Morty Bewertungen 

256
•
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I run Tutu Marketing, an advertising agency, and managed paid ads for Morty over the past several months. This review covers my own experience only and shared publicly in hopes someone can h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We definitely recommend Morty! Diego helped us throughout the whole process. He patiently and professionally responded to emails/texts in a timely manner and addressed any concerns we had right awa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to re... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler
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Vom Unternehmen geschrieben

Morty makes homebuying simple and transparent with an online platform of lenders that allows homebuyers to shop, compare, and lock personalized rates all in 15 minutes.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

256 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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2,8

Alle Bewertungen

(256)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Morty a fantastic experience

This was our first time buying a home and I have to say the staff at Morty are what made it an amazing experience. The rates offered and the ease of using the website to track our progress was second to none.
The support from Jack and Paige put us at ease throughout the whole process and they were always there for us. I honestly will be recommending Morty to all my friends and family. I highly recommend Morty.com

22. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pleasant surprise!

I had not heard of Morty until recently when we decided to buy a home. What a pleasant surprise! First, Morty found us the best interest rate for our loan -- by far and in minutes! Getting a pre-approval letter was quick and easy. There were no surprise fees, and the entire process was pretty painless. I was able to access my account online to check on the status of my loan, from the loan registration, to verification and underwriting, all the way to closing. The best part of using Morty was the constant communication. Any question I had along the way was answered in real time by a member of the team; all professional and pleasant. Excellent customer service. I highly recommend Morty.com.

21. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mortgage process

Was happy to work with Morty team to get my mortgage set up. The guys are true professionals, easy to communicate with and are always there to answer your questions.

16. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Very good overall experience

Very good overall experience. They got me a fantastic rate, they were lender-paid, and they provided much-needed assistance throughout the process of a private sale. If it weren’t for some communication difficulties early on, this would be 5 stars. However, I would certainly use their services again

12. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Was able to go from first contact to…

Was able to go from first contact to loan approval and closing in 30 days. Ian was extremely responsive and answered any questions I had immediately. Very glad I found them to help finance my house and get a great rate.

3. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total failure

Total failure.
Began loan process six weeks out, delivered everything they asked for the day they asked for it. A week from closing I find out that the lender "needs to approve" our closing attorney. No idea what that entails or why it didn't start a month ago, but fine.
Not fine. I'm supposed to be closing today, and they can't even tell me when I MIGHT be able to close. Just blamestorming and buck passing. I usually never deal with brokers/resellers/middlemen if I can help it; I made an exception here to get a good rate, and now I'm paying the price.

31. März 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Hey Sarah, we’re sorry your closing process created undue stress. We diligently communicated with the closing attorney and her paralegal in advance to keep closing on track but at times cannot control third-party delays. We’re grateful for your business nonetheless and wish you all the best in your new home.

Bewertet mit 5 von 5 Sternen

Morty is a fantastic Mortgage Broker Company

The brokers at Morty were fantastic to work with. They helped secure the lowest possible interest rate, and handled entire process seamlessly through closing. I requested increasing my loan amount, and they adjusted it with no problem or delay in closing. All of the loan details were clear, and everything was above board. I give Morty my highest recommendation!

30. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Got a loan with Morty for the purchase…

Got a loan with Morty for the purchase of my home, got an excellent rate and I am a very happy customer. The team did an amazing job from start to end. Even the title company that I did my closing was saying something good about them. Great job guys!!

25. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not reliable and waste of time with Derek Gussaroff

We were shopping for rates as we offered for one home. Morty showed a promising rate and hence we booked a call with Derek Gussaroff.
We were waiting to discuss this with Derek Gussaroff. When he called felt like a non-enthusiastic person. The call was the shortest call with any lender. Took 5 min for 30min call. Answered yes or no for most questions. Felt he was least interested in talking to us. I get we dont have an accepted offer but with someone who has a 790 score and 10% down payment, we can be a good potential customer. We expected some enthusiasm to win us as a customer.

I would never choose Morty for my loan. Probably a waste of my time. One word to describe the experience was unreliable.

12. März 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Hey Rita, we’re sorry our initial communication didn’t meet your expectations. We strive to offer the most efficient and streamlined mortgage experience as possible which is why we designed our fully digital product to reduce the amount of time our customers spend on the phone. We wish we had the opportunity to make this right for you, but we appreciate your interest in Morty and hope your homebuying process went smoothly nonetheless.

Bewertet mit 5 von 5 Sternen

Morty revolutionizes mortgage loans

Morty revolutionizes mortgage loans! I came across Morty on the web and gave it a try, and I am VERY happy with it. The fees and choices are very transparent (more transparent than any of the local lenders I have spoken with), and the service team is highly responsive to emails. My settlement attorney told me that I've got the lowest mortgage interest rate he's seen in years.

12. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I shared my expectations with Paige…

Morty’s rates were the lowest online so, I called and shared my expectations with Paige from Morty during my initial loan consultation. She answered all my questions and assured me the process would go smoothly. Their web portal for uploads was easy to understand and navigate. Paige and Jack were available along the way via txt or call, both followed through on their promise. We had normal issues with my general contractor’s completion timeline and they worked hard to keep my closing on track! Great job!!

11. März 2021
Bewertet mit 5 von 5 Sternen

Great Experience

We recently purchased a new construction house with the help of Morty. I got multiple quotes from various lenders and decided to move forward with Morty because they had the best interest rate and fees. Not only was their rate and fees best in the market, but their customer service was also excellent as well. Due to the construction delays, the appraisal was delayed too, but Ian and Jack ensured my closing happened on time. The appraiser had to revisit the house on the same week as closing. I can't thank Ian and Jack enough for the effort they put in to ensure a smooth closing of my house. The mortgage process was completely transparent and I got a weekly update on milestones. I highly recommend Morty for your mortgage needs.

8. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We had an excellent experience with…

We had an excellent experience with Morty - from the initial contact with the mortgage broker to our closing. Very responsive, knowledgeable and professional. The whole transaction was complete sooner than expected. Initially me and my wife were a little hesitant to opt for a relatively new company, however; morty was incredible.
I found that they are offering the best deal and price and the way to submit documents online was the most simple I had come across. The communication was always there. Special thanks to Teresa Evans and Ian Mead for all the help, they would respond to any queries we had within few hours and or at most the same business day.

6. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I used Morty.com for my recent home purchase

I used Morty.com for my recent mortgage. They had the lowest rates, lowest fees and fastest closing times as I shopped around between a half dozen lenders. I was able to reach someone whenever I needed via text, email or even a phone call. Their initial fee estimate lined up with the actual costs at closing. Very impressive. I would definitely use them again.

5. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience

Everything from Morty went smooth and was easy to get from start to finish. My contacts were always prompt to reply and answered my call every time I needed them. The largest stresser of the whole process was that our closing costs were so low we didn't think we could get the seller to cover their share. There was a last minute hiccup where something was left off the closing documents but one call to Morty and it was taken care of in under an hour. Would definitely use again and will recommend it to anyone buying a home.

4. März 2021
Bewertung ohne vorherige Einladung

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