I have made two recent purchases at My Mate John and I usually buy most of my furniture there. Recently I’ve bought two sofas and a tub armchair. These are good quality at a very reasonable price. I u... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The lovely lady I spoke to on the phone was amazing helpful and guided me to what I needed. She explained everything about the bed that I needed to know. The free delivery was a blessing and everyt... Mehr ansehen
Unternehmen hat geantwortet
from start to finish, the experience was great. we moved to the area without much furniture so we bought online and hoped for the best. As soon as we walked in the door to do our collection, the team... Mehr ansehen
Unternehmen hat geantwortet
I bought a recliner. It’s so comfortable. I wish I’d bought it sooner. Service was great I certainly recommend My Mate John.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
John Williamson opened the doors to John's Furniture Warehouse back in 1990 and he and his family have been serving the good people of Dunedin and Otago ever since. Over the years My Mate John's has built a solid reputation based on two simple principles: value and service. No one buys bigger or carries more stock than John and that’s why he can offer immediate delivery at a lower price. Today John’s Furniture Warehouse is the biggest independent furniture and bed store in the South Island and sells to customers nationwide!
Kontaktinformationen
25 Stafford, 9016, Dunedin, Neuseeland
- 03-4790088
- sales@mymatejohn.co.nz
- mymatejohn.co.nz
4,9
Hervorragend
265 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von My Mate John's Furniture Warehouse
Hi Nicola thank you for your great feedback! We're so glad to hear that the process was quick and easy. Hope to help you again soon!
Antwort von My Mate John's Furniture Warehouse
Thank you Sheryl for taking the time to post a positive feedback. We’re thrilled to hear that you enjoyed our service and love our products. Your recommendation means the world to us! If you ever need anything else, don’t hesitate to reach out.
Great Service
A great product ( 2 seater dining suite) at a great price and very easily obtained through click-and-collect on line, with pick up available within the hour.
15. September 2024
Antwort von My Mate John's Furniture Warehouse
Hi Ian, thank you for your fantastic review! We're thrilled to hear that your online purchasing experience was quick and easy. If you need anything else, we’re here to help!
The lady from the Dunedin store was…
The lady from the Dunedin store was very patient and helpful when I could get my QCard to work and she did it all for me over the phone and it also arrived when it was supposed too
10. September 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Michelle for sharing your experience! We’re so glad to hear that our team member was able to assist you patiently and get everything sorted over the phone :)
Fast service received in good condition…
Fast service received in good condition highly recommend Mymate John
8. September 2024
Antwort von My Mate John's Furniture Warehouse
Hi George, thank you for the great feedback! We're glad to hear that you received fast service and that everything arrived in good condition. Your recommendation means a lot to us, hope to help you again soon :)
Great service
Easy to order online, prompt delivery! Friendly staff arranging delivery, and good guys dropping it off.
Really good bed and a really good price
26. August 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Lane for your fantastic review! We're so glad to hear that the online ordering process was easy and that our team made arranging the delivery smooth and hassle-free. Enjoy your new bed!
Excellent service from these guys as…
Excellent service from these guys as always.
The bed that I purchased online wasn’t the one my grandson wanted when we went to collect! The staff were more than happy to allow us to upgrade the mattress to what he had wanted. Couldn’t thank them enough for allowing this especially at sale time!
8. September 2024
Antwort von My Mate John's Furniture Warehouse
Hi Keanu, thank you so much for your kind words and for taking the time to share your positive feedback! We're thrilled that our team was able to assist you and help your grandson find the mattress he wanted. Ensuring you're completely satisfied with your purchase is always our top priority. We truly appreciate your support and look forward to serving you again in the future!
It was great having two guys to…
It was great having two guys to help.great service
1. September 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Barbara for your feedback! We’re so glad to hear that the service and assistance from our team made your experience a positive one. We're always here to help!
The staff very friendly and helpful 😊
1. September 2024
Antwort von My Mate John's Furniture Warehouse
Hi April. We’re glad to hear that our staff were friendly and helpful. We always aim to provide the best customer experience, and it’s great to know we’ve hit the mark. Thank you!
Over the years I have purchased a lot…
Over the years I have purchased a lot of my furniture from MY Mate Johns and I am happy with all my furniture. The furniture is really great.
20. August 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Judy for being such a loyal customer over the years! We’re so happy to hear that you’ve loved all your furniture from us. Your continued support means the world to us, and we’re thrilled that we’ve been able to provide you with great pieces each time.
Positive feedback - Oslo Lowboy - 6 Drawers
I recently purchased a set of drawers, and I’m really impressed with the quality. The craftsmanship is top-notch, sturdy, and well-built. In addition to the great product, the delivery team was fantastic, professional and handled everything with care. Overall, a wonderful experience!
28. August 2024
Antwort von My Mate John's Furniture Warehouse
Hi Matt. Thank you so much for your kind words! We’re thrilled to hear that you're impressed with the quality of your new Oslo range and that the delivery team made the experience even better. Your satisfaction is our top priority, and we’re glad we could provide you with a wonderful experience. Enjoy your new drawers!
Antwort von My Mate John's Furniture Warehouse
Thank you Sharon for your feedback! We're glad you had a great experience. Clear and effective communication is something we strive for, and we're happy it made a positive difference for you. Hope we can help you again in the future :)
Antwort von My Mate John's Furniture Warehouse
Thank you N for your purchase and for taking the time to post a positive review :)
Happy with the whole process from ordering to delivery …
It was easy to order .when I rang to organise delivery .The woman on the phone was very friendly .The couch arrived when it was supposed too and it was easy for me to unpack and put the legs on .So very happy with purchase 😁
6. August 2024
Antwort von My Mate John's Furniture Warehouse
Hi Susan, thank you so much for your wonderful feedback! We're thrilled to hear that your experience with us was smooth and enjoyable. It's great to know that our team was able to assist you and that you found the assembly of your new couch easy. Hope we can help you again in the future :)
Ordering was really simple
Ordering was really simple, got a great deal, customer service was A+, and my order was delivered quicker than expected and as promised.
21. Juli 2024
Antwort von My Mate John's Furniture Warehouse
Thanks KJP for taking the time and post a positive review. We are pleased your experience was great :)
Good service, slack delivery
Good service, however delivery unable to give an appropriate time of arrival, not even am or pm. I waited in the whole day and delivery wasn't until 6pm. Please, please at least give customers morning or afternoon. Very frustrating.
28. Juli 2024
Antwort von My Mate John's Furniture Warehouse
Hi Carl, we apologise for the poor delivery experience. Whilst we understand the frustration, our deliveries are booked through a separate furniture moving company that manages its own schedule. We do our best to accommodate delivery requirements, and we're sorry that it fell short this time. We appreciate your feedback as we strive to improve our customers' experience.
Great service, would recommend
Excellent communication and service with prompt delivery.
21. Juli 2024
Antwort von My Mate John's Furniture Warehouse
Thanks Toni for giving us positive feedback. Happy to help you again soon ;)
From ordering each…
From ordering online to delivery each and every step was easy. The staff instore and delivery were very polite and helpful. I'm a very impressed customer. Product is fantastic and comfortable and was well priced on special.
22. Juli 2024
Antwort von My Mate John's Furniture Warehouse
Hi Phillipa, thank you so much for taking the time to give us a positive review. We are so glad that your purchasing experience was amazing. Hope we can help you again in the future :)
Fabulous customer service
I spoke to Sam on the phone to organise delivery. She was really lovely and bubbly to deal with. Service all round was fast and easy ☺️
22. Juli 2024
Antwort von My Mate John's Furniture Warehouse
Thanks Brooke for that positive review. I will pass it on to Sam, she will be thrilled :)
Thanks,
Thanks,
Was a wee issue with th3 bed legs but sent and email and the couriered me replacementsover night
10. Juli 2024
Antwort von My Mate John's Furniture Warehouse
Hi Rachel. Apologies for the inconvenience you experienced. We stand behind every product we sell, and we are glad we were able to resolve the issue promptly. Thank you for posting a positive review. We hope to assist you again in the future :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.