Item was in stock when I placed the order. Delivery was stated as 1-2 working days. After 5 working days I emailed to request a delivery status. I was advised that the item was not in stock and wouldn... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It might not the company's fault that my package still not arrived after 5 working days but they might need to look for other curier or not advertise their business internationally. It shouldn't tak... Mehr ansehen
Product was good when it arrived. It took almost 10 days us to arrive and was only coming from Dublin. I ordered from an Irish company as I like to support Irish and thought it would be delivered prom... Mehr ansehen
Phone cover and usb adaptor Both working perfectly Cover looks great and easy to use - zip works better than I expected - fasteners close themselves Would buy it here again Delivery overnight -... Mehr ansehen
3,4
Akzeptabel
315 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent Service
Great selection of products and ease of purchase.
Goods delivered promptly.
1. Oktober 2025
Bewertung ohne vorherige Einladung
High end phone for a competitve price
High end phone for a competitve price. Very fast delivery. Hassle free transaction.
4. September 2025
Bewertung ohne vorherige Einladung
Well mytrendyphone.ie gives impression…
Well mytrendyphone.ie gives impression it's in Ireland,but,it appears to be in Germany,and, I have not received my item yet.
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Mytrendyphone
Dear Nial,
We are deeply sorry that you have not yet received your order. We fully understand the inconvenience this delay has caused you and we extend our most sincere apologies.
Our customer service team will contact you shortly to provide an appropriate solution for your case. Our priority is to ensure that you receive your order as quickly as possible.
We thank you for your patience and understanding and remain at your complete disposal for any further needs or clarifications.
Kind regards,
Really long transit time from DE to IE
Really long transit time from DE to IE, especially considering what I was charged for postage..
15. September 2025
Bewertung ohne vorherige Einladung
You deliver is pathetic
You deliver is pathetic, still haven't got the package. What's new. Stay away from this so called company.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Mytrendyphone
Hello,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the delay with your delivery. We understand how important it is for you to receive your order on time, and we are truly sorry for the inconvenience this has caused.
Our team will contact you shortly with additional information regarding your shipment. As a token of our apology, we will also issue a full refund for the shipping costs.
Thank you very much for your patience and understanding.
Kind regards,
MyTrendyPhone
Good product. Great price.
I got a good product - this product was very difficult to find elsewhere - and for a great price. Also the delivery was prompt and hassle free.
27. August 2025
Bewertung ohne vorherige Einladung
Fast efficient delivery and the article…
Fast efficient delivery and the article was exactly as expected and requested
23. August 2025
Bewertung ohne vorherige Einladung
Had exactly the product I wanted!
Had exactly the product I wanted. Dispatched quickly, well packaged, delivered next working day. Perfect!
25. August 2025
Bewertung ohne vorherige Einladung
Magnetic phone case
Great product and excellent service and value
22. August 2025
Bewertung ohne vorherige Einladung
I have not received the item.
I have not received the item.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Mytrendyphone
Dear John Noone,
Thank you for taking the time to share your feedback with us.
We are truly sorry for the inconvenience you have experienced and sincerely apologize for the delay in the delivery of your order.
Please be assured that we are addressing this matter with the utmost attention and have already initiated an investigation with the postal service. If you do not receive any updates by August 18, we kindly request that you contact us again so we may assist you further.
As a gesture of our apology for the inconvenience and prolonged waiting time, we will be refunding your shipping costs.
We once again extend our sincere apologies and appreciate your patience and understanding.
Kind regards,
MyTrendyPhone
Great range of products
Great range of products, good description and quality of products on offer, quick delivery
28. Juli 2025
Bewertung ohne vorherige Einladung
I have not received my purchase and it…
I have not received my purchase and it has been a week
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Mytrendyphone
Hello,
Thank you for your message.
We sincerely apologize for the inconvenience and any frustration this situation may have caused. Please rest assured that we take your concern seriously and are doing our best to resolve the issue as quickly as possible.
One of our team members will be contacting you via email shortly with a proposed solution. We truly appreciate your patience and understanding in the meantime.
If you have any further questions or additional information to share, please don’t hesitate to let us know.
Kind regards
Great product catalog and my case came…
Great product catalog and my case came in perfect condition
1. Juli 2025
Bewertung ohne vorherige Einladung
Products were great value
Products were great value. I couldn't get the replacement part direct from the manufacturer, but MyTrendyPhone had a compatible part for a fraction of the cost. Delighted!
2. Juni 2025
Bewertung ohne vorherige Einladung
Bought a cover for my new phone & the…
Bought a cover for my new phone & the cover is too small for it. Waste of money and time.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Mytrendyphone
Hello,
We sincerely apologize for any inconvenience caused by a delivery delay.
In order to investigate the matter as quickly as possible and determine the whereabouts of your package and the reason for the delay, we kindly ask you to provide us with your order number.
As soon as we receive this information, we will immediately initiate an investigation with the responsible shipping provider to verify the current status of your shipment.
Thank you for your understanding and patience.
We are always happy to assist you.
Buyer beware if ordering from the Irish site
Buyer beware if ordering from the Irish site. All shipping and customer service is done through Denmark and both were sub par in my experience. I ordered a Caseology Parallax phone case, a brand and line I have used for years and love. As the company were bought by Spigel I had to order on My TrendyPhone.ie. The cost was higher than previous ones bought on Amazon. The website said 2-3 working days, it took more than 14 working days. I had to contact customer service who told me it was coming from Denmark so the 2-3 days clearly stated on the .ie website were not applicable. I also had to wait a day to get a response. The case finally arrived and it was not the same quality. It was not good at all, it was much slimmer than previous ones and the edges which had always been smooth were so sharp it was uncomfortable to use. Back I went onto the website to do a return. Filled out all the return information (which also asks for your bank details FYI to return cost of shipping it says) and no matter how many times I tried it would not work. I had to try contact through the chat, then contact through the customer service. Again waiting nearly two days this time for a response. I was sent a RMA to attach to the envelope, this was not in English. It also said freepost. Went to post office and it was not freepost. At this stage due to the ongoing problems with this site, the post was sent registered because I just did not trust them. I sent a message last week to enquire about my refund because I can see the phone case was received. They are now claiming that I cannot get a refund because it did not arrive within 14days. If you are on their website and check returns from the basket page it will tell you that you have 30 days to make a claim. I really thought this would be a simple purchase due to the fact I am familiar with the product and have loved it for years without any problems. I would not recommend this site.
Update: Refund was finally given
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Mytrendyphone
Hello,
We sincerely apologize for the inconvenience you have experienced. We truly understand how frustrating this situation must be for you.
In order to investigate the matter further and find the quickest possible solution, we kindly ask you to provide us with more details—especially your order number. This will help us look into the issue thoroughly and assist you more efficiently.
As soon as we receive the requested information, we will do our best to resolve the situation as quickly as possible.
Thank you for your patience and understanding.
We remain at your disposal for any further assistance.
I never got the goods
I never got the goods , they arrived
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Mytrendyphone
Hello,
We sincerely apologize for any inconvenience caused by a delivery delay.
In order to investigate the matter as quickly as possible and determine the whereabouts of your package and the reason for the delay, we kindly ask you to provide us with your order number.
As soon as we receive this information, we will immediately initiate an investigation with the responsible shipping provider to verify the current status of your shipment.
Thank you for your understanding and patience.
We are always happy to assist you.
Excellent product reasonably priced and…
Excellent product reasonably priced and packaged very well.
Super fast delivery, brilliant customer service, highly recommended ❤️
3. Juni 2025
Bewertung ohne vorherige Einladung
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