Honestly, obsessed with My Fabulosa! The products smell absolutely gorgeous, and the customer service is giving everything it needs to give.Macey was an absolute sweetheart and so helpful. Give that g... Mehr ansehen
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Das sagen Bewerter
I am very pleased with the service provided by Fabulosa. I mistakenly ordered the wrong item, and they promptly changed it for me and offered reassurance. When I asked for advice on which product to u... Mehr ansehen
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Always a good experience ordering and receiving my Fabulosa orders. I especially like the air freshener refils and my favourites are Electrify and Fresh Breeze. Excellent price and fast delivery. No... Mehr ansehen
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Please do NOT !!!! PATRONISE me !!! You were sent THREE emails to the email Address you have already given on your last ARROGANT, CONDESCENDING & PATRONISING last post you issued, You totally IG... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Fabulosa
Vom Unternehmen geschrieben
At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.
For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.
Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.
Kontaktinformationen
Unit 8, Airfield Road, CW5 6LQ, Nantwich, Vereinigtes Königreich
- 01270 449040
- info@myfabulosa.co.uk
- myfabulosa.co.uk
3,7
Akzeptabel
2075 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Not arrived and no response
Paid for next day delivery and order has still not arrived 4 days later. No updates on shipping and no response from emails, website log and no response from phone. Have now had to spend more money to get other cleaning products leaving me even more out of pocket
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hi Chrissy,
We’re very sorry to hear about the delay with your order and that you’ve been unable to get an update from us. We completely understand how frustrating this must be, especially after paying for next-day delivery and having to purchase alternative cleaning products in the meantime.
We sincerely apologise for the inconvenience and the lack of communication you experienced. This is not the level of service we aim to provide.
If this issue has still not been resolved, please email us at info@myfabulosa.co.uk with your order details, and our customer service team will be happy to look into this further.
Kind regards,
The Fabulosa Team
Horrendous delivery
Horrendous delivery, ordered 12 days before a holiday, expecting delivery within a couple of days, as most modern companies do, nowadays. It was delivered 2 days into our 14 day holiday according to email, let’s see if it’s still on our doorstep when we get home.
I appreciate after chasing delivery, I found they quote 5 to 10 days, but in this modern Amazon era, we expect better. The icing on the cake, delivery confirmation states “delivered by Amazon”!
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hi David,
We’re sorry to hear that your order took longer than expected to arrive, particularly as you were due to go away on holiday.
We understand your frustration, and while our standard delivery timeframe is 5–10 working days, we appreciate that waiting this long can be disappointing. We’re also sorry that the delivery timing caused you additional concern while you were away.
Thank you for taking the time to share your feedback. We’ll pass your comments on to the relevant team.
Kind regards,
The Fabulosa Team
I decided to take advantage of a recent…
I decided to take advantage of a recent bulk buy offer - unfortunately not all items have been delivered. Disappointing service
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Jenni,
We’re sorry to hear that you haven’t received all of the items from your order and understand how disappointing this must be, especially when placing a bulk order.
If this issue has not yet been resolved, please email us at info@myfabulosa.co.uk with your order details, and our customer service team will be happy to look into this further.
We apologise for the inconvenience caused and appreciate you taking the time to share your feedback.
Kind regards,
The Fabulosa Team
Fab products for unbeatable prices
Fab products for unbeatable prices! Delivery was slow, but it was worth the wait!
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Lina,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Zero response from Customer Service
Zero response from Customer Service. My order 823888 was never received because the carrier emailed me to say the items had leaked . I’ve emailed Info@myfabulosa twice to get a replacement. They just don’t bother to reply . Won’t order from them again and advise everyone else to avoid them . Dissatisfied and disappointed.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Theresa,
We’re really sorry to hear about your experience and apologise that you did not receive your order and were left waiting for a response from our Customer Service team.
We completely understand how frustrating and disappointing this must have been, particularly after the carrier confirmed that the items had leaked in transit.
If this issue has still not been resolved, please email us at info@myfabulosa.co.uk with your order number, and our team will be happy to look into this further.
We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your feedback.
Kind regards,
The Fabulosa Team
Poor customer service!
Ordered a bundle of caramel dates scent, got sent the wrong bindle, tried to speak with a real person and just kept getting an automated response. So I just re ordered another caramel dates bundle and exactly the same thing happened again. Got sent the wrong bundle. Again couldn't speak to a real person, so I messaged on Instagram and emailed and to my shock was told they couldn't deal with the complaint as it was on another platform. I didn't get to speak to anyone and then had to take time and effort to go to the post office and return the items myself. Extremely bad customer service and poorly run business!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Claire,
We’re very sorry to hear about your experience and apologise for the frustration caused by receiving the incorrect bundles.
From the details provided, it appears that these orders were placed through TikTok, so unfortunately our customer service team may have limited access to the order information needed to investigate them directly.
We’re sorry for the inconvenience this has caused and appreciate you taking the time to share your feedback. If you still require assistance, please contact the platform through which the order was placed so they can access the relevant order details and help resolve this for you.
Kind regards,
The Fabulosa Team
Antwort von Fabulosa
Hey Elizabeth,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards
Team Fabulosa
Long delivery time
Long delivery time, some products hardly have any scent and a couple smell like cheap disinfectant.
Overall quite disappointing.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Jasmine,
We’re sorry to hear that you were disappointed with your order. We apologise for the longer delivery time and that some of the fragrances weren’t to your expectations.
We understand that scent is very personal, and we’re sorry that some of the products didn’t have the fragrance you were hoping for.
Thank you for taking the time to share your feedback. We’ll pass your comments on to the relevant team.
Kind regards,
The Fabulosa Team
Takes too long to be delivered
Takes too long to be delivered, waited 2 weeks for mine…again
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Elizabeth,
We’re really sorry to hear that your order took two weeks to arrive, especially as you’ve experienced a similar delay before.
We completely understand how frustrating it is to be left waiting for your order, and this isn’t the level of service we aim to provide. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your comments on to the relevant team.
Apologies again for the inconvenience caused.
Thanks,
Team Fabulosa
Great value
Great value. Lovely stuff. The smell is unreal
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey L Brittan,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
I never received my order waited for…
I never received my order waited for days before emails where answered so now awaiting a full refund
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hi Sue,
We’re sorry to hear that you didn’t receive your order and apologise for the delay in responding to your emails.
We understand how frustrating this must have been and appreciate you taking the time to share your feedback.
If this issue has not yet been resolved, please email us at info@myfabulosa.co.uk with your order details, and our customer service team will be happy to look into this further.
Kind regards,
The Fabulosa Team
I have made my 2nd purchase from…
I have made my 2nd purchase from Fabulosa. The last purchase is yet to be delivered. While I was making the 2nd purchase I registered for email notifications regarding products and offers etc. A text messages came through on my phone but since I was on the Fabulosa website intending to make a purchase I ignored the phone (thinking it was someone else sending a text) and continued with my shopping. I made a purchase worth around £27.00 (it was on Thursday, July 9th). When I checked my phone after making payment I discovered it was a text from Fabulosa giving me 10% discount off my next purchase. I had just paid for my 2nd purchase and couldn't apply the discount. Yesterday, I received another text saying the discount would soon expire? What's that supposed to mean? My next (3rd) purchase - if at all I will make one based on my 2nd purchase usage and delivery experience - will be in, at least, a month (or more than that) time and I intend to use the discount then. Otherwise, there is no point telling me.
12. Juli 2026
Bewertung ohne vorherige Einladung
Still NO reply from Fabulosa…
Update on my problem with Fabulosa,..there is no update.
After saying all the ‘right’ things on here and after calling several times and emailing them at lease 5 times.
They don’t answer the phone nor their emails.
Very frustrating, as on this very site, I was asked to email them directly.
13. Juli 2026
Bewertung ohne vorherige Einladung
Beautiful smell
Love the smell of the rouge perfume spray , it smells like a perfume and the house smells amazing
13. Juli 2026
Bewertung ohne vorherige Einladung
Waited nearly two weeks for order,again…
Waited nearly two weeks for order,again ,when stated next day delivery?
Then received only half the order!
Definitely will not be using again
12. Juli 2026
Bewertung ohne vorherige Einladung
Love the items got Rouge and Baby…
Love the items got Rouge and Baby powder smells amazing. Just a slight problem with a few items in the bundle where they had leaked leaving a few of the bottles half full. U sure if this is due to delivery or if the bottles had been sealed properly.
Excellent value for money will defo be ordering again.
10. Juli 2026
Bewertung ohne vorherige Einladung
Oh no Oud
Unfortunately I didn’t realise that this collection smelled exactly like my worse nightmare! OUD! If you like that fragrance you’ll love it but for me 🤮🤣 ps I had one bottle emptied in the package, a loose top so everything was soaked… and that’s when I realised what the fragrance was 🤦🏼♀️🤷🏼♀️ didn’t complain what’s the point.
1. Juli 2026
Bewertung ohne vorherige Einladung
Excellent products with a great
Excellent products with a great, lasting odour
2. Juli 2026
Bewertung ohne vorherige Einladung
I love Fabulous products
I love Fabulous products, they smell lovely, and the cleaning products are really good
9. Juli 2026
Bewertung ohne vorherige Einladung
Absolutely love this product makes…
Absolutely love this product makes the house smell clean and fresh. Excellent value great service
26. Juni 2026
Bewertung ohne vorherige Einladung
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