Netomnia Bewertungen 99

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brad done my instalation, he was very polite, covered his shoes so as not to get my carpets dirty. Brad was very professional and explained everything so I understood. Thanks Brad you are an amazing... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brad arrived on time and did an excellent job. He was very helpful and explained everything. He also helped us to put the internet on our phones which is above and beyond what he was required to do

Bewertet mit 1 von 5 Sternen

I have a broadband with Netomnia-youfibre and my broadband has been down for 13 days now. Silence is deafening. Absolutely atrocious customer service. If anyone offers you broadband associated w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Probably the best experience I've ever had dealing with any comms company; the rest would do well to follow Netomnia's example in customer service. From start to finish, the whole process was simple... Mehr ansehen


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

99 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 86 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

I rarely write reviews but this was a…

I rarely write reviews but this was a refreshing experience. Jack the engineer was superb from start to finish, polite professional and very efficient. Took the time to explain how it works etc. Nice to meet someone who genuinely enjoys their job and cares about the customer. If this is what all your engineers are like your company has a very bright future

19. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Poor customer service.

I know its early days, since the BRSK-YouFibre merger, where netomnia, has taken over the infrastructure.

a query was made the other day about availability of network build in my apartment complex, the response was that they don't have any plans as the surrounds (Which presumably is the area) isn't on their build list.

Despite the fact the neighboring road and houses whom are on the same postcode, being formerly of BRSK territory being fibre enabled, i pointed this out and there was no reply from the team, so ghosted by a company that tries to provide excellent customer service.

If they could provide fibre here, to this apartment block they could have a captive market as no one else seems to be interested, therefore have escalated this to the MP for intervention to get a form of fibre installed in the block either by Openreach or someone else who is interested.

16. März 2026
Bewertung ohne vorherige Einladung
Netomnia-Logo

Antwort von Netomnia

Hi Shaukat,


I’m sorry you’ve had this negative experience with us. I’ve reached out to the team who were dealing with your query and can see they have now followed up with you, apologies for the delay. It’s always disappointing when we can’t get someone connected to our network, and I have raised your concerns with our build team. If we make changes in future that allow us to get you connected, then we will of course reach out to let you know.

In the meantime, if you have any further feedback for us, or if you require anything further, please feel free to reach out to me directly at Chelsea.albrecht@netomnia.com and I would be happy to help.


Best wishes,

Chelsea Albrecht

Customer Operations Director

Bewertet mit 5 von 5 Sternen

Had install done today by brad w.

Had install done today by brad w.. he done a great job. Explained how it all works and if i have issues with the box. Done a clean job.. very respecful and polite. Keep up the great work brad your doing amazing

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Young lad named Jak Sword installed my…

Young lad named Jak Sword installed my new broadband. Couldn't have met a nicer bloke. Very helpful, knowledgeable and informative. Actually cares about his job and career. Didn't leave until he made sure everything was working fine and my devices were connected. What a credit to the company he is.

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Youfibre install with Mr Jak Sword

Had the pleasure of welcoming Mr Jak Sword to my house this morning to install my youfibre Internet, what a gem Netomnia has there, polite enthusiastic and a knowledgeable young man, he kept me informed throughout the process and would give him 10 stars if I could. My Internet speed is now much faster than my previous supplier and more important much cheaper i couldn't be happier. Thanks Jak!

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality and Convenient Service

Was connected within a few days of ordering, Brad W. was polite and professional and able to answer all of my questions. The fitting was done conveniently and quickly. Made getting new broadband easy.

9. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brad from Netomnia did an excellent job…

Brad from Netomnia did an excellent job installing my new YouFibre full fibre broadband at my apartment.

He arrived on time, clearly explained what he was going to do, and checked with me about the best place to run the fibre and position the equipment so it would be both tidy and practical.

Throughout the visit he was polite, friendly, and professional, keeping me informed at each stage of the installation and making sure there was minimal disruption. Once everything was connected, he thoroughly tested the connection, helped set up the router and made sure all my main devices were online before he left.

It was a smooth, hassle‑free experience from start to finish, and Brad is a real solid guy

9. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Engineer Brad Willard attend my…

Engineer Brad Willard attend my property to fit my youfibre broadband
I what a lovely fella he was, very polite and very respectful he fitted everything where I needed it and left the place as clean as he found it. Great install

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Internet Installation Review

Internet Installation Review

A lovely guy called Bradley came to my home to carry out the internet installation. He was very friendly, polite, and professional throughout the whole process. Bradley explained everything clearly and made sure the installation was completed properly.

He worked efficiently, kept everything tidy, and made sure the connection was working perfectly before leaving. He also took the time to answer my questions and made sure I understood how everything works.

Overall, it was a great experience and Bradley did an excellent job with the installation.

27. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Broadband

The engineer Scott who did my installation today was very polite and knowledgeable he guided me through everything with great patience. A very tidy job and great customer service from start to finish

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a gentleman called Bradley come…

I had a gentleman called Bradley come and do an installation for me , he went above and beyond to make sure everything was perfect for me, he even explained to my non verbal autistic son how everything works and let him watch. He is a credit to the company and I would highly recommend him to anyone who wants installations, he presented himself so well, he kept his work environment spotless and took pride in his work. Netomnia should be proud to have someone like him working for them.

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A great service and a credit to the company!

Jak Sword visited our home today to install our new internet connection provided by YouFibre. He was a very nice chap who worked very quickly to get things up and running. He is a very clean worker and ensured that everything was tidy and put back in place. As I was at work, he made sure that all of my partners devices were connected and made sure my partner understood exactly what he had done before he left. He left his card including his mobile number so that I could contact him myself when I got home from work if I had any questions. A great service and a credit to the company!

25. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jake sword

Today I had my broadband fitted off a lovely lad called Jak sword! He explained everything while he really does go above and beyond for customers, what a credit to this company he is and big thank you to jak for today x

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Supportive Engineer

The engineer, Jak Sword, has gone over and beyond to ensure our switchover was sorted quickly. Genuinely cares about his job and doing it well. Absolute first class lad. Thank you.

14. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Shelley

Jak Sword fitted youfibre broadband. He was polite, friendly and hard working. He is a credit to your company. He explained everything and chased up a booster box being sent.He made sure I was happy with everything and helped connect the smart tv and laptops. Thank you.

12. Februar 2026
Bewertung ohne vorherige Einladung

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