Morty Bewertungen 

256
•
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I run Tutu Marketing, an advertising agency, and managed paid ads for Morty over the past several months. This review covers my own experience only and shared publicly in hopes someone can h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We definitely recommend Morty! Diego helped us throughout the whole process. He patiently and professionally responded to emails/texts in a timely manner and addressed any concerns we had right awa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to re... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler
  2. auch in
  3. Hypothekengeber

Vom Unternehmen geschrieben

Morty makes homebuying simple and transparent with an online platform of lenders that allows homebuyers to shop, compare, and lock personalized rates all in 15 minutes.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

256 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(256)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My experience with Morty was the best…

My experience with Morty was the best mortgage experience I've had! The customer service from Angela Chen and Noah Cosentino was outstanding and I got an amazing rate with VERY little closing costs, comparatively. They were timely and accurate in answering any and all questions. The process moved fast and the portal was incredibly easy and intuitive from application to final clear to close.

I've already referred a friend over! Thank you for making a paiful process, very simple!

4. November 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Thanks for the awesome review, Tara! We’re working hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home!

Best,
Rob

Bewertet mit 5 von 5 Sternen

Closing on Our First Home

My wife and I do not have any past experience with a buying home, but Morty made it sooooo easy. Not only did we get an amazing rate, but the online portal of submitting documents was super convenient and easy to use. I would recommend using Morty to anyone.

2. November 2021
Bewertet mit 5 von 5 Sternen

Not only did we get a great rate for…

Not only did we get a great rate for our mortgage. Jack Edelman and Philip Estevez went above and beyond in getting everything done on time. They were always available to answer any questions and concerns we had. Customer service was excellent.

1. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Morty matched the best interest rates…

Morty matched the best interest rates and had by far the lowest closing costs. The website had a great UI and made it easy to upload documents and check status. Where Morty falls down is communication. It was hard to, or took a while to, get a hold of the people on my closing team and they let a request for title documents sit for 20 days before I started harassing them for closing documents. We did close on time though so they upheld their end of the bargain in the end

27. Oktober 2021
Morty-Logo

Antwort von Morty

Hi Andrew,

Thank you for using Morty and congratulations on your new home!

At Morty, we strive to offer the most efficient mortgage experience possible and have designed a fully digital product that reduces the amount of time buyers spend bogged down by incessant phone calls or emails. Of course, getting a mortgage and buying a home is unpredictable, so our team of mortgage experts are readily available throughout the process to provide support and make sure you have everything you need to close on time. We could have done a better job of following up with your title company to obtain the necessary documents in advance of closing and we’re sorry our communication didn’t meet your expectations.

We appreciate your feedback as we use it to inform our priorities going forward.

Best,
Rob

Bewertet mit 5 von 5 Sternen

Noah was awesome and quick to respond

Noah was awesome and quick to respond. Pretty smooth process overall

27. Oktober 2021
Morty-Logo

Antwort von Morty

Thank you for your review! We’re happy to hear you had a great experience with our platform and our team. Congratulations on your new home and thanks for choosing Morty!

Best,
Rob

Bewertet mit 5 von 5 Sternen

Great rate, great service.

Angela, Tim, and the Morty team were great. We closed (on new construction on acreage) in about 32 days. They were available by phone or email or if they weren’t, they generally responded quickly to text messages, voicemails, or emails. They provided a very low rate and had very low closing costs. I would definitely plan to use Morty again.

25. Oktober 2021
Morty-Logo

Antwort von Morty

Thanks for the awesome review, Andy! We’re working hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home!

Best,
Rob

Bewertet mit 4 von 5 Sternen

Low rate and comparably low…

Low rate and comparably low convenience. Long wait to contact a person, but everything turned out fine in the end and they were the cheapest I could find.

21. Oktober 2021
Morty-Logo

Antwort von Morty

Hi Jon,

Thank you for using Morty and congratulations on your new home.

At Morty, we strive to offer the most efficient mortgage experience possible and have designed a fully digital product that reduces the amount of time buyers spend bogged down by incessant phone calls or emails. We’re regret any difficulty in contacting our team and that our communication during this process didn’t meet your expectations.

We appreciate your feedback and are constantly improving our communication processes to provide a level of communication that serves a wide range of users.

Best,
Rob

Bewertet mit 5 von 5 Sternen

Jack kept this thing on the rails

Jack kept this thing on the rails, can't say enough good things about him as a closer. I can say confidently that I wouldn't being closing without his ability to keep the lender (and me) vested in the process. Great work, and thank you!

20. Oktober 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Justin, thank you for your review! We’re happy to hear you had a great experience with our team. Congratulations on your new home and thanks for choosing Morty!

Best,
Rob

Bewertet mit 5 von 5 Sternen

I never would have been able to…

I never would have been able to navigate purchasing my home without Morty.
The enter team was super responsive and very helpful. I had previously tried to work directly with the lender, but found that there were unresponsive and not forthcoming. When I went through Morty, I ended up with the same lender, but the Morty team always answered my questions and gave me every bit of information I asked for - including questions about rates and costs. I would absolutely work with the Morty team again.

19. Oktober 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Thanks for the awesome review, Bree! We’re working hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home!

Best,
Rob

Bewertet mit 4 von 5 Sternen

Met my needs well, but may not be for everyone

Morty easily had the best rate of 7 or 8 lenders I investigated. Mostly it went pretty well. However, Morty extensively utilizes electronic communications, which at times left me a bit uncertain about what was happening. For example, twice there were documents that were incorrect that I was asked to sign. When I contacted them, they said they would fix the documents. Instead, they created an addendum and asked me to sign both the incorrect document and the addendum. I found it a bit disconcerting that I had to sign an incorrect document, especially when I had already signed the addendum and no longer could view it to see how it was worded. Both myself and the title company were a bit surprised by how they communicated almost exclusively by email, and phone numbers to the specific persons I needed to talk to were not always available. Morty has several people that play different roles in the loan process, so that who you are working with shifts over time. All-in-all, they took care of business and offered pretty good service, but the process left me a little unsettled at times. They met my needs, but if I didn't have a back up plan or had not been through numerous loan processes in the past, I think I would have been more concerned.

18. Oktober 2021
Bewertet mit 4 von 5 Sternen

My experience with Morty is positive

My experience with Morty is positive. The online process is generally efficient.
Response to questions is usually prompt.

17. Oktober 2021
Morty-Logo

Antwort von Morty

Thank you so much for your kind words, and congratulations on your new home! We appreciate you taking the time to share more about your experience. It was a pleasure working with you and thank you again for choosing Morty!

Best,
Rob

Bewertet mit 5 von 5 Sternen

Smooth Process and Quick Responses

Morty (particularly Angela and Noah) was incredibly helpful throughout the entire process. I found Morty through LendingTree and from getting quotes to final approval, each step of the way went smoothly. As first time home purchasers, we found their quick responses to our emails, texts, and phone calls very helpful to our peace of mind.

14. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well organized process

Well organized process! Closing within 30 days. Would recommend Morty. I got the lowest rate and the process was as smooth as possible.

13. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Terrible communication

Great rate but communication through the whole process was awful and closing ended up being delayed because of it.

12. Oktober 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Hi Claire,

Thank you for considering Morty for your mortgage needs.

We strive to offer the most efficient mortgage experience possible and have designed a fully digital product that reduces the amount of time buyers spend bogged down by incessant phone calls or emails. Of course, buying a home is a complex process and our team of mortgage experts are readily available to assist. Sometimes, the complexities of this process mean there are delays beyond our control, and we work hard to make sure you have everything you need to close on time.

We appreciate your feedback and are constantly improving our processes to provide a level of communication that serves a wide range of users.

Best,
Rob

Bewertet mit 5 von 5 Sternen

A Great Service!

We have been highly satisfied working with Morty and are impressed by their efficiency. Whether it was about getting the lowest cost mortgage option or trying to make sure the closing happens on time, the team at Morty was always on top of the issue to make sure that the customer is taken care of the best way possible. Once the closing was done and we received the keys, we could not be more thankful that we worked with Morty. We highly recommend Morty to any new homebuyers.

11. Oktober 2021
Bewertung ohne vorherige Einladung
Morty-Logo

Antwort von Morty

Thanks for the awesome review, Ramesh! We’re working hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home!

Best,
Rob

Bewertet mit 5 von 5 Sternen

Great rate and Great Service!

I worked with Paige and Jack and had an excellent experience securing a mortgage on a 2nd home. The rate was great (almost unbelievable) and I was very pleased to be connected to a reputable national lender through Morty. Paige contacted me within an hour of my initial application and the process of uploading documents was very easy. I did notice some of the other reviewers noted communication issues; however, I found that communicating through email worked very well. When my attorney’s office had questions for the lender, Jack got involved and solved the issues quickly. When our seller caused a delay in closing, Morty went above and beyond and obtained a rate lock extension for us. When our area had a delay with appraisals, the Morty team was able to cut through the delay and get our appraisal scheduled in a timely fashion. Morty will definitely be my “go to” mortgage broker for this type of transaction in the future and I have no hesitation in recommending them to friends and family!

9. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I liked the Morty tracker

I liked the Morty tracker, the advisers could give a little more instruction to those of us who may not be familiar with uploading documents or exactly which statements and how to get them off your banks online format.

1. Oktober 2021

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr