I started a little story book for my newborn granddaughter and before long with the help of a friend and Mixam I had a beautiful, full color, professional quality book. The process was pretty easy, ev... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
There was some confusion when it came to the shipment of my test book. SIMON, your customer service associate was brilliant in confirming not only the precise date but where the book was produced. It... Mehr ansehen
The printing is high quality and stretches all the way to the end of the page. My comic book has a lot of black and the colors turned out very good. The website is convenient and intuitive to navigat... Mehr ansehen
I've placed 8 orders with MIXAM. I am a first time self published author. I found it very easy to find a template, upload my artwork, and place an order. The shipment has always arrived ahead of the e... Mehr ansehen
Unternehmensdetails
- Druck- und Schildergeschäft
- auch in
- B2B-Dienstleistungen
- Digitaldruck-Service
- Druckereibetrieb
- E-Commerce-Dienst
Vom Unternehmen geschrieben
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Vom Unternehmen geschrieben
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Kontaktinformationen
1 N Wacker Dr, Suite 2410, 60606, Chicago, Vereinigte Staaten
- (888) 510 1456
- team@mixam.com
- mixam.com
Get more from your first order
4,4
Hervorragend
6333 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great product...terrible service.
Ok so, the ONE zine I was able to receive from this company as GREAT quality. But, their website is glitchy and my print by demand orders stopped being able to get printed, and I had to refund my Shopify buyers. I could not get a fix for the problem even by calling them. Ok, about calling them...I just keep getting messages that no one is currently available and to use the chat on the website, the impossible website. Also I am not someone who does not know how to use technology. I really love their quality work, but I cannot use them anymore for my print needs. It's too bad.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Mixam Inc.
We’re really sorry to read about your experience, especially as you were so happy with the quality of the zine you received.
Because this review was left organically using initials only, we’re unfortunately unable to identify your account or look into what may have happened with your Print on Demand orders.
Our phone lines can get very busy at times, but if you leave us a voicemail, a member of the team will call you back. Our chat service is also available 24/7, and if our AI assistant isn’t able to resolve your query, your chat will be passed over to one of our team as soon as someone is available.
We’ve requested some more information from you through Trustpilot so that we can identify your account, investigate the issues properly and help get to the bottom of what happened. Please do respond when you can, as we’d really like the opportunity to look into this for you.
My Books Are Beautiful!
My Books Are Beautiful!
Quality Driven.
AI help.
Responsive.
Prompt.
18. September 2026
Excellent quality control
There are several options and layers of design protection to ensure that your product will print well. This gave me confidence that I would be happy with the quality of the end product. The price is extremely reasonable for the quality of product delivered. Shopping speed was acceptable and accurate.
18. September 2026
Good interface for formatting and…
Good interface for formatting and feedback on what's needs corrections. Quality of the books was good.
11. September 2026
Amazing product and customer service.
Amazing product and customer service.
Highly recommend!
18. September 2026
Service was good and printing was good.
Service was good and printing was good, all in all it was great.
11. September 2026
Book came out great
Book came out great. Price was great. Their guidance along the way led to a great result. Failed to meet their expected delivery date but received in time for my needs.
11. September 2026
The print has excellent quality
The print has excellent quality, right as expected.
17. September 2026
Mixam's customer service is horrible
Mixam's customer service is horrible. I placed an order for a 24 page book. I had already reviewed my materials a few times but 3 hours later I noticed 2 errors that needed to be corrected (ugh)! I looked at my order which said in production.
So I called them. They said once it's in production thats it. Of course there is NO way they started the run as it literally was the end of the day. I explained to them that I was not looking to cancel the order, just make 2 quick fixes. After going back and forth they said the best they could do was send an email to production because: they are not in the same building (which is expected) and because its all automated...uh... no.
I told them that was not acceptable. Today I called twice and chatted with a human agent twice and nothing. It's now been 24 hours later, and they do not have any update for me. I have spoken to the same person several times who has not been the friendliest or helpful.
I finally said I just want my money back and they won't even reply back about it. It's not cool and it is unacceptable. It's not like I waited days, it was hours after I ordered. It's not even supposed to ship until October 9.
This is just bad customer service and it can't be tolerated. I have no problem paying for the service but this isn't cheap.
***UPDATE - Mixam's reply to this is very disappointing and indicative of its service. This process went on for a full week because they "couldn't get a hold of production". This is just ridiculous.
They ended up "miraculously" stopping production and I got a full refund. I went to Print Center USA and am MUCH more satisfied. I won't go into detail on them as it will sound like I am shill for them. Needless to say, I do not recommend Mixam.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Mixam Inc.
Hi Jason, We understand that you’re frustrated, particularly as you noticed your errors only a few hours after placing the order.
However, once an order is confirmed, it is submitted for production based on the files and proof that were confirmed and approved at checkout. This is why we ask customers to carefully check their artwork, page order, sizing and proof before confirming an order.
As outlined in the Terms of Use accepted when placing the order:
“Cancellation: The Products we offer are made to order. As such, if you wish to cancel any part of an order before it is shipped, you are liable for any costs or expenses incurred by Mixam for work already performed prior to receipt of your request for cancellation.”
Once an order enters production, the printing process can begin very quickly. The production facility selected for this order is highly automated, so an order showing a later estimated shipping date does not mean that printing has not already started.
Our team is trying to help and has contacted production to establish exactly how far the order has progressed and whether it can still be stopped so that you can make the required changes.
At the same time, we do need to manage expectations and cannot promise that changes or cancellation will be possible until production confirms this. We would rather be clear about that than give you false reassurance and later find that the order has already progressed too far.
We are doing everything we reasonably can to assist, but we also ask that you recognise that the order was confirmed with the original files and proof, and your changes were identified after production had already been authorised.
As soon as we receive confirmation from the production team, we will update you with the available options.
Wedding Magazines
The whole process with ordering my magazines was very easy. Steps were clear and easy to understand. My order came before the estimated time frame and were BETTER than I expected
17. September 2026
Great quality and affordable
Great quality and affordable. And also ThANKH You for printing an extra copy because of a damaged one.
17. September 2026
Overall bad experience and printing.
I was trying to reach out to make sure I would receive my order by a certain date, which was the date it was estimated to be delivered. I had an event that I wanted the order by. I went through the chat feature and spoke to someone four days before the ship date and they said they would put a note. Then on the scheduled ship date I wasn’t getting anything. Went through the chat feature to see if it would be shipping. I asked the person to make sure it would ship today and they said they’d check with production. Then they ended the chat. This happened three times. I tried calling throughout the day four times and couldn’t speak to anyone or get a call back. Finally got someone in chat that told me there was a not that it needed to get to my by the date I needed it and they would do everything they could to get it to me. The customer service I was recieving was awful. I was asking a simple question and couldn’t get an answer. There was no mention of any delays when it only shipped the day before and I chose the three day shipping. I then received my order and the print quality was very poor. I work in printing and my order was to be 80# text and I believe it of 60#. On top of that, my images were fuzzy and not really clear. Which all my images for 300 dpi or vector graphics and shouldn’t have printed that way. I’ve losed Mixam before multiple times and never had an issue. This last experience made me never want to use them again.
17. September 2026
Antwort von Mixam Inc.
Hi, Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed with the communication surrounding your order.
We would, however, like to clarify a couple of points. The production and delivery dates provided when an order is placed are estimated dates rather than guaranteed dates. Your order shipped one day after the original estimated dispatch date and still arrived on the estimated delivery date provided for the order.
We have also reviewed the earlier conversations linked to your order. Some of your initial interactions were with our AI chat assistant rather than a member of our customer service team, which may explain some of the communication you experienced.
More importantly, you have now raised concerns about the print quality, paper weight and image quality of the finished order. We would genuinely like the opportunity to investigate these issues for you.
As explained in the review invitation email linked to this order, if there is a problem with the finished product, we ask that you contact us directly so that our team can review the issue and determine what has happened. At present, it does not appear that you have contacted us about the quality concerns described in your review, so we have not yet had the opportunity to investigate or offer an appropriate resolution.
If you believe the incorrect paper stock was used or that there are print-quality issues with the images, please get in touch with us directly and provide photographs showing the concerns. We can then review these against your order specifications and supplied files.
We absolutely want to help, but we need the opportunity to investigate the reported issues in order to do so. Please contact our team with the relevant photographs and details, and we will be happy to look into this properly for you.
Amazing after looking everywhere
Amazing after looking everywhere. It came out exactly as shown in preview. I uploaded my documents and it came looking amazing a day before scheduled delivery. I have not found the variety and quality they offer for print on demand. Very satisfied
23. September 2026
Bewertung ohne vorherige Einladung
well...
well, i made an order, one order got delayed (lay flat books), the other order (hardcover) is currently "lost in the mail", but Ciel was very helpful. I'm still in limbo over here waiting to see my proofs and hopefully love them so much I order a lot of them. I have a LOT of preorders, so my fingers are crossed.
16. September 2026
Antwort von Mixam Inc.
Hi Kim,Thanks for getting in touch, and we are sorry for any hold-up with the courier.
This is why we can only ever provide estimated delivery dates. Once an order has left us, couriers can unfortunately experience delays or make changes to their delivery schedules that are outside of our control.
We’ve reached out to our team for the remaining books, to look into this for you and get a clearer update on what’s happening. Hopefully we can get everything moving and with you as soon as possible.
It was great finial product
It was great finial product. Lord, it was chore to upload the pages to the layout standards. I was thinking the book was approved. I looked 4 days later, it wasn't. I did not see any emails to check. My baby was born in hardcover. The pricing was good!
8. September 2026
Antwort von Mixam Inc.
Thank you so much for your feedback. We’re really glad to hear you’re happy with the finished book and that your “baby” has finally been born in hardcover.
We’re sorry if there was any confusion while the order was being processed. We did send you an email as we needed to adjust your spine file to ensure everything would print correctly. It may be worth checking your spam or junk folder, as occasionally our emails can find their way there.
Most importantly, we’re delighted you’re pleased with the final result and the pricing. We hope you enjoy seeing your book in print.
Amazing experience on all fronts
Simple online platform, easy to use, powerful options, timely shipping and the quality was flawless. Book came out great.
15. September 2026
The ordering process is great and easy.
The ordering process is great and easy.
The books were here on the day they promissed, and they are exceeding my expectation.
14. September 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.