I have made two recent purchases at My Mate John and I usually buy most of my furniture there. Recently I’ve bought two sofas and a tub armchair. These are good quality at a very reasonable price. I u... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The lovely lady I spoke to on the phone was amazing helpful and guided me to what I needed. She explained everything about the bed that I needed to know. The free delivery was a blessing and everyt... Mehr ansehen
Unternehmen hat geantwortet
from start to finish, the experience was great. we moved to the area without much furniture so we bought online and hoped for the best. As soon as we walked in the door to do our collection, the team... Mehr ansehen
Unternehmen hat geantwortet
I bought a recliner. It’s so comfortable. I wish I’d bought it sooner. Service was great I certainly recommend My Mate John.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
John Williamson opened the doors to John's Furniture Warehouse back in 1990 and he and his family have been serving the good people of Dunedin and Otago ever since. Over the years My Mate John's has built a solid reputation based on two simple principles: value and service. No one buys bigger or carries more stock than John and that’s why he can offer immediate delivery at a lower price. Today John’s Furniture Warehouse is the biggest independent furniture and bed store in the South Island and sells to customers nationwide!
Kontaktinformationen
25 Stafford, 9016, Dunedin, Neuseeland
- 03-4790088
- sales@mymatejohn.co.nz
- mymatejohn.co.nz
4,9
Hervorragend
265 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It was great that I could combine two…
It was great that I could combine two separate purchases in the one delivery
15. Jänner 2025
Antwort von My Mate John's Furniture Warehouse
Hi Sharon, thank you for your review! We're so glad we could make your delivery seamless by combining your purchases. It's always a pleasure to help make things easier for our customers!
Antwort von My Mate John's Furniture Warehouse
Thank you Te Ropere for taking the time to write us feedback! We truly appreciate your support and look forward to helping you again soon!
Easy to use website and amazing helpful…
Easy to use website and amazing helpful staff
13. Jänner 2025
Antwort von My Mate John's Furniture Warehouse
Hi Nikola, thank you for your review! We're so glad to hear that your shopping experience was smooth and enjoyable. It’s always a pleasure to assist :)
Antwort von My Mate John's Furniture Warehouse
Thank you Cath for taking the time to post your feedback! We truly appreciate your support 😊
Was asked if I needed help said no just…
Was asked if I needed help said no just looking then when decided what I wanted asked for help and got it no pushy sales rep very helpful and friendly
29. Dezember 2024
Antwort von My Mate John's Furniture Warehouse
Hi Sharron, thank you for your lovely feedback! We’re so glad to hear you had a relaxed and positive shopping experience with us. Our team always strives to be helpful while giving customers the space to explore at their own pace. Enjoy your new purchase, and we hope to see you again soon! 😊
Antwort von My Mate John's Furniture Warehouse
Thank you Bev for taking the time to post a review! We’re glad to hear that your purchasing experience was nice and easy. Enjoy your new bed :)
Ordered online
Ordered online, phone call received within half hour to arrange delivery. We're able to deliver within 2 days. Great service.
15. Dezember 2024
Antwort von My Mate John's Furniture Warehouse
Hi Kim, thank you for your great feedback! We’re thrilled to hear that your shopping experience was fast and easy. Providing excellent service is always our goal, and we’re so glad we met your expectations!
The customer service was very good
The customer service was very good and this makes all the difference and when they have a sale I find them very good
9. Dezember 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Vicki! We’re so glad to hear that our customer service made a positive difference for you. Looking forward to assisting you again!
Amazing team
I went into the store a week before I bought my bed they helped me out in person amazing made all of the arrangements for it be delivered to my house (outside of Dunedin) fabulous team to deal with everytime I’ve bought from them
6. Dezember 2024
Antwort von My Mate John's Furniture Warehouse
Hi Molly, thank you for your lovely feedback! We’re thrilled to hear our team could assist you throughout your shopping experience. It’s always a pleasure helping you, and we truly appreciate your continued support. Enjoy your new bed, and we look forward to seeing you again!
Antwort von My Mate John's Furniture Warehouse
Hi Mary thank you for your feedback! We’re so glad to hear your lounge suite arrived quickly. Enjoy your new furniture, and let us know if there’s anything else we can help with! :)
Antwort von My Mate John's Furniture Warehouse
Thank you Nicki for taking the time to write us a review. We’re so glad to hear that our team could assist you. If you ever need anything else, we’re here to help!
great business to deal with
great service. lots of help getting the mattress out and into the vehicle. Friendly staff with great knowledge
27. November 2024
Antwort von My Mate John's Furniture Warehouse
Hi Grant thank you for your kind words! We’re so glad to hear that our team was helpful and made loading your mattress a breeze. We look forward to helping you again soon :)
Excellent
Excellent, friendly and knowledgeable service. We are very happy with our beds, and highly recommend MyMateJohn.
27. November 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Tim for your fantastic feedback! We’re delighted to hear you’re loving our products and service. Your recommendation truly means the world to us!
Easy to deal with and easy to find…
Easy to deal with and easy to find products online
26. November 2024
Antwort von My Mate John's Furniture Warehouse
Hi Aaron, thank you for your great feedback! We’re so glad to hear that your shopping experience was smooth and straightforward. If you ever need assistance or have any questions, feel free to reach out—we’re always happy to help!
Amazing company to deal with
Amazing company to deal with, contacted via Facebook and they were so so friendly and helpful. Thanks for the new bed love it
3. November 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Jessie for your kind words! We're thrilled to hear that you had such a positive experience with us and that you love your new bed. It was our pleasure to help! If you need anything else, don’t hesitate to reach out.
Amazing service- super communicative…
Amazing service- super communicative and got in touch to arrange delivery and arrived as Ian had said. Top service would recommend !
17. Oktober 2024
Antwort von My Mate John's Furniture Warehouse
Hi Jax, thank you for your amazing feedback! We’re so glad to hear that our team kept you well-informed and that everything went smoothly. Your recommendation means a lot to us! If there’s anything else you need, don’t hesitate to reach out.
Shop floor team are great
Shop floor team are great, very helpful and thorough. Great communication prior to delivery too.
14. Oktober 2024
Antwort von My Mate John's Furniture Warehouse
Thanks, Simone for taking the time to share this wonderful feedback! We're thrilled to hear that our team was helpful. We look forward to assisting you again soon! :)
Not a happy customer from order and still…
Over a week from order and still waiting for delivery.
Delivery company text and said it would be delivered this afternoon. After a no show , no communication and nit answering my calls or messages, I had to call from a different number to get them to answer. I was given excuses and It won’t be delivered for another 2 days.
No I do not recommend
9. Oktober 2024
Antwort von My Mate John's Furniture Warehouse
Good morning Paula. We are incredibly sorry to hear of the poor service from the carrier team that we entrust our deliveries to. They have certainly dropped the ball on this occasion with the lack of communication, which is highly unusual, so we will be doing our best to get to the bottom of why this occurred.
Unfortunately, we do not have our own delivery company so do rely on a third party to deliver on our behalf (within 5-10 working days) and apologise for both the inconvenience and lack of response you had from them. Had we been aware of the situation, we would have certainly chased them up on your behalf.
We do hope that you enjoy your order when it does arrive and if we can be of any further assistance, please don’t hesitate to contact us directly.
Quick Turn Arround
Very quick turn around from purchase via finance and delivery less than a week! Communicated well with updates!
8. Oktober 2024
Antwort von My Mate John's Furniture Warehouse
Hi A, thank you for your fantastic feedback! We're so glad to hear that the entire purchasing process was quick and efficient for you. If you need anything else, don’t hesitate to reach out!
The service I received was excellent
The service I received was excellent. And I am very happy with my purchase. thank you
29. September 2024
Antwort von My Mate John's Furniture Warehouse
Thank you Marie for your lovely feedback! It’s always wonderful to know our customers are satisfied! :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.