Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Mehr ansehen
Unternehmen hat geantwortet
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Mehr ansehen
Unternehmen hat geantwortet
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Mehr ansehen
Unternehmen hat geantwortet
I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives s... Mehr ansehen
Unternehmen hat geantwortet
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Caitlin took care of this current issue and has taken care of of every past issues she’s the best!!!

Antwort von MorningSave
Quick communication no hassles took care of business and understood the situation completely. Caitlin was a very good rep & obviously an asset to good customer service.

Antwort von MorningSave
I was nervous to have my credit card information stored on the MorningSave website (not just them but all businesses on the web),,,,
A simple email to the support request link and a representative "Jessica" was quick to remedy and then reply she had deleted my information
Thank You for the quick response

Antwort von MorningSave
I had a question regarding my membership. Jessica responded to me right away. All my concerns were addressed and I feel reassured going forward.

Antwort von MorningSave
Had an issue with one of the items purchased and Caitlyn was very helpful and timely in rectifying the issue.

Antwort von MorningSave
After many attempts to return products to Morning save, they advised they will not take back open items. Ever if I did return the product which has not been opened. I would have to pay return postage and they would refund my money they wound give me a credit to use at Stores.com

Antwort von MorningSave
Jessica was great, I gave a brief explanation of my problem and she took care of it right away.
5stars for Morning Save and Jessica

Antwort von MorningSave
Considerate of issues that occurred during shipping of cart.

Antwort von MorningSave
My wife saw an item of a TV show and wanted me to order it. When it arrived it was not what she expected it to be. I repackaged it, unused and requested an RMA to return the product. After several emails back and forth with Caitlin, who was very responsive, I was given the RMA to return the unused product. The problem is that instead of a refund back to my Visa card I was told it would be a refund to stores.com cash. After investigating what that was, it looks like they basically gave me an in-store credit not a refund. I would have to use the money to purchase something else from them or another online vendor. Not only do I need to return an unused product and pay shipping costs, but I am forced to buy from them again.
This looks like, feels like and is most likely a scam. I would hope that this company would make it clear that if you buy it, it’s yours. No refund on returns. There is nothing stating your refund will be in the form of an in-store credit. If there is, it is not stated in plain sight when purchasing online. No buyer beware statement.
My only suggestion to the company would be to make it known that if you buy our products that you cannot return them for a refund on the payment vehicle that you bought it with.
I would not recommend doing business with this company and will let others know as well. I am also, considering reporting this to the BBB for unfair business practices.
I forgot to say that they lost my first order and I had to contact them again to find out where it was. The tracking information given could not be found. Plus I am still waiting on a second item I ordered.
After the companies response, you should raed theri return policy as they want you to. You will never get a refund to your purchase, you will only get a credit to stores.com. As I have stated and if you are reading this, Buyer Beware when dealing with this company. They do not deserve the current rating they have here.

Antwort von MorningSave
Samantha , did a wonderful job resolving my order issue. Thank you, Samantha..

Antwort von MorningSave
Caitlin was extremely helpful and responded to my inquiry promptly.

Antwort von MorningSave
The Customer service rep did her best to resolve my issue. SAMANTHA is her name and she took the extra step to confirm my replacement order was packed with professional care.

Antwort von MorningSave
I’ve been purchasing from Morning Save for many years & have always been thrilled with their product selection, quality & prices. I never had an issue that required me to reach out to customer service until the other day. I can now add customer service to things I love about Morning Save. They resolved my issue immediately! Their quick communication & commitment to customer satisfaction made resolution a breeze. I recommend Morning Save to all my friends & family.

Antwort von MorningSave
I had a general question regarding the MorningSave site. Response time estimate was, I THINK, within 1 business day. Jessica got back to me with an answer within 2 hours!!! Easy Peasy - - THANK YOU JESSICA

Antwort von MorningSave
My contact was with Jessica. She stayed in contact with me until my question was answered great customer service.
Art D

Antwort von MorningSave
Jessica made this really easy for me. I was so stressed that I would not be able to either get a new item or at best I wanted to be refunded. She is quick and accommodatiang.

Antwort von MorningSave
I had the pleasure of emailing with Jessica about my problem. She had it fixed within 15 minutes. Pain free and speedy! I will be back to order again from MorningSave.

Antwort von MorningSave
Half of what I purchased came broken and the other half stopped working within a few weeks. I canceled my membership and don’t buy anything anymore. I purchased two cordless toothbrushes, and one totally stopped working after less than 20 uses. It will no longer hold a charge. I purchased two bug zappers, and one stopped working after one month. A pizza oven came in a box that was totally destroyed with parts broken. A wet/dry vacuum stopped working after the first use. It's not worth the savings to deal with these hassles.

Antwort von MorningSave
Can't wait to get my necklace. I got locked out of my account and went through the contact and they responded almost immediately even though it said might take a 24 hours. Caitlyn and Morning Save Rocks!!

Antwort von MorningSave
Jessica was very polite and helpful so Thank her again for everything.

Antwort von MorningSave
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