Mytaxe Bewertungen 

1 341
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The taxi service was great but booking was messy and time consuming. The site is not user friendly. Several phone calls eventually seemed to work, but in the meantime my credit card was blocked, due ‘... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service. Very prompt n very friendly drivers. I will recommend this service to my family and friends visiting the UK. Thank you very much.

Bewertet mit 5 von 5 Sternen

On a recent visit to the UK l used Mytax three times. The communication with the office was great, they kept in touch all the time. The drivers were very helpful, polite and on time. I would have no h... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I booked a taxi to the airport for £128 a few days ago and paid a deposit of £44. Yesterday (the day before travel) I got a text saying this: ""We apologize for the inconvenience. You were original... Mehr ansehen

Unternehmensdetails

  1. Taxiunternehmen

Informationen, die aus verschiedenen externen Quellen stammen

We have now claimed this business and reviews we had earlier couldn't be confirmed as legitimate. We were unaware that we can also request reviews from our thousands of happy customers. About us: We pride to bring in the best deals to and from all London airport transfers quotations. Be it airport ((Heathrow, Gatwick, Stansted, Luton, Southend, Birmingham, Manchester, Bath, Bristol, etc), seaport (New Haven, Ramsgate, Weymouth, Southampton, Harwich, Dover, Plymouth, Portsmouth etc) any destination across UK, our platform has best deals from recognized service providers. Visit us to get the best deals on minicabs and private hires. Support rendered 24*7 via call, chat, and email.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

1341 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 17 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(1 341)

84 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

A little disappointed

A little disappointed. On both trips the drivers were late, 40 minutes late on the return journey. The arrival journey was okay and the driver was friendly. We chatted for most of the way. The driver on the return journey would not talk to me. He told me to sit in the back and, although I tried to make a conversation, he never spoke a word for the entire three hours journey until we approached the airport when he asked which terminal I needed. When I got out he did wish me a safe journey but usually I get friendly drivers so, yes. I was a little disappointed

22. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Never again

Lot of difficulties making the booking. Language barrier part of the issue. Suggest if you are in England you have some one who understands English making the booking. Phone calls and multiple emails to sort the booking.

Driver showed up 40 minutes late for the pick up. On a Sunday morning?

We noticed him nodding off on the drive.

We had made it clear we would be paying by credit card but driver was surprised and looking for cash. GBP 375 each way.

Driver on his phone most of the time. Dropped his phone while on the highway and we had to stop for him to retrieve it. Then he continued texting on his phone while we were stopped waiting for him to finish.

Made a rest stop and had to wait again for the driver 15 minutes before he returned. Again on his phone.

His time was more important than ours apparently

Never again.

29. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst experience ever

Worst experience ever!
I had a quote from them in writing (!) and when I was about to book, luckily I double checked the details… all was right except the price!!! They wanted 50% more for the trip than quoted, unbelievable!! Will never ever use them!

1. Oktober 2024
Bewertung ohne vorherige Einladung
Mytaxe-Logo

Antwort von Mytaxe

Can you please give me your reference id or email id please. we will check and revert you. And can you please explain the trip details please. we don't have your details and can you please check which taxi firm you have checked .

Bewertet mit 5 von 5 Sternen

Safe and Comfortable Ride

MyTaxe.uk offered the cheapest fare for a ride from Heathrow to North Wales. Extremely convenient and reliable taxi service for long-distance rides. The booking process was straightforward with easy online access and upfront pricing. Sophie from MyTaxe was very professional, courteous, and knowledgeable. Her detailed update in Whatsapp helped a lot. The vehicle was clean and well-maintained. Punctuality is another strong point as the driver was already waiting to pick from airport. Overall, they provide good service with value for money, especially for travelers looking for a hassle-free, private transfer option.

17. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mircea Constantin was an impeccable…

Mircea Constantin was an impeccable driver and excellent at service! Wow! He was also extremely hands-on and very helpful. I can’t recommend him enough. Great service and timely response from the team as well. Everything was SEAMLESS!
10000/10 !

9. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst travel company

Worst travel company, even the driver didn't recommend them. They refused to provide invoice or VAT number, which is consumer's right by law. Also there are many fake reviews and they are actually based in India, not in the UK.

3. August 2024
Bewertung ohne vorherige Einladung
Mytaxe-Logo

Antwort von Mytaxe

Thank you for sharing your concerns. We sincerely regret that your experience with our service did not meet your expectations and appreciate the opportunity to address the issues you raised.

Invoice and VAT Number
Regarding VAT, we would like to clarify that all payments for fares are made directly to the service provider (the driver). If the provider is not VAT-registered due to not meeting the VAT threshold, VAT is not applicable, and therefore, we do not charge or include VAT on the fare. However, we can provide a receipt for the payment made. Please email info@mytaxe.uk with your booking details, and we will assist you further.

Driver’s Recommendation
We strive to ensure that our drivers reflect the values and professionalism of our service. Any feedback from a driver that may have caused you concern will be thoroughly investigated, and we will take the necessary steps to address the situation.

Company Location
While MyTaxe operates in the UK, we do have a support team abroad to enhance our operational efficiency. We are committed to maintaining high service standards for our UK customers and regret any misunderstanding regarding our business structure.

Fake Reviews
We assure you that all reviews, both positive and negative, come from genuine customer experiences. Feedback like yours is invaluable in helping us identify areas of improvement.

We deeply regret the inconvenience you experienced and are committed to addressing your concerns. Please contact us at info@mytaxe.uk with your booking details so we can investigate further and work to make things right.

Bewertet mit 5 von 5 Sternen

I recently had the pleasure of…

I recently had the pleasure of experiencing exceptional service from Mircea Constantine. He ensured my ride was comfortable and that I stayed well-hydrated throughout the long journey. Mircea was incredibly kind and went above and beyond by helping me with my heavy luggage, even carrying it up three flights of stairs to my new place, which he didn’t have to do. His kindness and professionalism made a stressful moving day much easier. I had a very positive experience, and I highly recommend him.

30. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really good service

Really good service. Even my flight was late n when I need help to come out on meeting point the driver came n helped me . Great service.

26. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I needed a taxi from Heathrow to…

I needed a taxi from Heathrow to Hampshire in the UK. I booked the same day. When I arrived there had been a problem with the driver so there was a delay of about 30-40 minutes at Heathrow until the stand-in driver could get there. Then very smooth - nice driver.

24. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

seriously amazing service

amazing service, I called to confirm and they answered the call saying my name and they knew all about my booking without me having to mention reference number etc. Very, very slick and professional service which is just what you need sometimes!
And the driver we got should be on a cat walk lol, very nice driver indeed!!

24. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Driver was prompt, pleasant and the vehicle was immaculate. Very happy customer. This is the 3rd time I've used them.

21. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Service

Fantastic Service - Straight from booking, Website easy to navigate - Confirmation & Text from the driver confirming date and time for collection - My driver Waleed was amazing, talked for over 2 hours all the way to the destination - My first long distance taxi booking - Five stars from me for mytaxe.uk and my driver Waleed...... Thank you

22. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Its all about the driver...

Booked from Greece through the site for a Heathrow to Colchester journey. Procedure was smooth, the rate was fare and communication prompt allthough only after me mailing them and somewhat late as it occured only the day before my arrival. The driver Mr Mircea Constantin Alexandrescu was very punctual, kept contacting me to keep me updated and drove fast but safely. Thank you Mircea. I have used mytaxe several times before and I remember once to have the worst experience of my life but it was because of the driver who did not appear and they were trying to find someone else last minute.

19. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

MyTaxe provided excellent service…

MyTaxe provided excellent service driving my mother from Brighton to Kent and then from Colchester back to Brighton. The drivers were punctual, professional and kind to my elderly mother. The quote for the service was very reasonable. I would definitely use MyTaxe again

18. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dangerous driver

Awful experience with this company. Driver drove recklessly and was watching a series/movie the whole journey with his headphones in, causing him to swerve and quickly jolt when he realised he was going into the other lane. Do not travel with Amid Zameer. Taxi company have ignored me since.

7. Juli 2024
Bewertung ohne vorherige Einladung

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