt even get the boots on as they were too tight. i requested a return which was granted but the return was to China,the cost of sending them back was more or less what i payed for the boots.I phoned E-bay support only to be told there was nothing they could do.i have been buying from E-bay for over 15years but now i will think again before i buy from them.Disappointed.

Wow eBays service is absolutely disgraceful. I have been a trusted seller for many years using ebays services. I recently sold an item to a buyer who claimed they never recieved it however I have proof of sending this item and this buyer has no evidence that they did not receive it yet they decided to believe the buyer with no evidence!!! They took £100 from me without my authorisation. Never am I ever using eBay ever again. I hope everyone wakes up and realises how awful eBay is and there company falls through.

Took my money for listing an item and then didn't let me change the description whit an excuse that I sell too much - I haven't sold anything... what a pathetic company...

Attention to CEO: Rob Hattrell
According to Company House, the Director Manager is Subrata Roy

DO NOT ORDER ANYTHING WITH EBAY: SCUMBAG
THEY SHOULD BE CLOSED DOWN IMMEDIATELY:
This should be brought to the regulators
National of SHAME: Inability to manage a company which your costumers are the backbone of your success
Appalling and disgraceful customer services which 1/ Doesn't reply to emails or Hang up the phone, 2/taking our payments and not sending the items, 3/struggling to get a refund whilst in the meantime and according to Company House the company is not only Dodgy but collapsing, are your taxes money offshore.? Seems like it!
This so-called company should be closed immediately without delay and to be trained to learn how to treat costumers with respect and dignity
Petition to be signed to close them DOWN and inform the goverments bodies & write to your MP

Started selling old items I didn’t wear anymore a few months ago. Earned over £500 for it, but I only see £350 by the time eBay and PayPal take their cut of selling price and postage which I think is a bit much. But, I’m happy enough to have a few extra pounds in my pocket, but would have liked a bit more lol

I am deeply disappointed with the lack of control on the site and the policing of unscrupulous sellers. Ebay seems to side against buyers who are loosing out to crooks. I have lost confidence in Ebay and will not be buying there again in the the near future.

I started selling on eBay in 2004 and was at the time not a bad place to sell or buy for that matter. Sadly over the years it has become expensive to sell and full of fake goods and scammers. There was a time if you were reported for selling copies or fake goods you would be punished for doing so but these days sellers can sell what they want and get away with it. The place is full of fake goods, phone batteries, memory cards and virtually anything to be honest. I recently purchased a phone battery, tablet battery and a memory card all were supposed to be genuine but are copies, the memory cards were very good copies but didn’t work. I reported the sellers but they are still selling the same goods and are clearly business sellers using private accounts. You can report them all you want but eBay won’t do a thing because they don’t want to lose the income these sellers generate for them. It’s just not worth the trouble anymore, most recent transactions have been troublesome. I have now closed all my accounts I held with ebay and will not use the platform again. If I want anything now I will use Amazon as I have Prime and can't really fault the service over the years. Give ebay a wide birth if your buying or selling unless you want problems. If your a scammer buy as much as you want and say you never received it and your quids in and if your a seller, well good luck with that!

I have always had a problem as a Thomas Wooden Railway seller with the obviously fake copyright encroaching product being sold on the platform and the lack of ownership for the problem eBay shows.

Now I find their system sent emails intrusive. I am buying goods and have AGREED with the seller that I will be going for more of his items tonight and will pay him for all items together. Now I am receiving reminder emails for each of the items I bought yesterday from eBay. It is unwelcome spam mail that I should not be receiving. It’s bad enough how often eBay thinks we want to hear from them.

The staff don’t know what’s been bought . The list of items I’ve paid for have disappeared. I’m not happy they did nothing to help!!!

Ebay are as much fraudsters as some buyers. Buyer claimed an item was defective and didnt work nor did it power on. Ebay force me, the seller, to refund and pay postage returns. Item back and works perfectly. I tell Ebay this and they just shrug their shoulders, not our problem. The sooner all small sellers move to Market place and ASn=mazon the sooner Ebay might realise that they are an uwful criminal company. Id give zero if I could. And note how Ebay never replies to any negative comments.

Ebay have now transferred me to their Managed Payments instead of PayPal. I was hoping for an improvement or cost saving as it will now be 'in house', how wrong was I. There is now a 'processing time' for payments and 'payment runs' so you don't get 'your' money straight away. eBay can't tell how long this will be, could be a few days or even longer. So perhaps a cost saving?? Not a chance, now approx 10% goes to eBay for an inferior service. Absolutely appalling and the only reason they aren't bothered is the virtual monopoly they hold. For me,I have had enough after 18 years 1100 transactions and 100% feedback. I am off

Forget it if you have a problem.

No idea what buyer protection means, doesn't seem to stand for anything.

Platform ruined by a few dodgy sellers, that eBay do nothing about, and their own hopeless customer service when it does go wrong.

I read on google that ebay are to discontinue pay pal fees for sellers (2.9% of final selling fee) which is good news, However it is not the good news that you think it is because ebay are increasing their sellers fee from 10% to 12.8% which gives the seller 0.1% profit. Thanks for nothing ebay.
The question to be asked is if ebay are discontinuing pay pal will pay pal cease to be a payment option for buyers.
I for one do not wish to have my bank account details on ebay as their system is easily compromised and I will be closing my ebay account on 27th November.

I have been buying customised posted from an eBay seller known as thebiggerpostershop for some time, I've purchased more than 30 posters.
The problems started a few months ago, I placed an order which they cancelled, they stated that I cancelled the item which I didn't. Then there was the 'Picture of poor quality' and 'Image too small' excuse. I checked out the images I wished to enlarged and they were perfectly fine but for some reason this seller makes excuses or cancels my order.
I've contacted eBay about this and tried to make a complaint but because the seller issues a refund straight away I am unable to make a complaint against him.
eBay sellers are on there to make money yet they seem determined not to sell to me. I have a 100% positive feedback so there is no reason a seller should avoid me.
I contacted eBay and the gentleman I spoke with thought it strange but could only suggest I make a complaint. I tried to do this but the refund had already been issued so it wouldn't let me. I think eBay should do more about such corrupt sellers, I'm left frustrated and angry at this seller and ultimately ebay.

I ordered a can of silicone spray from wecutfoamuk on Ebay. The item clearly advertised a can of silicone spray but in very small writing at the end of the long selling slogan it states a sample of foam is what I had ordered. This is clearly misleading and dishonest and Ebay are supporting such distrustful behaviour. No reply from the supplier after 2 messages to cancel the order. Also sellers from China state they are based in the UK when they are clearly not. Goodbye ebay I will never use e bay again.