I bought many items from Maisonette, very cute styles. One, a t-shirt, was not delivered. I tried calling and writing emails. No response. I have not been issued a credit nor has the item been replac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This store has amazing items especially for kids. Everything I have ordered has arrived in excellent, new condition. I only took off one star (more like half a star) because a product picture did not... Mehr ansehen
The sandals I bought were Jack Rogers and they were beautiful. Got matching pairs for my daughter and granddaughter for their birthdays. My granddaughter's were a size too small and returning them was... Mehr ansehen
Basic customer service. They will follow up on your order status with their vendors but, since they don’t seem to warehouse all of their product, they take zero accountability for fulfilling communica... Mehr ansehen
Unternehmensdetails
- Online-Marktplatz
- auch in
- Babyausstattungsgeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Kinderbekleidungsgeschäft
- Kinderspielzeuggeschäft
Vom Unternehmen geschrieben
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Kontaktinformationen
Vereinigte Staaten
- 1-844-624-7663
- customercare@maisonette.com
- maisonette.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer Care was helpful by responding…
Customer Care was helpful by responding quickly to my issue.
Great customer service.
Efficient… time sensitive-comprehensive…
Efficient… time sensitive-comprehensive followup.
When I couldn’t track my purchase I…
When I couldn’t track my purchase I emailed the company and they got back to me right away with the information. Purchase came in an adorable gift box.
Great clothes for baby girls
Great clothes for baby girls. Always something a little different from USA retailers. Fast delivery and service. A pleasure and ease to use website.
Customer service is extraordinary
Customer service is extraordinary! The store selection of items is abundant and of good quality. The shopping experience is always easy and enjoyable.
Great customer service!
After placing my order with Maisonette I realized that I did not opt for a gift receipt to be included. Customer service was extremely help by emailing a gift receipt, together with a personal message, separate from my order to the recipient.
Your prompt reply and solution to the…
Your prompt reply and solution to the problem was really appreciated despite the deliverer mistake.
The sandals I bought were Jack Rogers…
The sandals I bought were Jack Rogers and they were beautiful. Got matching pairs for my daughter and granddaughter for their birthdays. My granddaughter's were a size too small and returning them was very easy, however there was a charge. I ordered a size bigger and they fit great for the summer. I'm still waiting on the refund of the returned pair ,but understand it takes longer. Overall would recommend this store to others.
I ordered something for my brothers…
I ordered something for my brothers baby and someone else got it at the same time. I requested a cancel and refund. They ignored it and shipped it anyway. then they claimed it was final sale. Don't buy from these scammers
Beautiful items
Beautiful items, great service, timely shipping, always a pleasure to shop with Maisonette.
I had an issue with a discount code and…
I had an issue with a discount code and was promptly refunded
Heavenly Customer Service!
I had an issue on a package and the service I received was A++++++. I highly recommend this company. The product was perfect and well packed. Customer service is simply excellent.
Was surprised how easy customer service…
Was surprised how easy customer service was to reach and how proactive.
Highly recommend
Highly recommend! Customer service was so helpful - responded within a few hours and resolved my issue.
Great options on the site - my daughter has loved everything I’ve purchased.
Maisonette is where it's at!
Great and timely customer service response. Amazing products.
THIS IS WORST EXPERIENCE I HAVE EVER…
THIS IS WORST EXPERIENCE I HAVE EVER HAD , THEY ARE SCAMMERS BEWARE. THEY SOLD ME NEW COLLECTION FULL PRICE DRESSES , AND AFTER CHECK OUT , SEND ME A CONFIRMATION STATING IT WAS FINAL SALE IN SMALL PRINT. NO WHERE IN DESCRIPTION OF MY ITEMS DID IT SAY FINAL SALE , THEY THEN SEND ME A DRESS FROM A DIFFERENT BRAND THEN I PURCHESED , I BOUGHT A TULLEN DRESS THEY SEND ME A DIFFERENT COLLECTION MIMI TUTTI DRESS. CUSTOMER SERVICE IS NOW IGNORING ME ,STATING IT WAS FINAL SALE , WHAT ? WHY ? NEW COLLECTION, FUL PRICE ITEM RECEIVED 1 DAY AGO .. I READ OTHER REVIEWS SOO MANY PEOPLE IN SAME SITUATION. DO NOT BUY FROM THEM
I love this sun hat
I love this sun hat. It is so unique folding up, just fabulous for traveling.
Living in Australia
Although I live in Australia and have not been able to purchase anything from this store I did try to and then realised they don’t ship to Australia. I emailed the company and they replied very promptly and were fantastic with all my questions and I really hope in the future I will be able to do business with them.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








