Morty Bewertungen 

256
•
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I run Tutu Marketing, an advertising agency, and managed paid ads for Morty over the past several months. This review covers my own experience only and shared publicly in hopes someone can h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We definitely recommend Morty! Diego helped us throughout the whole process. He patiently and professionally responded to emails/texts in a timely manner and addressed any concerns we had right awa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to re... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler
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Vom Unternehmen geschrieben

Morty makes homebuying simple and transparent with an online platform of lenders that allows homebuyers to shop, compare, and lock personalized rates all in 15 minutes.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

256 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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2,8

Alle Bewertungen

(256)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Morty.com = lowest bidder/lowest quality

Let me begin by saying that the rates found through Morty.com were the best I could find online. This is the reason I did not give them one star. Morty.com is a business who hires 20 somethings with zero, I mean zero, personal skills. In order to speak to a representative on the phone, one must make an appointment. They only contact clients through email. Communication is very poor. When asking simple questions I was replied to with snarky answers. Unfortunately by the time their true colors showed, I was well into the process of buying a home and turning back was not worth the time and money. If you are the type who appreciates the lowest bidder and does not care about the quality of work, morty.com is for you. If you appreciate your sanity, and like working with a customer service oriented business, Morty is NOT for you. They earn $2000+ per customer they give to loan depot or other similar lenders. They, in my opinion, sign you up, pass you off and cash their check....

2. März 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Hey Anthony, we’re sorry your Morty experience was sub-par. Exceptional customer service is of the utmost importance to us, and we could have done a better job tailoring our communications to your preferred method and hopping on the phone to resolve closing date changes and last-minute lender requests. Regardless, thank you for the opportunity for your business, and we hope you enjoy your new home.

Bewertet mit 5 von 5 Sternen

Advanced Technology and Unbeatable Rates

The rates provided by Morty are some of the best out there. I researched about 15 companies and was very impressed with what Morty came back with. This was the only company that allowed me to check back daily on loan rates without needing to talk to anyone; once I figured out what I wanted, I was able to lock in a rate at the time I wanted. They were able to close my loan quickly and responded when I needed them to. I am very happy I went with Morty!

2. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We would highly recommend Morty for you…

We would highly recommend Morty for you mortgage needs. They helped to get us a great rate and they have excellent customer service! Our reps, Derek and Jack, were knowledgeable, kept us well informed, and guided us through the process. We had a wonderful experience working with them!

13. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing rates and even better service

I’m not sure where to begin but I guess for starters Morty’s was just awesome. Their online portal was super easy to use and the personal communication between the loan officer (Derek) and the closing officer (Keegan) was great. As a first time home buyer I had so many questions and the guys were super helpful in walking me through all the steps. I originally did my pre-approval through Rocket Mortgage and after my offer was accepted I did some shopping for better rates. Morty’s rate was an entire percentage point less than Rocket with all things equal (3.35 with Rocket and 2.35 with Morty’s). The real kicker is when I received my final approval and disclosures the selected lender (since Morty’s is a broker) was Rocket!
Aside from the awesome rate they got me they also helped out with a fee I would have had to pay since I missed my closing date and rate lock due to issues on the seller’s side. The seller was unwilling to pay for the fee but Morty’s cut me a check to make up for the fee from the lender. All in all I closed on my home and the guys at Morty’s were really helpful in making that happen. Thanks Derek and Keegan!

7. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great

I used Morty for our home purchase in 2019 and loved the experience, so I went back and just refinanced. Electronic process is easy, rates are the lowest I could find both times, and Rob is a pleasure to work with. Would definitely recommend Morty!

4. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible experience!

Horrible experience! They caused delays in closing due to which we ended up paying significant fines to the seller. Could not get their reps on the phone and had to mail/ping everyday to ask about their progress. Would never work with them again.

2. Februar 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Sid, we’re so sorry you had a poor experience working with Morty. Our team of Mortgage Experts are available via phone, text and email to provide support to customers throughout the process, from pre-approval to closing. If you’d like to tell us more about what went wrong, please reach out. Your feedback helps us inform policy changes to serve future customers better. Regardless, thank you for the opportunity for your business, and we hope you enjoy your new home.

Bewertet mit 5 von 5 Sternen

Great refinance experience

I had a great experience with Morty for my first home purchase in August 2019 as we were able to close in the promised 21 days. So I contacted Morty again for refinance. The refinance process was started on 18th Nov 2020 and closed on 26th Jan 2021.Derek and Keegan promptly and patiently responded to all of my emails throughout the refinancing journey. I will heartily recommend Morty for your current and future mortgage needs.

1. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Morty not only has a simple and easy to…

Morty not only has a simple and easy to user interface, but it also has a great team behind the system to assist you through the mortgage process. We have done two mortgage applications through Morty and in both cases Robert was very patient and walked us through the different options. He also kept us posted, and took us through the process explaining what each step meant. We've appreciated his insights and guidance and would definitely work with him again

21. Jänner 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great online tools

The online tools for choosing the best mortgage rate vs. points was very helpful! Overall, the process was very fast and successful. There was some last minute stress to get all the required documentation satisfied, but I chalk that up to be such a fast closing.

18. Jänner 2021
Bewertet mit 5 von 5 Sternen

My husband and I had an excellent…

My husband and I had an excellent experience with Morty, specifically Ian Mead and Jack. All of our loan application and the following process was completed online. It was extremely easy. Ian and Jack were quick to respond to any questions we had. They communicated both by phone and through emails. The turn around for their responses were often within the hour but no more than a day. Ian also communicated well with our realtor. We both highly recommend using Morty.

18. Jänner 2021
Bewertet mit 3 von 5 Sternen

Great rate & strong start - stumbled at the end

Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.

13. Jänner 2021
Morty-Logo

Antwort von Morty

Hey Robert,

We're so glad you enjoyed working with us and we regret that sentiment wasn't consistent through closing. We certainly appreciate your willingness to give us another opportunity for your business and will be sure to deliver the 5-star experience you expected and deserved initially.

Our team has doubled and our product has improved significantly since we first worked together and we look forward to demonstrating those advancements when we work together next!

Best,
Rob

Bewertet mit 5 von 5 Sternen

Great customer service, Great Rates.

I am currently on the process of buying my first home, closing tomorrow! The team at Morty were the best from the beginning, quick to respond even during the holidays. I got the best rate amongst everywhere I shopped and would recommend them hands down to anyone. They made the process stress-free and very easy for first time buyers. Thanks a lot!

29. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I requested for a quote for refinancing…

I requested for a quote for refinancing my house. I had to wait 4 days just to see the quotes- still haven't received them. I will not recommend morty.

23. Dezember 2020
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Hey Ramakrishna, we appreciate the opportunity to have won your initial mortgage business. However, our system is not currently set up to automatically generate refinancing options. We are currently focused on purchases at this time, and the nature of our digital product reflects that. Unfortunately, as a result, compiling refinancing options for return customers has a slightly longer turnaround time. We believed we had communicated this to you clearly, but it seems we missed the mark. Thank you for keeping us in mind for your refinance and for your feedback. We’ve certainly taken it into consideration as we continue to expand our offering and prioritize where best to do so.

Bewertet mit 5 von 5 Sternen

I am currently in the process of…

I am currently in the process of purchasing a home and the folks at Morty have been very attentive and helpful making this as pleasant an experience as purchasing a home can be. I would definitely recommend to anyone in the market for a mortgage.

14. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you!

Morty made buying our first house super easy! I had no idea what to expect but Nick helped me every step of the way. So helpful and responsive. Thanks so much!!

5. Dezember 2020

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