Morty Bewertungen 

256
•
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I run Tutu Marketing, an advertising agency, and managed paid ads for Morty over the past several months. This review covers my own experience only and shared publicly in hopes someone can h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We definitely recommend Morty! Diego helped us throughout the whole process. He patiently and professionally responded to emails/texts in a timely manner and addressed any concerns we had right awa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Morty showed us great rates. Everything was going well until the last day of the mortgage contingency when suddenly, they need tons of new paperwork from me. I feel that I am consistently having to re... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Vom Unternehmen geschrieben

Morty makes homebuying simple and transparent with an online platform of lenders that allows homebuyers to shop, compare, and lock personalized rates all in 15 minutes.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

256 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(256)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Pleased with my experience with Morty

Smooth and easy process from start to finish. Morty team was very responsive throughout the process. Their online interface was easy to use for uploading documents, tracking status, etc. Their rate was the best compared to several other lenders.

30. September 2021
Bewertet mit 5 von 5 Sternen

Everything was excellent from the start…

Everything was excellent from the start to the end. As a first-time buyer, I was concerned and filled with questions. Derek and his team were willing to answer my queries by phone or email. The process is straightforward and nothing was vague. I had a few unusual things on my end, but the team worked with me to address them quickly and work around them. My lawyer also said that Morty was easy to work with. I highly recommend them. Derek and his team were wonderful to work with.

21. September 2021
Bewertet mit 5 von 5 Sternen

Morty.com deserves 10 STARS!

Derek, Noah, Karen and their team at Morty.com deserve 10 stars!! They were so competent, caring and supportive throughout the whole process of procuring a home loan. They were able to find an incredibly good rate for us, with the lowest closing costs I've seen. They explained everything, anticipated potential problems with the underwriters so that we could meet our contractual closing date, and followed through on every detail. I wish every company was half as good.
I will use them again and give them the highest recommendation!

14. September 2021
Bewertet mit 5 von 5 Sternen

Amazing team

Amazing team. They helped me through several unique situations and helped my wife and I close on an amazing home. The milestones layout really helps you know what needs to be done and when. I couldn't recommend a better team.

13. September 2021
Bewertet mit 5 von 5 Sternen

Morty is a Next Gen Lender!

Morty is definitely modeled for a modern day mortgage experience. I have been on a home search for sometime and no matter how hot or cold the market was, Morty seemed to always pop up on my mortgage lender rate searches. One day, I said I'll give them a try. I was preapproved and used their preapproval letter to make an offer on an ideal home, which was accepted. However, when I went shopping for 3 quotes from lenders to proceed with financing, I received a lower rate from a different lender. About one week into the process of applying and uploading documents into their system, Morty emails me with an updated rate 0.3% lower than that lender. I quickly switched gears and Morty accepted me with open arms. Jack Edelman has been with me every step of the way and made sure that I provided all of the documentation and information needed to ensure I was cleared to close as fast as possible. Even with switching lenders I was cleared to close within 3 weeks of an accepted offer. Where Morty stood out the most for me, was they seem to prefer all correspondence to go through email. However, they do provide their personal phone numbers once you are committed and Morty is ready at a moments notice to communicate with you by the method of your choice. I can not say enough about the positive experience I've had with Morty. They definitely understand what the next generation of homebuyers expect from a lender!!

8. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A great experience

A great experience! I had talked several mortgage companies and the thing that stood out was the no nonsense approach Morty representatives took from the start. I don't like having my time wasted and Morty did not.

8. September 2021
Bewertet mit 3 von 5 Sternen

Good interest rate, but communication lacked

The interest rate was great and the ability to easily upload documents via the online portal was nice. Communication lacked during the transactions and my real estate agent and I often were unsure what the status of the loan was.

7. September 2021
Morty-Logo

Antwort von Morty

Hi Katie,

Thank you for using Morty and congratulations on your new home.

At Morty, we strive to offer the most efficient mortgage experience possible and have designed a fully digital product that reduces the amount of time buyers spend bogged down by incessant phone calls or emails. Of course, getting a mortgage and buying a home is unpredictable, so our team of mortgage experts are readily available throughout the process to provide support and make sure you have everything you need to close on time. Morty’s proprietary Closing Tracker is a central source of truth for loan status and our platform is designed to minimize the need for direct updates but we could have done a better job of tailoring our communication to your preferred method. We’re sorry that we missed the mark in that regard.

We appreciate your feedback and are constantly improving our communication processes to provide a level of communication that serves a wide range of borrowers.

Best,
Rob

Bewertet mit 2 von 5 Sternen

Morty leaves a bit to be desired.

The main point of contact I believe tried to help with issues. The remaining team I never had contact with. Some of the "normal" requirements were ridiculous. I asked multiple times "What I needed to provide to be able to close" and I was told certain items and when the next statement was emailed to me cleared items remained. I also told my contact that I had already paid the appraisal for four weeks and yet it still appeared as a charge at closing.

23. August 2021
Morty-Logo

Antwort von Morty

Hi Brian,

Thank you for using Morty and congratulations on your new home.

When collecting loan application information, we consider all documentation required by lenders and by law, as well as additional materials that are necessary to achieve an efficient, on-time closing. We request all this information upfront and, since every borrower profile is different, we cannot always anticipate all necessary documentation. We could have done a better job of keeping you informed along the way and working with the lender to correct any errors prior to closing. We regret that our communication around this process didn’t meet your expectations.

We appreciate your feedback as we are constantly looking for ways to improve our processes.

Best,
Rob

Bewertet mit 5 von 5 Sternen

Great experience, highly recommend

Morty was awesome. I dread financial paperwork and having to drive to offices and banks and wait in line there just to find out that I forgot to bring some important document or don't have some piece of information. With Morty, I did everything at home via a really well done web interface. I could track progress every day. Morty closed my loan in 3 weeks at a rate that my realtor has never seen in 30 years in the business. Morty made this whole process and paperwork fun. I highly recommend it.

17. August 2021
Bewertet mit 5 von 5 Sternen

Closed in exactly thirty days even with…

Closed in exactly thirty days even with the title company being behind! The team stayed in contact with me by email and phone when requested. They stayed on top of what needed to be done and in contact with the third party teams as needed.

2. August 2021
Bewertet mit 5 von 5 Sternen

Excellent service by Morty and team

Excellent service by Morty and team. Would specifically like to appreciate Phillip, he helped to answer all queries and also to expedite the process of closing.

Definitely would recommend Morty to everyone.

2. August 2021
Bewertet mit 5 von 5 Sternen

SUPER

The gals and guys at Morty were SUPER responsive when I had questions and made getting an awesome rate painless. Thank you Morty!!

28. Juli 2021
Bewertet mit 5 von 5 Sternen

The mortgage process was simpler than…

The mortgage process was simpler than my first time. Everything is laid out as far what you need and how soon. The team, mainly my point of contact was very responsive and helpful. She didn’t make me feel like a dummy for asking a obvious question.

7. Juli 2021

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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