MryLens Bewertungen 

53
TrustScore 2.5 von 5

2,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Avoid this Hong Kong company! Ordered prescription lenses for metal aviator Maui Jim frames to replace scratched prescription lenses. They sent lenses so thick frame will not hold them...thick like a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Order oakley flak 2.0 replacement lenses that do not fit the frames qhen trying to return them they make u accept using your email then tell u your are not authorized to use the account.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a small question after receiving my order and contacted MRY support. They replied quickly and helped me solve the issue. The lenses themselves are great and fit my sunglasses well. Good experien... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The ordering proess was mpe and the website made it easy to find the right lenses for my frame. The lenses arrived in good condition and fit exactly as described. I would definitely consider MRY again... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Sonnenbrillengeschäft
  2. Augenklinik
  3. Brillen-Großhändler
  4. Augenoptiker

Vom Unternehmen geschrieben

What makes our company different from our competitors? That's a tough question, but it's a good one. First of all, we like our clients because they are our partners. Our clients make us better and help us stay better. When we solve clients' problems, we build strong relationships with the people who trust us. We believe that technology alone can not be the advantage that makes you stand out in a crowd, we put our hearts into each lens and we are building every lens on the same belief, every single lens that leaves our hands will be part of your life. We highly value our customers' satisfaction - We love our work, we love our clients.


Kontaktinformationen

2,6

Mangelhaft

TrustScore 2.5 von 5

53 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,6

Alle Bewertungen

(53)

53 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I ordered my lenses 20 days ago

I ordered my lenses 20 days ago. Never arrived. The company does not respond to emails. I'm not even sure this is a real company or a scam site. Terrible

29. Mai 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Wilson,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

China Fraud company

China Fraud company. They will sell you things, ask you to review them with fake 5 stars and when the goods arrived faulty, the reviews cannot be altered and they will not take responsibility for the spoilt goods.
They will then use the scammed 5 star review in taobao to loop their cheat scheme endlessly

25. Mai 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello ,

MryLens is a high premium lenses manufacturer, we are building every lenses on the same belief, every single lens that leaves our hands will became part of your life and we guarantee to provide the best service you have ever seen before.

We highly value our customers' satisfaction - We love our work, we love our clients.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

This is a China scam company active in…

This is a China scam company active in amazon and taobao platform. Buyers beware.

24. Mai 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello,

MryLens is a high premium lenses manufacturer, we are building every lenses on the same belief, every single lens that leaves our hands will became part of your life and we guarantee to provide the best service you have ever seen before.

We highly value our customers' satisfaction - We love our work, we love our clients.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Don’t waste your money

I wish I had read the reviews, absolute waste of money.
Ordered replacement Ray-Ban lenses.
They’ve finally arrived, but are too big to fit in the frames.
I’ve order the right size (the arm on the frame provides this detail) but these are way bigger.
I’ve tried to use their live chat, which is just sitting there with no reply.
I’ve now sent an email and will be contacting PayPal as well.

20. Mai 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Andrew,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

This is a horrible company

This is a horrible company. I paid a little over $300 to get prescription replacement lenses for my Oakley sunglasses and when I finally received them over a month and a half later, they were made completely wrong. I contacted customer service and after providing them with my prescription details yet again I was advised to take the lenses to an optometrist to have them verified. The thing is one lens was close to being correct but the other was nearly 3x the thickness of the other lens and they were supposed to be the same. Now they have stopped responding to my emails and refuse to correct the mistake or refund my order. They’re absolute thief’s do NOT purchase anything from this company. By far the worst experience I’ve ever had doing business online hands down

7. Mai 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Daniel,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

These things are junk

These things are junk. My tinted safety glasses for work are better than these and I paid 3 bucks for those. They already had scratches after my first day of wearing them. That was just putting them through a typical workday, nothing extreme happenedThey didn't fall off of a building or anything like that. I've bought replacement lenses from other companies, some that weren't much higher priced than these, and I never had those kinds of issues with them... These things are just cheap chinese cr*p. Spend a few extra dollars.It'll be worth it.

13. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Really wish we could give negative…

Really wish we could give negative stars! Ordered 2 sets of prescription lenses for Oakley and revo sunglasses. The lenses came and I was shocked....the thickest lenses I had ever seen...and I used to have a +3 prescription as a kid on welfare! The revo model i ordered are frameless and I got some top frame thing...Oakley lenses were wrong and would never have worked th the thickness. Same song and dance as everyone else...send pictures, model pictures and the whole bit. Don't buy from these guys! They also scrub bad reviews from their site....but had seen many many bad reviews before.

2. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Shawn,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Misleading. Waste of Money

Ordered replacement Oakley notepads after detailed conversation with the online chat person. The version of notepads were described as thicker so the sunglasses would be lifted higher off the nose. The notepads I received are even *thinner* than the originals. Total waste of money.

30. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Chris,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

False advertisement

False advertisement! They sent a defective lens that they claimed to be their design-- not identical to what is on their website. Refused to refund or replace! Scam! The business bureau should deal with this kind of company, so no one can be scammed!

5. Mai 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Alica,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 4 von 5 Sternen

I had read a great deal of negative reviews but mine were great

I had read a great deal of negative reviews for prescription lens replacements for sports sunglasses only after I'd order a set. However, although they did take at least 3 weeks and came from China not USA, and although they took a very small amount of coaxing into position in my Oakley Racing Jackets - they have the correct progressive prescription, are the reactive/colour that I ordered and are what I'd hoped they would be.
I can agree with what some reviewers mean when they say that the lens is slightly thick and I can also understand why they are not exactly like the original non-prescription lenses... this is not an issue and is not visible to 'onlookers'.
Most importantly, I can see ahead along the trail through the top part of the glasses and can read my handlebar mounted computer with the lower 2/5.
If you are careful with your prescription input, and your lenses come neatly packaged like mine did, I would recommend giving them a try for $90 + UK import and shipping ($99 total). I appreciate that it will feel like a bit of a gamble if you've read the other reviews.
4 stars because of not a 'totally seamlessly perfect fit' and delivery time.

5. Mai 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Robert,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 1 von 5 Sternen

I ordered prescription lenses for my…

I ordered prescription lenses for my oaley flak jacket frames but when they came in they would not fit properly with out distorting the frames. I took them to an glasses lab to make sure it wasn't something I was doing wrong only to find out the curve of the lenses was not cut properly and that's why they won't fit. Company will not refund my purchase and has stopped responding to my emails. Not good business.

27. März 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Pete,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

They sent me lenses for my Oakly…

They sent me lenses for my Oakly sunglasses - but they don't fit. Then they made me go through a song and a dance to photograph the lenses, videotape my installation. They tried to say I ordered the wrong lenses and my frame is a different model of Oakley. I then sent them the original order of my frames and they still deny my claim. I have reported them through paypal.
DO NOT ORDER from them as I'm finding multiple similar claims as mine

MRY denied all my claims and even sent me photographs of the lenses they made before shipping. And they show open gaps between the lens and the frame even before they shipped them!

Sadly. They cannot be trusted to either: Do good work. Or, back up their work. They stole my money, and won't give it back.

28. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Paul,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Dont buy from them

Dont buy from them
Customer support very bad lensses does not fit to my Rudy glasses

Don’t order from them

They answer to me 3 months after i wrote to them

Dont by from them
There is no answers

22. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 5 von 5 Sternen

Rectification

Après une livraison très longue, j ai reçu une autre paire de verre pour mes Oakley. Très professionnelle comme attention .Merci.

After a very long delivery, I received a replacement pair of lenses for my Oakleys. A very professional touch. Thank you.

15. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Syl,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 5 von 5 Sternen

Great shop

I only read the reviews after paying and was tempted. But there was no problem in the world. The package arrived in a week and a half and everything was fine with the product. I will order from here again.

8. April 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello ,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

Bewertet mit 1 von 5 Sternen

I can’t even give them one star but I…

I can’t even give them one star but I did. Delivery took almost a month and they made it sound like it’s coming from United States. It came from China. The lenses don’t even fit for my Oakley Gibston XL. I emailed them and they asked me to send photos of my original lens as well as the ear piece showing the model of the frames. Then they sent repeated requests like if I never sent it. I contacted my credit card company and they gave me a conditional credit for now. I just got another email from the company apologizing for their confusing directions and for not answering the phone calls since they are in another time zone. Hello it’s a Los Angeles number. Do not buy from this horrible company.

15. März 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello John,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

MRY Lens...TRASH...DON'T BUY...WILL NOT HONOR WARRANTY

I bought a pair of replacement prescription lenses for my son's Oakley frames. They did not fit my son's frame well and caused it to "warp" due to lenses not fitting correctly (made in China and shipped from China). So the frame now has one side higher than the other. I asked to use the one-year warranty to correct the issue and sent all the photos and videos needed to show them what the lenses were doing. I even went to an Oakley shop to make sure the lenses were put in properly...still not a good fit. MRY offered a 10% partial refund vs providing a fix to the problem. Then I told them I was going to give them a not so good review and got at 20% discount of a new pair of lenses. So don't listen to the good reviews out there. These lenses are trash from China and they do not back up their one year warranty!!!!

23. Jänner 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Hien,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Significant prescription error and zero accountability

I am writing this to warn others about the poor business practices of this company. I received a pair of lenses that were manufactured incorrectly, making them unusable. I followed every step of their dispute process, including having the lenses verified against the prescription by my optometrist. However, the company still refuses to remanufacture the lenses or issue a full refund. After 30 days of back-and-forth, the issue remains unresolved. Their refusal to stand by their product is a major red flag.

31. Jänner 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Philiip,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 1 von 5 Sternen

Received items

Received items, well packaged, but took a month to receive and lenses only lasted 2 months. Disappointing. They did reply to me warranty claim but only offered discount on new set. Would not recoment

3. März 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Henri,

We feel really sorry about the situation you experienced.

No matter what happens, we will never let our customers take any loss.

Please email us at support@mrylens.com with your order number so that we can investigate the issue immediately.

Thank you!

MryLens Team.

Bewertet mit 5 von 5 Sternen

They are based in China and returning…

Very good customer service

5. Februar 2026
Bewertung ohne vorherige Einladung
MryLens-Logo

Antwort von MryLens

Hello Daniel,

Thank you so much for your purchase and kind review!

We truly hope our items bring you a wonderful using experience. Wish you a nice day and happy life!

Looking forward to serving you again soon.

MryLens Team.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr