MryLens Bewertungen 

53
TrustScore 2.5 von 5

2,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Avoid this Hong Kong company! Ordered prescription lenses for metal aviator Maui Jim frames to replace scratched prescription lenses. They sent lenses so thick frame will not hold them...thick like a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Order oakley flak 2.0 replacement lenses that do not fit the frames qhen trying to return them they make u accept using your email then tell u your are not authorized to use the account.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a small question after receiving my order and contacted MRY support. They replied quickly and helped me solve the issue. The lenses themselves are great and fit my sunglasses well. Good experien... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The ordering proess was mpe and the website made it easy to find the right lenses for my frame. The lenses arrived in good condition and fit exactly as described. I would definitely consider MRY again... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Sonnenbrillengeschäft
  2. Augenklinik
  3. Brillen-Großhändler
  4. Augenoptiker

Vom Unternehmen geschrieben

What makes our company different from our competitors? That's a tough question, but it's a good one. First of all, we like our clients because they are our partners. Our clients make us better and help us stay better. When we solve clients' problems, we build strong relationships with the people who trust us. We believe that technology alone can not be the advantage that makes you stand out in a crowd, we put our hearts into each lens and we are building every lens on the same belief, every single lens that leaves our hands will be part of your life. We highly value our customers' satisfaction - We love our work, we love our clients.


Kontaktinformationen

2,6

Mangelhaft

TrustScore 2.5 von 5

53 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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2,6

Alle Bewertungen

(53)

53 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I had a small question after receiving…

I had a small question after receiving my order and contacted MRY support. They replied quickly and helped me solve the issue. The lenses themselves are great and fit my sunglasses well. Good experience overall.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Zola,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 5 von 5 Sternen

The ordering proess was mpe and the…

The ordering proess was mpe and the website made it easy to find the right lenses for my frame. The lenses arrived in good condition and fit exactly as described. I would definitely consider MRY again when I need another replacemet pair.

26. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Michael,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 1 von 5 Sternen

Avoid this Hong Kong company

Avoid this Hong Kong company! Ordered prescription lenses for metal aviator Maui Jim frames to replace scratched prescription lenses. They sent lenses so thick frame will not hold them...thick like a magnifying glass! They avoid fixing/replacing and not refunding my money for the correct lenses. Horrible dealing with this inept company!

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Donna,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Order oakley flak 2.0 replacement…

Order oakley flak 2.0 replacement lenses that do not fit the frames qhen trying to return them they make u accept using your email then tell u your are not authorized to use the account.

28. Juli 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Scott,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 5 von 5 Sternen

Wrong Fit

Lines did not fit, but they offered to make it right.

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Eric,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 5 von 5 Sternen

I wasn't sure which lenses would fit

I wasn't sure which lenses would fit, but MRY's support team helped me confirm the right model. The lenses arrived well packed and fit perfectly. Great service and quality.

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Amanda,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 5 von 5 Sternen

I was worried about replacing the…

I was worried about replacing the lenses myself, but it was actually pretty straightforward. The fit was good and they snapped into place without much effort. The lenses look clean and the color is exactly what I wanted.

19. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Leo,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 5 von 5 Sternen

My order arrived sooner than I…

My order arrived sooner than I expected. The lenses were carefully packaged and included everything needed for installation. The quality looks great and they fit my sunglasses without any adjustment. Overall a very smooth expe

18. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Jessica,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 5 von 5 Sternen

My Oakley frames were still in great…

My Oakley frames were still in great condition, but the original lenses needed replacing. I ordered MRY replacement lenses and they fit perfectly. Installation was quick and the lenses look great. Very happy that I could keep my old frames instead of buying a new pair.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Cornelia,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 1 von 5 Sternen

Terrible lens received didn't even fit…

Terrible lens received didn't even fit and no customer service afterwards- Stay Away People, They will blame you after , google the company and you will see issues with fit. I have been fighting a refund for weeks.. so ignore the lies of we never see our customer take a loss

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Greg,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

WHEN PRODUCTION FAILS JUST GASLIGHT THE CUSTOMER!

My experience with Mrylens is that these guys are, at the core of it all, simply dishonest. They will refuse to own their manufacturing errors and instead they will try to gaslight you with all kinds of excuses and nonsense stories, and when you confront them with the photographic evidence of the unsolvable defects they just disappear and go silent... and you will have no recourse because you will likely have paid via the Pay Pal platform they use... and Pay Pal won't get involved in an "item not as described" complaint as prescription lenses are considered "custom manufacture" items.

I can't tell you if the lensing is per the prescription or not, because I can't fit the lenses... and that shouldn't have been a problem because the lenses in question are face mounted (Ray Ban 3183 frame - very common) with just two screws... any ten year old with a screwdriver should have been able to fit these lenses BUT NO ONE CAN because the screw holes are simply in the wrong locations! MRY Optics simply refused to own this mistake, unwilling to remake or refund the item. BEST OPTION IS TO SIMPLY AVOID THEM and LOOK ELSEWHERE.

30. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Ellis,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 5 von 5 Sternen

MRY purchase

I ordered lenses from MRY for my Oakleys. They helped me through the process and provided good customer service throughout the purchase.

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Alex,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 5 von 5 Sternen

Ordered 2 by pairs of prescription…

Ordered 2 by pairs of prescription sunglass lenses for my Oakley’s, tracking promptly provided and packages arrived on time. The transition lenses work great, the sunglass lenses also great quality with the after sales support replacing one lens following contact about a problem. Will definitely order again.

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello David,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 5 von 5 Sternen

I didnt read these reviews until after…

I didnt read these reviews until after I received my order and I'm glad I didn't. I had a great experience with MRY. Just opened my lenses and they fit perfectly, were engraved just as I instructed for an extremely reasonable price, and I got them in 2 weeks. I'm extremely satisfied.

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 1 von 5 Sternen

J’en ai essayé la taille est trop…

J’en ai essayé la taille est trop petite, elle restera dans le tiroir

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Christophe,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Replacement Lenses Did Not Fit as Advertise

I ordered replacement lenses from this company, but unfortunately my experience was disappointing.

The first pair I received had very poor finishing, with uneven edges that made it impossible to fit them into my frame. After contacting customer support, they responded quickly, apologized, and sent me a replacement pair free of charge, which I appreciated.

However, although the second pair had a much better finish, the lenses were still significantly thicker than the original ones and could not be fitted into the frame. I provided several comparison photos showing the difference in thickness, but the replacement still did not meet the required specifications.

I appreciate the customer service team's efforts to resolve the issue, but in the end I was left without usable lenses and had to request a refund.

Based on my experience, I cannot recommend this company for replacement lenses that require precise dimensions and fitting.

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Cinderela,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Tried 2 pairs of lenses, neither fit and they won't issue refund

I tried ordering 2 of their prescription lenses for my oakley sunglasses and neither fit. I sent photos and videos showing how they dont fit in my frames and they refuse to refund me because they "made the lenses correctly and fit their test frame", but they did verify the lenses should match my frame number. Obviously something is wrong because I've tried two pairs and now down $300. I've had the same frames for several years and went through 3 other companies for prescription lenses, funny how theirs all fit and mry's is the only ones that don't.
Worst customer service ive ever experienced from a company that boasts 100% satisfaction on their website.

10. Juni 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Jessica,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 5 von 5 Sternen

Oakley Bisphera Prescription Lense second pair 😊

I recently purchased prescription lenses for my Oakley Bisphera on June 4, 2026, and was impressed when customer service reached out with a great deal on a second pair. I took advantage of the offer and bought another pair, this time with prescription sunglass lenses.

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von MryLens

Hello Vinz,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 1 von 5 Sternen

Scam Company

I ordered metal nose pad replacements for my glasses and received silicone nose pads. After calling numerous times and getting sent to a Chinese answering machine over and over again, I just gave up and figured that I got duped. Recently, I was asked by them to leave a review. So I did and explained that I was basically scammed out of $10 and received the incorrect product with no way of making it right. I noticed that when I submitted the review I was reviewing the silicone nose pads. Then today they had the audacity to call me out, saying I purchased the wrong product. When I provided proof of what I had purchased, clearly stating they were metal nose pad replacements, they have since not emailed back. What a complete joke. Ship me the wrong thing, dont answer requests for refund, then call your customer a liar. SCAM.

1. Juni 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Charles,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Defective lenses

Defective lenses, wrong labelling, refused full refund — avoid

I ordered two sets of replacement lenses for Ray-Ban Justin RB4165 frames and older Wayfarer frames. Both arrived non-conforming:

• Order 1 (prescription, 54mm): left lens had a visible air bubble defect. In addition, the lenses measured 2.8mm thick vs. the 2.0mm of the original Ray-Ban lenses — confirmed by a Brussels optician as impossible to mount in the Justin frame.

• Order 2 (non-prescription, 55mm): delivered with incorrect labelling (marked 54mm), did not fit the frame, and cannot be resold due to the labelling error.

I provided extensive photo evidence (9 pictures including caliper measurements, label shots, and side-by-side comparisons) over multiple exchanges. MRY acknowledged the labelling error as a "staff mistake" but refused a full refund on both orders, citing a pre-shipment installation test. A professional optician in Brussels confirmed the thickness made fitting physically impossible.

After weeks of back-and-forth, their final offer was a 40% partial refund — for products that are defective, mislabelled, and unfit for purpose. I had to source replacement lenses from another provider, which fitted my frame immediately.

Customer service is polite but their resolution process is designed to exhaust you into accepting a partial refund. If anything goes wrong with your order, you will not be made whole.

// Update following the company’s public response //

This response is misleading. Before publishing this review, I had already contacted the support team multiple times and provided both order numbers, nine photographs, caliper measurements, label photos, side-by-side comparisons, and confirmation from a professional optician in Brussels of the poor quality / non suitability of the products

The company had therefore already investigated the matter. After several weeks of exchanges, the proposed resolution remained a partial refund only.

Following publication of this review, I was contacted again and asked to remove it in exchange for another partial-refund proposal. I declined.

My review reflects the full documented sequence of events and remains unchanged.

17. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Matthieu,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

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