I would like to thank Sharon in particular for her help with our move to a Salary Sacrifice pension scheme. She has been genuinely helpful from the start, and even a couple of months in, continues... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I put in a request to find 4 pensions from previous jobs. The ladies at Mintago are doing a wonderful job, very polite and friendly, so far finding 2 of 4. Definitely would recommend to anyone. Than... Mehr ansehen
I bought a retail voucher which temporarily didn't work. Holly arranged a refund and kept me informed every step of the way!
I've had a lot of different jobs over the years and hadn't been as diligent as I should have been at keeping track of who the pension providers had been. Mintago have been able to find a few of the mi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mintago is the only end-to-end unbiased financial wellbeing solution that makes both businesses and their employees financially healthier.
Kontaktinformationen
London, Vereinigtes Königreich
- enquiries@mintago.com
- mintago.com
4,8
Hervorragend
125 Bewertungen
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very helpful!
Quick timely response in helping me out with a project, exactly what I was looking for. Kate was a massive help.
14. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi James,
Thank you so much for your great review. We are thrilled that you received the help you needed with your project and found Kate's help valuable!
Best,
Mintago Team
Excellent staff benefit
We’re really happy with the service for our staff and organisation so far. Highlights are:
• Ability to have direct calls with CEO to understand proposition
• Live demos really helpful
• Session for staff facilitated by them to help with staff comms
• Templates available to understand calculations and financial viability
• Money saving for staff
• Additional services really helpful through IFA
• Cost effective financial wellbeing benefit
24. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Alicia,
Thank you so much for your great review and for highlighting all features you are finding useful! We are thrilled to know that you are really happy with the service for your organisation.
Best,
Mintago Team
Valuable advice on financial matters from helpful people
Great platform - my favourites are the live webinars and 1:1 financial advice sessions on everything from budgeting to first time buyer mortgages. Helpful customer service too. thanks
20. April 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Bethan,
Thank you so much for your great review. We are happy that you find our platform to have some valuable advice - glad you are enjoying the Masterclasses and taking full advantage of our free financial advisers!
Best,
Mintago Team
Great Partner - highly recommend
The main reasons I recommend Mintago is that they deliver what they promise and they provide great interactive customer service. I have been able to speak with someone promptly when needed and it's been a very smooth partnership. The support they give to ensure engagement is great too!
For me/us it's a fantastic offering with easy implementation!
28. April 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Emily,
Thank you so much for your great review. We are so pleased to hear that you would highly recommend Mintago and that you are happy with our interactive customer service!
Best,
Mintago Team
My interactions with Mintago have always been prompt, friendly and thorough
30. März 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Alex,
Thank you so much for your great review. We are so pleased to hear that you have found your communication with the Mintago team to be a pleasant experience!
Best,
Mintago Team
Fantastic Support
We had fantastic support from our Mintago Payroll Specialist (Sharon) from start to finish. She offered a brilliant customer service approach - super reliable, available and knowledgeable. We felt in safe hands.
27. September 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Claire,
Thank you so much for your review. We are so pleased that you received brilliant support from Sharon!
Best,
Mintago Team
The Mintago onboarding process was very…
The Mintago onboarding process was very easy - all of the staff were helpful, and happy to answer any and all questions we had. The call where Anna and Sharon talked the team through the platform, and explained the benefits was particularly helpful in engaging the team, and then the additional help from Sharon with our pension portal was excellent - she really did go above and beyond to ensure the transition went smoothly.
1. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Mel,
Thank you so much for your brilliant review. We are delighted that you found the Mintago onboarding process simple and felt supported at every stage!
Best,
Mintago Team
The support and guidance received from…
The support and guidance received from Mintago
24. März 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Carole,
Thank you for your 5-star review. We are so happy that you are enjoying your Mintago experience!
Best,
Mintago Team
Support is always fantastic
I've had a really positive experience when dealing with Mintago's payroll specialist (Sharon) who always offers timely support and advice when I have questions or need help using the employer's hub.
14. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Jules,
Thank you very much for your great review! We are so pleased that Sharon has been able to provide you with super support!
Best,
Mintago Team
Great support from Mintago
My experience working with Mintago has been great. They have been there every step of the way to provide support. Sharon Ringer has been MASSIVE help, supporting us through our many questions, and jumping on calls whenever we needed!
9. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Navita,
Thank you so much for your positive review. We are thrilled to hear of your great experience with Mintago and that you felt supported throughout!
Best,
Mintago Team
Brilliantly clear, helpful guidance
Brilliantly clear, helpful guidance from Sharon about making the most of my workplace pension. Thank you!!
5. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Tom,
Thank you very much for your great review. We are so pleased that you are finding your Mintago experience rewarding!
Best,
Mintago Team
Found all my pensions
Found all my pensions, so helpful and quick.
16. November 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Kath,
Thank you very much for your positive review. We are really pleased that you managed to track down your lost pensions with ease using the Mintago Pension Hunter and wish you a financially fulfilled future!
Best,
Mintago Team
Great Service! And caring staff...
Mintago have been very active in pursuing my pensions on my behalf. Excellent customer service and it is great to have my pensions in order.
29. September 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Ashley,
Thank you so much for your review. We are thrilled that you have had a positive experience with the Mintago platform and are finding it easier to manage your pension pots!
Best,
Mintago Team
Great experience
I had a query about a pension provider platform and Sharon was quick to support, showing a huge amount of knowledge, being very patient and supportive. All in all a great customer experience, resulting in first time resolution of the issue!
22. August 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Tamika,
Thank you so much for your great review. We are delighted you are satisfied with our customer experience!
Best,
Mintago Team
After having a horrendous time with…
After having a horrendous time with NEST Pensions, in which I was abruptly cut off, I have spoken with one of the Mintago Representatives, Sharon, and she gave me the most invaluable help. I was guided step by step through the process, given time and explanations to all of my queries and the job was done with minimal fuss and bother. Thank you
11. August 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Sue,
Thank you very much for your 5-star review! We are really happy that you have found our team to support you with a guided step by step process and the job to get done with minimal fuss.
Best,
Mintago Team
They managed to find a pension I didn't know I had!
They managed to find a pension I didn't even know I had... really easy to use and helpful customer service. Highly recommend!
10. August 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Matt,
Thank you so much for your review - we are glad you are happy with our service!
Best,
Mintago Team
Antwort von Mintago
Hi Stuart,
Sorry to hear about your negative review. We'd like to find out more about the issue you are facing. Please don't hesitate to contact us at support@mintago.com - we are always looking for feedback to improve our service. Our customer service team is always available to assist if you have any further queries.
Best,
Mintago Team
---------
23/08 - Dear Stuart, we have tried to contact you both on Trustpilot and via email, but unfortunately with no response.
We want to always make sure that all our users are satisfied with our service. It looks like you have supplied us with several pension hunt requests, and although with very little detail, these seem to be for short periods and at multiple addresses. Our pension hunters weren’t able to retrieve your pensions on a few occasions as it seems the addresses supplied were incorrect. Other companies we were able to track down required a wet signature and despite them being sent to your current address, it seems like these were not signed nor passed onto the provider.
Since then you have stopped responding to our emails, so for now your pension hunts have been placed on hold. Unfortunately, there is no other way for us to get in touch with you.
Should you wish for our team to resume your pension hunt, please don’t hesitate to contact us.
Great to work with
Mintago were very thorough throughout the process. Sharon and Anna were always prompt with responding to queries.
My one bit of constructive feedback would be Mintago could take more of a lead with managing the project.
15. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Elevate,
Thank you so much for the great review, we are very pleased that you had a positive experience with the team and platform. Many thanks for your constructive feedback, we really appreciate this and will use your comments to improve the Mintago service!
Best,
Mintago Team
Great pension hunter service and…
Great pension hunter service and friendly, helpful staff
6. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Kieron,
Thanks so much for the positive review of our team and Pension Hunter tool. We are so glad that you found the technology useful and hope it helped you improve your financial wellbeing!
Best,
Mintago Team
Friendly, understanding and highly professional.
Throughout the process the Mintago Team has been very friendly, understanding and highly professional.
13. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von Mintago
Hi Britt,
Thank you for the lovely review. So glad that you have had a positive experience with Mintago and enjoyed working with the team!
Best,
Mintago Team
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.