Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Mehr ansehen
Unternehmen hat geantwortet
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Mehr ansehen
Unternehmen hat geantwortet
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Mehr ansehen
Unternehmen hat geantwortet
I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives s... Mehr ansehen
Unternehmen hat geantwortet
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I recently worked with Samantha from the Morningsave team, and I was extremely impressed with her support. She responded to my issue very quickly and resolved my case much faster than I expected.
Through the process, Samantha was professional, efficient, and clear in her communication. She understood my concern right away and took immediate action to fix the problem, which made everything easy and stress-free for me.
I really appreciate the excellent service I received. Samantha is a great representative of the Morningsave team, and her quick resolution of my case deserves recognition.

Antwort von MorningSave
Jessica provided excellent customer service on one order, enough to restore my confidence in MorningSave.

Antwort von MorningSave
Samantha was quick to respond and took care of my issue in a timely manner. Great customer service.

Antwort von MorningSave
Jessica was so easy to work with and my replacement is on its way! 😁

Antwort von MorningSave
Caitlin consistently demonstrated and exceptional customer service to my recent compliant. I recently received an order where the items were intended to be in various colors; however, due to a shipping error, I received two items of the same color. Caitlin promptly verified the error and addressed my concerns with immediate action.

Antwort von MorningSave
They resolve the problem. MorningSave is very reliable and assumed responsibility for their products.

Antwort von MorningSave
I love Morningsave for the great deals on quality products you can find. It is also a huge comfort to know that any problems I have with an order will be quickly fixed by one of their kind customer service staff like Jessica.

Antwort von MorningSave
I had a Customer Service Representative named Samantha who was just WONDERFUL with helping me solve my issue with precise assistance and no hassle...I APPRECIATE YOU!

Antwort von MorningSave
I ordered an electric ceramic pet feeder from Morning Save a week or so ago. It came promptly and my husband and I attempted to assemble it, but the parts did not fit as instructed. The filter was way too big to go into the plastic case in which it was to go. So I contacted Morning Save. Caitlyn helped me, asking me for a photo of all of the parts, which we sent, and soon I received notice that my money had been refunded. So, thanks to Caitlyn the issue was resolved. I am just sorry that the parts were incorrect.

Antwort von MorningSave
Jennifer was extremely helpful when I emailed about the items I ordered. She responded quickly and assured me that my order had been processed and was on the way. I explained that I had been scammed before, and she kindly reassured me that this was not the case with the company she works for. I truly appreciated her reassurance, professionalism, and the prompt update regarding my order.

Antwort von MorningSave
When I had a complaint about a product that I had purchased, Caitlin, from customer service, took the time to work things out. She made my experience better and came up with a good solution. I highly recommend MorningSave.

Antwort von MorningSave
I would recommend this site. I had a problem and contacted customer support. Samantha was great to deal with. She completely helped me and was quick to reply to my emails and was very efficient. Because of her help replying quickly and resolving my issue fast I would recommend this site to others.

Antwort von MorningSave
Jessica was prompt and very successful at solving my problem. Great customer service!

Antwort von MorningSave
Jessica was very swift with her responses and made my return process smooth and quick!!

Antwort von MorningSave
Caitlin-at morningsave
Was extremely helpful and made my experience seamless!!!
A pleasure to deal with

Antwort von MorningSave
They charge a monthly fee for a one time price for shipping as much as you want ($9.99) for a one time order. I had never ordered anything from their site so I gave it a shot.
This place is a joke.
I ordered 3 things and value was not there and 1 item I never even received.
I have been going back and forth with customer service on trying to either get a refund for what I bought or a replacement -it is not my fault it didn't reach me and it has been the biggest f'ing run around ever.
First, they said contact DHL and see what they say (I didn't ship it, this should really be on the shipper to do w but whatever). I never get a reply from DHL. So, i go back to customer service and then they say "oh it was transferred to USPS for the actual delivery, go check with them". Again, not my job but ffs I did it because what can I do? And of course they have no info for me except what was in the delivery notes (delivered at porch).
At this point I never expect to get my order and I will just task my bank with getting my money back.
Avoid this place. The prices are so good for a reason - it's cheap junk that has higher priced tags on it and their customer service is a joke.

Antwort von MorningSave
Marco from Morning Save reissued an order for my granddaughter! He fixed my problem promptly so the gift would arrive for her trip! I am very grateful . Marco is the best! Thank you….

Antwort von MorningSave
I was impressed with the quick response from Caitlin regarding a question I had about the items I purchased. She kept me updated on my concerns and did not hesitate to assist me.

Antwort von MorningSave
Caitlin was totally awesome with helping me with my order. The response time and the communication was absolutely the best I have received from a company in a very long time! It helps to put faith back into companies who really care about their customers. Kudos, Caitlin!

Antwort von MorningSave
Had a problem with my order. I ordered 2 items which consists of 2 stakes in each box. One of the stakes did not lit and send a message to morning save. Immediately, Jessica replied and send me my partial refund. When I opened the other box, both stakes liy up but when I put it outside, it did not lit. I thought maybe it just needed to charged as it is solar. Send message to Jessica and she replied right away, and send me my refund without sending the items back. Problem solved. Jessica was on top of it. I thought it is going to be hard to send these items back. The service was awesome and done right away. Very satisfied with the service Jessica had provided.
But will not recommend this item. Jessica was awesome.

Antwort von MorningSave
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