Honestly, obsessed with My Fabulosa! The products smell absolutely gorgeous, and the customer service is giving everything it needs to give.Macey was an absolute sweetheart and so helpful. Give that g... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I am very pleased with the service provided by Fabulosa. I mistakenly ordered the wrong item, and they promptly changed it for me and offered reassurance. When I asked for advice on which product to u... Mehr ansehen
Unternehmen hat geantwortet
Always a good experience ordering and receiving my Fabulosa orders. I especially like the air freshener refils and my favourites are Electrify and Fresh Breeze. Excellent price and fast delivery. No... Mehr ansehen
Unternehmen hat geantwortet
Please do NOT !!!! PATRONISE me !!! You were sent THREE emails to the email Address you have already given on your last ARROGANT, CONDESCENDING & PATRONISING last post you issued, You totally IG... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Fabulosa
Vom Unternehmen geschrieben
At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.
For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.
Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.
Kontaktinformationen
Unit 8, Airfield Road, CW5 6LQ, Nantwich, Vereinigtes Königreich
- 01270 449040
- info@myfabulosa.co.uk
- myfabulosa.co.uk
3,7
Akzeptabel
2075 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
ease of which to purchase Fabulosa &…
ease of which to purchase Fabulosa & great value for money as well as lovely fragrance
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Gill,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Delivery was quicker than expected
Delivery was quicker than expected, and always, the product is fantastic!!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Geoffrey,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Love Fabulosa products and the deals…
Love Fabulosa products and the deals they offer. My most recent order arrived promptly and the packaging was in a good condition. I was also supplied with many spray attachments, perhaps too many in a time when we should be more eco friendly, however that is my only grumble
Overall a very good service and product.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Kim,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
15 bottles of my order were lost
15 bottles of my order were lost , I have been chasing for replacement with out any joy
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Mahabat,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding.
Team Fabulosa
First time trying the products and very…
First time trying the products and very pleased. They work well and smell great, I tried three different scents and each are the same quality. Particularly like the way they are packaged with pumps separately to avoid spillage during transit, only suggestion would be to bulk out areas around products a little more as couriers are careless, however mine arrived fine.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey CJ,
Thank you so much for your lovely review! 💖 We’re really pleased to hear you’re enjoying the products and that all three scents have impressed you!
We’re also glad the packaging arrived safely and that you appreciated the pumps being packed separately, it’s something we do to help prevent leaks in transit. Thank you for the helpful feedback about adding a little more protection around the products too. We’ll definitely take that on board!
Thanks again for giving Fabulosa a try and for taking the time to leave such a detailed review. 🥰✨
Thanks,
Team Fabulosa
I love the fabulosa range of cleaning…
I love the fabulosa range of cleaning products and being able to buy online is fantastic, speedy delivery too
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Mrs Marshall,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
I let fabulosa know that some of the…
I let fabulosa know that some of the air fresheners were not working and some of the laundry cleanser had also spilled as box had clearly been dropped . I sent in pictures to prove this and still was not good enough. I was asked a 3rd time to send pictures in and in the end gave up as I lost cause as it’s clearly wasting my time
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hi Denita,
Thank you for taking the time to leave your review. We’re sorry to hear that you were unhappy with your experience and appreciate how frustrating it must have been to have to provide the information more than once.
We do sometimes need additional photographs to help us properly assess damaged or faulty products and determine the appropriate resolution, but we’re sorry that this left you feeling that your time was being wasted.
We’d really like the opportunity to look into what happened and see if there is anything further we can do. Please contact our Customer Services team with your order details and Trustpilot review, and we’ll be happy to investigate this for you.
We apologise again for the frustration caused and thank you for bringing this to our attention.
Thanks,
Team Fabulosa
Really loving the products the smell is…
Really loving the products the smell is so nice . Delivered on time well packaged .
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Sheryll,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Lovely range of fragrances and cleaning…
Lovely range of fragrances and cleaning supplies.
Fantastic offers on many items.
Quick, efficient delivery.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Sarah,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Really upset with service offered
Really upset with service offered. After ordering on line, and hearing nothing I tried to contact Fabulosa, but phone, email and direct on their site, no reply to any.
Contacted Amazon who shipped parcel to enquire where order was.
They advised return to Fabulosa as parcel was damaged.
I continued to try ringing them until eventually I managed to get through.
When I asked why they didn’t contact me with a solution I was told it was my responsibility to contact them.
They confirmed they had received order back from delivery company but then they take no further action.
I was appalled by their dismissive approach to customer care.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hi Annie,
We’re very sorry to hear about your experience and apologise for the frustration caused by the issues with your delivery and the difficulty you had contacting us.
We completely understand your disappointment, particularly after having to make repeated attempts to get an update and resolve the situation yourself. This is not the level of customer service we aim to provide.
Thank you for taking the time to share your feedback. We’ll ensure your comments are passed on to the relevant team so we can review the experience and improve our service.
Kind regards,
The Fabulosa Team
Easy to order and arrived quickly
Easy to order and arrived quickly, given a cleaning set as Xmas present was pleased with results so decided to replace what I used most, very happy with results and will continue to use, the price is amazing.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Mrs Ballie,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
I never received my order
I never received my order, I’m still waiting for a reply back after 5 days. Won’t use again
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hi Emma,
We’re really sorry to hear that you haven’t received your order and have been left waiting for a response. We completely understand how frustrating and disappointing this must be.
If this issue has still not been resolved, please email us at info@myfabulosa.co.uk with your order details, and our customer service team will be happy to look into this further for you.
We apologise for the inconvenience and appreciate you taking the time to share your feedback.
Kind regards,
The Fabulosa Team
Great value for your money and lovely products
Great value for your money and all.products smell great. Would recommend to peoples who like to keep a home clean and smelling beautiful
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Marianne,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
So much product for your money
So much product for your money. It all smelled incredible. I'm so pleased I tried it Fabulosa. Highly recommend.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Nic,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Yes the products smell divine
Yes the products smell divine! But that's about it! As far as cleaning, disinfecting and anti bacterial side of it they don't work! We done a bacteria test after using the antibacterial cleaner and it was 0%! However its a good product to make ya house smell nice 😑
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hi Bonnie,
Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoy the fragrances, although we’re sorry to hear that you were disappointed with the performance of the products.
We take feedback regarding our antibacterial and disinfectant products seriously, as they are tested to the relevant standards for their intended use. We’d be happy to look into your experience further and understand more about the product and testing carried out.
If you’d like us to investigate this, please contact us at info@myfabulosa.co.uk with the product details and any relevant information about the test, and our team will be happy to assist.
Kind regards,
The Fabulosa Team
Great products ive had a lot of stuff…
Great products ive had a lot of stuff from this company and everything has a beautiful fragrance and delivery is quick to
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Karen,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Absolutely gorgeous smell
Absolutely gorgeous smell. The smell lingers forever on my clothes. Used to buy it from my local Home Bargains store, but they don't stock the Winter angel fabric softener boost anymore 😢 so had to buy direct from Fabulosa. It's a bit more expensive but well worth it.
Ps, you don't pour it into the gabric softener compartment, it goes into you washing powder section.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Ethel,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Absolutely love fabulous fabulosa.
Absolutely love fabulous fabulosa.. I clean the downstairs toilet and kitchen floor before I go to bed and to come downstairs to a fresh smelling kitchen makes the day start off fabulous.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Rita,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Love the idea
I really like the idea of Fabulosa and their products smell great, which is why I’ve continued ordering from them. Unfortunately, my experience has been inconsistent. Almost every order, whether placed directly through their website or through a third party, has had some sort of issue, usually leaking bottles or spray mechanisms that do not work properly.
I also found the ordering experience quite different depending on the platform. An order placed directly through the Fabulosa website took around 10 days before it was even processed, while the exact same order through their TikTok Shop arrived within 2 days.
Customer service was another disappointment. I contacted them about the delayed order, but the response came after the parcel had already been delivered, simply to inform me that it had been delivered, which was not particularly helpful.
Overall, Fabulosa has some lovely products and a lot of potential, but the quality control and customer service need improvement. At the moment, the experience feels very hit-and-miss and, if I’m being completely honest, there are better alternatives available that offer more consistent quality and service.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey FC,
Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that you enjoy our products and fragrances, but we’re genuinely sorry that your experiences with delivery, product quality and customer service have been so inconsistent.
We completely understand how frustrating it must be to repeatedly experience issues such as leaking bottles or faulty spray mechanisms, particularly when you’ve continued to order from us. We’re also sorry that the response regarding your delayed order arrived after the parcel had already been delivered and didn’t provide the support you needed at the time.
Your comments regarding the differences between ordering platforms, as well as the areas where you feel we need to improve, are extremely valuable. We’ll make sure this feedback is passed on to the relevant teams for review.
We really appreciate your continued support and are sorry that we haven’t consistently provided the experience you should expect from us.
Kind regards,
The Fabulosa Team
Love these products.
Love these products.
I got the £25 bundle including toilet rolls, cleaning bundle, bin bags and laundry bundle.
Great quality, great price.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Michelle,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
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