Perkbox Bewertungen 2 629

Prompt response and easy resolution.
Helena was lovely and helped me discover that the issue I was experiencing was down to my bank. After a phonecall all was resolved. Helena then followed up later in the week to check that all was ok - a lovely touch and I just wish that customer service from other providers was as good as this!

Amazing customer service, responded to query immediately and resolved our issue. We use them for all of our business' gift cards and will continue to do so. I would recommend using them.

Helena from perk box was friendly polite and responded with pace i managed to solve the issue within 5 minutes and had clear instructions on what i needed to do

I recently had a problem with my account and reached out to Perkbox support, and I just want to say a big thank you to Jemma for being so helpful throughout the whole thing.

She was super kind, patient, and really easy to talk to. What really stood out to me was how on top of everything she was — quick replies, proactive follow-ups, and I never had to chase anything. It honestly made the whole situation feel way less stressful than I expected.

If you’re wondering what Perkbox customer service is like, my experience with Jemma is a great example. It really gave me a positive impression of the company.

Thanks again, Jemma!

Customer support was responsive and helpful. They were able to resolve my issue quite fast.

Having purchased a B&Q Giftcard through Perkbox for a particular item that I was unfortunately unable to use as although sold through the B&Q website, it was shipped by a third party (which I was unaware of until reaching the checkout), Robert went above and beyond to help me receive a refund on the amount paid.
I have used Perkbox for B&Q transactions before without issue and was unaware of this restriction on B&Q’s side, so will be checking on this from now on.
Robert was very helpful and swift with communication and action and I cannot thank him enough.
Overall great customer service.

Very professional ,good communication, quick and easy

Customer really matters to them, to go above and beyond to resolve any issues - they've proved it.

Thank you so much.

The lady I dealt with was really helpful and resolved my issue quickly. Very polite and provided a great service.

Very helpful help desk when trying to sort issues, also some great options for perks. Would love to have this in place in every workplace I've been in :)

They were very helpful and understanding when I made an error. They kept me updated regarding the issue and solved it to my 100% satisfaction!

Quick response, friendly customer service to help resolve my issue and great benefits available!

Helena helped me resolve my request promptly and in friendly manner

I experienced a small issue logging in, Perkbox resolved the issue instantly.

Also a great range of gift cards and money off offers.

I inadvertently purchased a voucher that could not be used on certain goods on a vendors website - the voucher stated this but the website was not at all clear and it could not be processed. The Team at Perkbox were extremely helpful, professional and courteous - I used the chat function and had an email response very quickly. They contacted the vendor and managed to resolve my issue in less than 24 hours - very reassuring to know that level of support is there. Thank you.

Great customer service. I had an issue regarding receipt of. Voucher I’d paid for. The issue was resolved really quickly, they couldn’t have been more helpful

The vouchers I bought from Perkbox didn't work & they quickly explained why that was & I got a full refund from them. Very happy with the outcome.

Many thanks Robert for sorting out a delayed voucher situation on Perkbox.
Delays never normally happen with any rewards when points are spent. On this occasion The White Company's particular vouchers would not print off! After requesting help from Perbox, Robert kindly remedied this and all us now well & good. Many thanks for your help 👍✨️

The support I received was very helpful and they returned my emails very quickly

When we had a £500 Perkbox-bought voucher stripped of its value by a third party, Perkbox dealt with the issue really well. After their internal investigation, without any hassle for us, they gave us a full refund. A really painless process, so thank you Perkbox!