My Liquorice Bewertungen 

187
•
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Probably the best tasting liquorice available in the UK and the most variety! The packaging is fantastic also for those who struggle with hand dexterity as super easy to open and seal closed again! Hi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Received my order today, Lakrids by bulow. Arrived in a terrible state, chocolate had melted, the contents were in a right mess. However, after contacting My Liquorice, they have refunded my purch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The product range and quality is superb! Always well packed and super-fast delivery. I have placed a few orders and, not embarrassed to say, tried quite a few different products. In particular, the ch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Most delicious liquorice ever, fresh and delicious, taste just like Swedish quality. Something you’d think never works , chocolate amd liquorice not it really does .thank you

Unternehmen hat geantwortet

Unternehmensdetails

  1. Süßwarengeschäft

Vom Unternehmen geschrieben

For many, Liquorice is just black liquorice wheels or liquorice allsorts. For us, at My Liquorice, it is so much much more. We are dedicated to supplying our customers with the best liquorice from all around the world. We have a large range available exclusively online and are adding to our range daily. Whether you like extremely salty liquorice or sweet and chewy there is something for everyone at MyLiquorice.co.uk


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

187 Bewertungen

5 Sterne
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Hat 100 % seiner negativen Bewertungen beantwortet

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4,3

Alle Bewertungen

(187)

83 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent quality

Excellent quality and amazing customer service will shop here again perfect as a gift

1. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

thank you, we do have a great customer service team who pride themselves in answering queries promptly

Bewertet mit 2 von 5 Sternen

Disappointing and poor value, small bags!

Lots of packaging around very small bags of liquorice, nougat bar was broken as well. Poor value for money sadly.

2. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

We have an excellent Customer Service team - sadly they were not contacted before this review. Normally if an item is damaged in the post then we would replace or refund immediately. We have reached out to try to resolve this matter and when we didn't receive a response, we refunded you for the broken Nougat Bar. All the weights of our products are clearly stated on the website and in fact you even had an extra item free of charge.

Bewertet mit 5 von 5 Sternen

Quick delivery

Quick delivery, large bags, lots of choice. Banana Monkeys and Salty Milk Chocolate Liquorice are currently my favourites.

12. Oktober 2023
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Antwort von My Liquorice

thank you Jill, so glad you're enjoying your Liquorice :)

Bewertet mit 5 von 5 Sternen

High quality, delicious Liquorice!!

I have bought a few of the Liquorice's off my Liquorice, and honestly, have to say it's the best I've tasted, lots of selection, well packed, fast delivery, and my last order had a free pack of chocolate covered Liquorice absolutely delicious!!! Cannot praise this firm enough honest to goodness if you like Liquorice this is the place to buy, highly recommend 👍🙂

3. August 2023
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you very much for your kind review :)

Bewertet mit 5 von 5 Sternen

Simply delicious.

I am so happy to have discovered My Liquorice. The selection is fantastic, I especially like the mixed bag and Swedish salty selection.
Customer service always respond promptly and professionally.
I was especially excited to have received a surprise free bag in my last order. Thank you.

2. August 2023
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

You're welcome Heidi and thank you for your lovely review :)

Bewertet mit 5 von 5 Sternen

Liquorice for the gods

Where do I start it took me several weeks to order as I was a bit skeptical but I took the plunge and ordered the assortment .
They arrived quickly and if I'm honest they were eaten as quick I adore liquorice
These did not disappoint they are sublime sweet salty minty chilli chocolately you name it they do it . The only thing I can say it needs is a warning on the bags .once opened you will consume pretty quickly . I must thank Patricia for help in how to leave a review
The only problem I have is what to buy again

13. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you so much for your kind words.

Bewertet mit 5 von 5 Sternen

Great liquorice

Received my order today many thanks. Great selection lovely tasting liquorice .the banana monkey's should carry a over delicious warning they are that morish 😀😀

21. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you for your kind words. The Banana Monkeys are a huge favourite

Bewertet mit 1 von 5 Sternen

Terrible customer service

Cancels some of my order without even an apology email, then will ignore you. Terrible customer service, you would expect amazing customer when spending so much money.

21. November 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

We did unfortunately have to cancel 1 small bag (150g) in your 7 bag (2400+g) order (due to issues with stock delivery) and an e mail regarding the refund is sent out automatically.
I understand that you are not happy about the missing bag and the system E mail.
However when you contacted us regarding it, staff explained and apologised immediately.
In fact all your e mails have been answered, with explanations and apologies. We did not ignore you - we never ignore customers, but it may take a day or two if it is non-urgent and we are busy. I could post the E mails below eg
customer -"I'm really disappointed that you didn't email and just refund. This is terrible customer service. I would of expected an email prior to a refund notification. This is a gift which is now ruined"
my liquorice -"I’m sorry you were disappointed but we do send out an e mail when we refund . Perhaps it went into your SPAM box?
Unfortunately stock is very hard to obtain in the Uk at the moment . Often we have orders which arrive minus items and I appreciate it is annoying .
Sometimes we hold orders if stock is due to arrive imminently. If it doesn’t then arrive, turns up damaged or is out of stock everywhere in the Uk ( due to some manufacturing issue) then there is nothing we can do but refund . We refund promptly and an E mail is generated automatically . We do not substitute as no two items are alike .
Apologies again"

Bewertet mit 5 von 5 Sternen

Delicious with a good range

Delicious with a good range

Order arrived a little slower than anticipated, but there was a postal strike going on at the time so I hardly fault my Liquorice for that. They have a good selection of both sweet and salty liquorice which is nice as I've had a hard time finding very salt liquorice.

23. September 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you for your kind comments and patience during the Postal Strikes

Bewertet mit 5 von 5 Sternen

Great company great liquorice,

Great company great liquorice, I wanted a delivery to go to my son down south , and the arranged all that for me, bought from here many times, wouldn't buy liquorice anywhere else. Will be ordering for Xmas soon , many thanks for your help.

16. September 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you for your custom, we are a small company and the lovely reviews make it worth while :)

Bewertet mit 1 von 5 Sternen

Packaging

The presentation package is pretty but excessive making the liquorice a very expensive purchase.

28. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you for your review of our packaging on a gift box containing several different kinds of liquorice. I wonder if you could please comment also on how easy the ordering was ? how the service was ?whether the delivery was quick ? and whether the Liquorice was fresh and tasty :) ?

Bewertet mit 5 von 5 Sternen

I ordered for the first time with you n…

I ordered for the first time with you n my order was super quick to arrive..I definitely will be ordering again!
I bought them for my dad who just loves Liquorice n for a dear friend in Virginia U.S.A..Thank you Mandy

26. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you so much for your kind comments . Join our Rewards Scheme to save money on future orders by clicking on the pink pop up button on Myliquorice.co.uk :)

Bewertet mit 5 von 5 Sternen

Great tasting products …

Received a gift box as a birthday present. Second time I've been gifted liquourice from My Liquourice and been extremely happy both times. Great selection and great taste Thanks

21. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you so much :)

Bewertet mit 4 von 5 Sternen

Nice, Not enough veriety

It's the second bag of Dutch liquorice I've purchased. The liquorice is very nice. Not hard like the cheaper stuff.
The main gripe is. There are far to many white pieces. There is pink and yellow one's in the bag which taste much nicer than the white.Both bags I've had ,have been the same.

9. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

I fear that you may have ordered from a different liquorice company and not from us

Bewertet mit 5 von 5 Sternen

I keep coming back to this shop

I have been a customer since 2013. These guys are the best that I have found in the uk. Very good selection of liqorice, the prices are competitive and service as good as it gets. And the courier company they use deliver with care (at least in my area).

22. Jänner 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

thank you so much and we use Royal Mail , who are usually very reliable and we love the tracking

Bewertet mit 5 von 5 Sternen

Great Liquorice, great service.

I. Have placed quite a few ordered now for my husband but I have also loved them all. Ordering is easy had no problems at all, I ordered a large bag of liquorice for my husband for Christmas he was really pleased. I have only just noticed that you do sugar free so as a diabetic I will be trying some.

20. Jänner 2022
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thanks Beryl - I recommend the Sugar Free Toffees and the Sugar Free Blackcurrant and Liquorice :)

Bewertet mit 5 von 5 Sternen

I have had several orders now and have…

I have had several orders now and have been very pleased. The most recent order had a couple of missing items. We are all human so mistakes happen, but to me you tell the quality of a company by how the mistakes are rectified.

The mistake was rectified swiftly and within 4 days, (2 working days) I received the missing items.

7. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von My Liquorice

Thank you for your kind reply. Our policy is that if we make a mistake we admit it , try to make amends and stop the mistake from happening again if we can.We do pick and pack everything by hand so we know some mistakes can happen, but happily not too often :)

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