Newspapers Bewertungen 

Another borderline scammy ancestry product that counts on people forgetting they did a free trial and then getting charged a crazy amount. Not worth risking to pay $60 to look at a couple articles. You have to cancel 2 days in advance and your 7 day trial ends immediately if you cancel. If any of their products were a normal price like $10-$20/ month without requiring a 6 month commitment I might actually use them from time to time. Instead I always walk away feeling it's not worth the risk.

March 2024 I was over charged for renewal. I messaged newspapers.com and recieved no customer support. April 15th 2024 the site was no longer allowing me to search with a location & name. I sent a message about that and still received no support up until today April 17th. I decided to try it again, and I still cannot use the site. I sent another message. Based on my experience as of late, and seeing in the reviews here I’m realizing newspaper has gone down significantly & has no problem scamming customers. I’m currently over paying for a site I cannot use, that has a non-existent customer support. Very disgusting.

I have submitted many weeks of repeated requests via email from my temporary email address to support AT newspapers.com to optout my information on three (3) newspapers.com URLs.

Newspapers.com support never responded or removed any of my information. Newspapers.com is neither following their own process or performing what their reply is to others on trustpilot.com requesting the same issue.

4/23/2024 update: Trustpilot requesting more information from newspapers.com or will delete my review, Prior two (2) latest requests to newspapers.com with their statement that will respond within 1-2 business days, which they never did: NewsID: 1-1733716 (April 10, 2024), NewsID: 1-1734315 (April 14, 2024). Also sent support AT newspapers.com an email with same details.

Newspapers.com's website is a mess, and search results are unreliable. You can search for a name and receive a number of results, and then accidentally find that same name in another newspaper on their site that wasn't included in the search results. They recently "updated" their site: a search for the name "Bobby" creates results in only 5 newspapers in Illinois. Clearly this name "Bobby" appears in more than 5 newspapers in Illinois. I'll be canceling my subscription pronto.

I used a subscription to this service as part of my Ancestry.com genealogy research. When I was emailed that the sub had automatically renewed I contacted them to cancel it and retroactively credit my account for the one day that it was active. After not hearing anything from them (they say on the website that they'll return your inquiry in 1-2 days) after a full week I'm getting pretty angry.

UPDATE: Emailed the customer service address for the 3rd time. Got the same boilerplate response. Still no resolution.

Update: April 15th 2023
Still haven't heard back from the nonexistent customer service regarding cancelling my account and refunding my $60.00. These folks are absolute crap.

In February I thought about setting up the week free trial but the site would not let me. Never once was I able to sign up for any type of subscription, free or not but I did put my card number in and attempt. Noticed a $50 charge to my account in early March. My initial thought was that maybe I somehow did sign up for a subscription but upon logging in it says no active subscription! I have called the newspaper.com support number every day for weeks on end and have emailed them screenshots of the transaction from my account, screenshots showing I have no active subscription, still no response. I work in the legal field and if there is a continued lack of response I will be taking legal action and if it comes down to it we plan sue!

No response from support on issues raised. The site is painfully slow and there is no way to exclude words from the search. Definitely won't be renewing my subscription.

3/24/24 Still no response from support. only automated replies stating a 1 to 2 business day response.

Part of Ancestry's plan of getting greedier and greedier. When I first used the site a couple of years ago, my little $7 subscription let me see whatever I needed to. All the sudden not that long ago I try to renew as I'd stopped researching for a while due to Ancestry and their stupid money hungry schemes but was curious about a few things. Now nothing I tried to look at, was I actually able to look at. The $7 basic is 100% useless. 95% of anything you need to look at it is under ~premium~. It's so so so stupid. But we all know how the verse goes, " The love of money is the root of all evil " so to speak. People are too strapped for these schemes these days. No amount of "but we have to pay more for most of these papers!!" Will justify baiting people into a useless $7 subscription just for them to find out they can't view anything with it, and then doubling the price. I could understand if it went up a little, but it doubled. It's greed.

**Added*** I finally found the cancel and request refund which I have done - the process of the way this site runs it’s subscription is very poor way of doing business for their customers ** Signed up to free trial , cancelled it and today I have been charged £59.99 what the actual hell , Newspapers.com by Ancestry , absolute rip off no contact number to request refund as completely unwanted subscription and to be charged 6 months in one hit disgusting 🤮 STAY AWAY

I have been a subscriber to Newspaper.com for over six years now. My subscription expired Dec 14 2023 so after a week I renewed. Then I tried to sign on it would say no subscription. So I call, no one called back. I emailed, I did get a reply but no solution. Apparently I renewed making a mistake in my email address, I tried several different ways but still could not access the website. In my view the only way to resolve is to refund the payment so I can go in and sign up the correct way, but the email replys stoped. I tried calling again and still waiting for a reply. Im at a loss, I paid 107.18 Canadian, no small change. Case new 17180118 old 1715760

I signed up for a free trial and cancelled my subscription the moment it went through. I have not recived my money back.

I signed up for the 7 free trail and before I could cancel because it was completely in useful to me newspapers.com charged me 142$ ?? I wrote to them January 3,2024 and the response was I would hear from them in at least 2 days!! It’s now the 10th NO RESPONSE!! Plus you cannot call. Then it say one email is sufficient??? Complete and utter BS. Watchout people!! Where is my refund?

At a loss for words. I'm not sure where Newspapers.com went wrong, and I'm not sure if other newspaper sites are as unuseful as this one, but until someone comes up with a more complete menu of Newspapers, and is CLEAR on what this are, right from the start; and, specializes, so that we know what we're getting; AND has customer support available during the trial period, I don't see how it can continue to exist as a pay site.

Should be called, "Some Newspapers, Some of the Time" dot com. Two stars because I could access some very helpful articles from old 19th Century midwestern newspapers.

UPDATE: From the response from Newspapers.com below, the phrase "bait and switch" comes to mind. I thought the free offer was for the best of what they had to offer. How am I to know what's available in the seven day window unless I have access to those articles. In the meantime, I've looked online at other reviews, and I stand by my previous comments: Newspapers has got to do better if they want to survive long term.

Having an internet archive of historical newspapers would be an incredible boon for historians and research of all stripes. This is especially important at a time when many newspapers are closing their doors, and the curation of their historical records is in question.

I came across newspapers.com in a web search, and found an article from a 1933 newspaper from my hometown which promised all sorts of interesting information.

Unfortunately, the information was garbled. For starters, it appears that newspapers.com mashed all of the columns on the scanned page into a single block of text, apparently without any concern for continuity. A paragraph of the history of street names suddenly became part of a paragraph about an air-show, which just as abruptly turned into a discussion of the opening of a new local school, before jumping mid-sentence into a different part of the street-name column. This happened, without segue, throughout the page, making it difficult -- and in some cases impossible -- to separate the various articles sufficiently to make any sense out of them.

Adding insult to injury, the text is also riddled with unedited, uncorrected OCR errors, such as:

"named for Francis W. lawyer and leader of the Democratic part; In the '50's. i I ;3 wmiffmnmrriiwairrnwiii l.jdia street, In the First ward, has Its Hume from l.jdia Knapp, wife of Daniel S."

If you can make any sense of that, you are a far better scholar than I.

The bottom line is, this is a great idea, but without editing and proper organization, it's little better than useless. Given this example, I was not motivated to subscribe to the service.

I too have been scammed by NEWSPAPERS.COM. I signed up for a free one week trial to get a recipe from the Minneapolis Star Tribune archives which was routed to newspapers.com. without my realizing it was a different entity. After receiving the recipe I immediately canceled the subscription. I received an email on day 8 stating that since I had not canceled by day 7 my card was being charged $74.95 for 6 month subscription. This is outrageous! I have asked my cardholder to investigate and demand a full refund. Buyer beware with this company, unlawful business practices with zero transparency or conscience.

I am delighted to renew my subscription to newspaper.com -. Of all the historical, genealogical sites used for genealogy research, newspaper.com. is one of the best. Moreover, they are absolutely kind and wonderful when you write to them for questions etc. They offer also regularly free one week look at their site, which is very kind. That’s how we discovered the site but now we take the six months subscription and are very happy.
Excellent site for anyone interested in genealogy or history.

I found an article on Newspapers.com that I wanted to download so I subscribed for a month. There was nothing on the page telling me that I was only subscribing to that ONE newspaper. Now I cannot view anything unless I pay another subscription to view other newspapers. They are offering to charge me $7.95 for each newspaper separately that I view per month. This is clearly a scam.

I’ve been getting charged for mini mini months 795 sometimes twice a month don’t know what this is for. Also, I’ve heard people say that they get scammed from an African country when dealing with this newspaper why can’t you protect people that send you money

An absolute scam! I never signed up nor used this so-called service and received an email that they auto-renewed at a crazy price! Beware and avoid. You can see by their trust pilot rating that they are obviously a scam.

I keep getting charged for a subscription. It is impossible to cancel or to get help on canceling it. Can someone please HELP!