Metlife Bewertungen 730

This is the absolute worst company! I already had to use them once for a STD claim and was assigned Andrea as my claims rep. Which when the claim was done I was emailed a survey to do on my experience with her so I was honest it was horrible....not knowing I would again need to file a claim for a surgery I just had on both hands and would be assigned the same rep. And due to my past experience with her and I'm sure her seeing her review she has flat out refused to work my claim in any way at all. My doctor's surgeons and everyone in-between have sent in every document she needs to process the claim and she won't do anything with it....I call in and am told a call back will happen within 24 hrs nothing I ask for her supervisor nothing I make sure I also follow up everything via email so it's all documented in writing all the documents the doctors sent etc. it's been almost a month post op now and still nothing.
My HR department wants my feed back on how all this has gone since I'm the first employee to use MetLife and their about to switch to a different company because of how unprofessional all this is.

This in regards to my MetLife Critical Illness Insurance policy obtained through my employer, which I paid for monthly since 2015 (11 years). The policy appeared to be comprehensive, covering a range of critical conditions I had hoped to never face, including open heart surgery. Unfortunately, when I had to go through open heart surgery this past year, MetLife denied my claim because the open heart survey was for an aneurysm and not a narrowing or blockage. My word of caution before you purchase their Critical Illness coverage: understand that they will do everything to politely and bureaucratically deny coverage, so do not assume the policy is comprehensive even if it appears to be. The policy is written so there is a LOT of wiggle room for denials. You may need to engage an attorney from the start to receive your claim, and that will cost you about 40-50% of any payout and a lot of hassle for both you and your medical team at a time when you are dealing with a critical health issue. Consider putting the money into health savings account. (Note: My MetLife hospital indemnity policy worked as described because it paid exactly what it said it would based on number of days in the hospital, quantitative metrics.)

Allora salve a tutti io non ho mai firmato un contratto e mai parlato con un operatore ho semplicemente riempito un modulo per ottenere un piccolissimo prestito per ristrutturazione casa di 2000 euro poi un mese non hanno chiesto nulla stamattina mi vedo un movimento sulla mia carta Revolut di pagamento ma non avendola caricata (fortunatamente) non hanno potuto prelevare...io mi chiedo come hanno fatto a chiedere il pagamento diretto sul mio conto? Non avendo firmato nulla? Meno male che la mia carta mi protegge....ho visto le altre recensioni che spiegano che sono molto restii ad annullare le adesioni...cmq ripeto non ho scelto ma si sono intrufolati...starò più attenta in futuro su internet!

I wish I had seen real consumer reviews instead of PR advertising. They gladly took my money every month with the false promise that it would be an easy process. I don't recommend using this service. They will give you the run-around and eventually deny your claim.

The single worst customer service experience of my entire life. Reps have virtually no product knowledge, unresponsive to requests for basic information about account, bounced back and forth between customer service and tech when I could not create an online account. Don't spend a penny with this company--you will regret it.

Posso con coerenza dire che quello che si dice su questa assicurazione in negativo purtroppo è tutto vero, al momento della stipula e del pagamento che io ho effettuato in 2 trance, perché ammaliato da scontistiche e belle parole, non si è naturalmente riscontrato al momento dell'infortunio.
Vi racconto, polizza stipulata a fine settembre inizio ottobre, per infortuni sul lavoro, premetto che sono artigiano, perciò ne ho bisogno, fatto sta che io a novembre disgraziatamente scivolo da una scala e mi rompo un dente, vado di corsa dal primo dentista chirurgo che mi effettua solo l'estrazione, non stiamo parlando di ricostruzione o di cure dentarie ma di mera chirurgia dovuta ad infortunio. Invio come da prassi denuncia di incidente con fattura allegata e dopo circa 3 gg li ricontatto per avere lumi e sull'invio e sulla procedura in quanto per fortuna sono neofita su questo argomento, neofita, non sprovveduto attenzione attenzione cosa mi sento rispondere che la pratica andrà in KO PERCHE? IL DENTE NON E' UN OSSO E CHE COMUNQUE E' INUTILE ASPETTARE IL CONSULTO DEGLI ISPETTORI, SIGNORI ALLA LARGA DA QUESTI AZZECCA-GARBUGLI: Perché nel mio caso è un dente e se ti rompi un'orecchio o l'occhio neanche quello è un osso comunque l'altra tranche di oltre 100 euro se la posso scordare, mia cara MetLife sei una truffa mi dispiace. A per coerenza e trasparenza Vi allego il num. della polizza giusto per avere una risposta assurda anche su questo generoso sito di opinioni
polizza num. 25RPKN0023 .grazie a tutti

So I would never recommend them. They are very slow in processing. I submitted a claim in September and it’s still in review. I’ve spoken to them several times and I get the same answers they’ve escalated and still know response. It’s getting a little old they ask for additional details I was provided him the same thing. They’ve asked me 5×5 times I’ve uploaded the documents. They are ridiculous. They are slow and to be honest. I don’t think they know who’s doing what when where and how the most unorganized and efficient processing claim company I have ever seen.

I want to cancel my life insurance policy. There process requires I fill out a form and submit it. They indicate one option of submitting the form is by attaching it to an email. This seemed like a good option for me, so I tried it. I called back two days later to ensure they received my form and they told me they had received it, but their forms import process had made the form illegible and they sent me a letter via USPS to inform me of that. (USPS?! for real?) I should receive the letter in 5 business day, which is ridiculous for an electronically submitted form.

So I asked if there was another way to submit the form and the pointed me to an online process where I could attach the form document and receive a status update on the progress. Within one day, the status of my submission went from "received" to "in progress" to "complete" with additional text saying, "Your form was successfully reviewed."

So think I'm good to go, but no. A week later, they take my monthly premium again. So I called again only to find out that, even though my submission showed a status of "complete", that only meant the review was complete and they were USPS mailing me a response saying they couldn't read the submission. Ridiculous!

So I submitted the form as a fax (yes, a fax) and they were able to read the document. Now I have to wait 2 days to call back and confirm they actually processed the cancellation. What a pain!

Absolutely the worst customer service system I have experienced in recent memory. Calls drop constantly, reps struggle to understand English, they fail to follow through on what they're supposed to do. Stay as far away from this garbage as possible.

Mi avete fatto un accredito non autorizzato lunedi mattina 8 dicembre. Io non sono mai stata iscritta con voi. Chi vi ha dato i miei dati come li avete presi. Io vi faccio una denuncia per truffa se non mi riaccreditate.

WARNING WARNING WARNING!!!!!!
DO NOT LET THEM TAKE YOUR MONEY.
They are one of the worst insurance companies when it comes to NCD dental insurance. They make it impossible to file a claim with favorable results. After 8 months I was scheduled for a maintenance periodontal cleaning. It was DENIED for reasons related to a "questionnaire" being incomplete. No one has shown even the slightest interest in resolving this. Altho, they have no problems when it comes to taking your money each month. But dare to file a claim and you'll find they are so poorly handled. In fact, I canceled my policy today. I can't stress enough STAY AWAY FROM METLIFE DENTAL PLANS. And just for anyone interested, I had the Elite 5000 plan. GARBAGE. You've been WARNED!!

Trash and very misleading

After being transferred to multiple departments, being told conflicting information about my policy being in existence and not being in existence, hung up upon because I asked to speak to a manager, just save yourself some time and get a policy with someone else so you never have to call their customer service. It feels deliberately painful to discourage contact. At no point do you get the impression that they want to help you.

I was recently diagnosed with bladder cancer and have already gone through surgery. I’m currently receiving chemotherapy once a week. When I filed a claim, it was denied because the cancer “isn’t in the muscle of the bladder,” which they say means I don’t qualify for benefits.

They’re happy to take your money, but when you’re actually diagnosed with cancer, they decide it’s not “serious enough” to help. Absolutely unbelievable and incredibly disappointing. I would not recommend this insurance to anyone.

I have the MetLife VADIP for veterans. This program is the worst. I need to have a Root Canal Evaluation by my DDS during my first cleaning. I used the MetLife website to find an Endodontist. I spoke to several of the Endodontists, and none of them has a specialist to provide the service. The company that my DDS suggested isn't in the network. So they will only cover 35% of the cost compared to 50% for an in-network provider. So I called MetLife to see if they would make an exception and cover 50% of the cost since there are no MetLife Endodontists within 100 miles, and they wouldn't. Today I got a bill from my DDS for the cleaning, and out of the total cost of $196.27, MetLife only covers $107.00. So I will now have to cover the remainder. MetLife's monthly cost is $28.17. This Veterans Program is a SCAM.

Temo di essere vittima di una truffa.
A luglio ho fatto una richiesta per un mini finanziamento, che non è andata a buon fine. Ricordo che abbinata c'era questa polizza, ma non ho mai sottoscritto la stessa nè goduto del finanziamento.
Mi ritrovo con tre RID sul mio conto che non ho assolutamente autorizzato in nessun modo, e chiamo la mia banca: dopo una ricerca su indicazione dell'impiegato ho trovato nello spam una serie di documenti che non ho MAI nè sottoscritto nè firmato. C'è qualcuno che può aiutarmi? Devo fare una denuncia?

Tendine d'achille rotto , mandato cartella clinica una prima volta , risposta , x loro non c'è stato intervento, mando una seconda volta cartella clinica, e gli evidenzio che a tal pagina ce la dicitura intervento con tanto di nomi dell'equipe medica che hanno effettuato l'intervento, giacenza in ospedale 2 gg . Comunque tenendo corta tutta sta faccenda, risultato, niente risarcimento. Direttamente subito, dopo 8 anni che pagavo la polizza. Truffa.

Went out of work for twelve weeks for knee surgery. The doctor wrote that I would be off for twelve weeks. They wanted me to be off for an extra four due to some issues with healing but Met Life quit paying on the claim at ten weeks and started the paperwork game. As I knew I couldn't go six more weeks without a paycheck I went back to work at 12 weeks. They profited over 4 billion last year and this is why. Starve the person out so you don't have to pay. This company is trash.

ho chiesto di avere il dettaglio del calcolo della liquidazione di un sinistro. chiesto via mail 2 volte, via telefono 3 volte. ho gia ricevuto il denaro ma non riescpo ad avere i calcoli fatti.

Addebito sul conto non autorizzato ho chiesto il rimborso e chiusura contratto altrimenti denuncio