Nextdaycontacts Bewertungen 74

TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Nextdaycontacts saved me when another online retailer failed to notify me --until I had only one pair of lenses left --that my order would be delayed (by 3 weeks!!). Using Nextdaycontacts, I received... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered Thursday, prescription verified and contacts shipped on Friday, received on Monday with next day air labeling. The website states that if you order on Friday it won't be processed until Monday... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Everybody saying scam are ignorant. The fastest way is to upload a prescription rather then have them contact your eye doctor. I ordered my contacts yesterday morning at 8am and they just arrived at 5... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered my contacts on Wednesday night, and they arrived Friday! I was very busy and wasn’t able to get Contacts sooner, and all the other websites were at least three weeks out. They were super fas... Mehr ansehen

Unternehmensdetails

  1. Kontaktlinsenanbieter
  2. Augenklinik
  3. Apotheke

Vom Unternehmen geschrieben

Contact lenses online next day delivery. Order your contact lenses online with next day contacts and we will ship them to your doorstep next day FREE.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

74 Bewertungen

5 Sterne
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Bewertet mit 5 von 5 Sternen

This company always goes above and…

This company always goes above and beyond. After a mess up with the courier company - totally not their fault - they arranged to have order sent to me. They are so reliable and i will always use their services. Thank you again

Jules Tiller

11. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service!

This is a shout out to the rep who helped me, Henry HC. I received the wrong order at first, but it was quickly corrected with another shipment and refund.

Both the first delivery and corrected delivery arrived within two business days with no extra cost (compared to other competitors like 1800 contacts). Overall an A+ experience.

5. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I usually order from Costco but it…

I usually order from Costco but it takes 7-10 days and I was out of contacts due to an RX change so I thought I would give Next day contacts a try. Super business came just as fast and easy as ordering them. It was worth it. I will definitely order again. I was able to snag a coupon which helped with the cost and they have deals if you buy more

4. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not reviewed

Ordered on 28th September and still not arrived. I contacted on 7th October and was told they would refund delivery cost and upgrade delivery. Still no lenses and communication is shocking.
Tried to ring in the open times and the lines are never open.
Scammers.
Avoid!!

16. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

Great company, great service. I received my contact order promptly the next day from ordering. Thank you. Much appreciated!

30. August 2021
Bewertung ohne vorherige Einladung
Nextdaycontacts-Logo

Antwort von Nextdaycontacts

Hello!

Thank you so much for leaving your feedback! We are grateful to hear that you had a good experience ordering from NextDayContacts. We are grateful to have you as a part of our community!

Regards,

Taylor

Bewertet mit 1 von 5 Sternen

My contacts have still not arrived from…

My contacts have still not arrived from an order placed 5 days ago… so much for next day contacts

30. August 2021
Bewertung ohne vorherige Einladung
Nextdaycontacts-Logo

Antwort von Nextdaycontacts

Hi Jenny -

I am incredibly sorry about your recent experience. We pride ourselves on offering an effective and quick service, and clearly we did not meet our own expectations your recent order.

I'm not able to find your order on the backend of our system so that I can reach out personally, but I'd love to connect and make this right. If you can, please reach out to me at taylor@nextdaycontacts.com so that I can understand the situation further and find a solution that works for you.

I hope to hear from you soon!

Best,

Taylor

Bewertet mit 1 von 5 Sternen

Not Next Day!!!!

Ordered Contacts On Thursday 8/26/2 At 8am. It is now 8/28 and still have not received my contacts. My son is down to his last pair. The mail does not come on Sunday So I'm guessing they will come on Monday? So it's Should be called Next Day Contacts Sometimes?

28. August 2021
Bewertung ohne vorherige Einladung
Nextdaycontacts-Logo

Antwort von Nextdaycontacts

Hi John -

I firstly want to apologize for your recent experience with us. We fully understand how this is a large inconvenience and how frustrating it is to plan on your contacts arriving, to then finding they're delayed. While we always aim to ship all products with free overnight shipping, sometimes there are delays with UPS and USPS that are out of our control.

We value you as a customer and absolutely want to make this right. We'd be more than happy to chat further so that we can be sure that this does not happen again and, most importantly, that you continue to be a member of the NextDayContacts community. Please feel free to reach out to me at taylor@nextdaycontacts.com so that we can connect!

Best regards,

Taylor

NextDayContacts

Bewertet mit 2 von 5 Sternen

Great with corresponding via text BUT…

UPDATE: They corrected the problem. Worked hard to get me another pair the next day. Great with corresponding via text BUT ordered on Friday and didn’t get them until after 6 on Monday, The box wasn’t sealed and was ripped open. Surprised they were still in the box.

24. August 2021
Bewertung ohne vorherige Einladung
Nextdaycontacts-Logo

Antwort von Nextdaycontacts

Hi Denise,

We truly apologize for any miscommunication or inconvenience. UPS does not deliver next day on the weekends, so orders placed and shipped on Friday are delivered on Monday. We are also very sorry about the damaged product - we pride ourselves on providing superior service and we clearly missed the mark.

We want to make this right. We will be sure to reach out via email so that we can chat further and figure out how we can help you as much as we can!

Best,

Taylor S.

NextDayContacts

Bewertet mit 1 von 5 Sternen

Huge Disappointment

Spent extra money than normal here to get my contacts quick. Placed my order before the cutoff time to receive them next day with a decent margin. Also placed the order on a Wednesday because I know they don’t deliver on weekends. Got an update from UPS saying they’re delayed because NextDay Contacts didn’t get my order to them in time. Disappointing. And their customer service won’t answer me. I’ll stick to the place I ordered from before.

5. August 2021
Bewertung ohne vorherige Einladung
Nextdaycontacts-Logo

Antwort von Nextdaycontacts

Hi Laura

I’m Taylor, and I work at NextDayContacts; thank you for taking the time to write this review. I wanted to let you know how sorry we are for your contacts not being delivered on time. We pride ourselves on providing excellent experiences for our customers and we sincerely apologize that this service level was not met when you shopped with us.

We fully understand your frustration and when we spoke with you last week, we fully refunded your order and offered to send lenses to you on your trip. We want to be sure that we make this right for you.

We will be reaching out via email as well to connect, as we truly value your service and we would love for you to continue being a part of the NextDayContacts community.

Best,

Taylor S.

NextDayContacts

Bewertet mit 5 von 5 Sternen

Excellent

Excellent! I live in California, US, contact lenses were shipped out of UK , arrived within a week. Fast shipping and product was in excellent condition. I'd definitely recommend and will order again. Also, the customer service is great, they always replied to my emails on a timely manner.

30. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super impressed with this company

Super impressed with this company. I used to order from another company but the whole process took too long. This experience was great and took 24 hours. So impressed!

2. März 2021
Bewertung ohne vorherige Einladung
Nextdaycontacts-Logo

Antwort von Nextdaycontacts

Hey Jules,

We are super happy you had such a positive experience!

Thank You,
Daniel

Bewertet mit 3 von 5 Sternen

Didn’t have my contacts

A bit misleading from my experience but I guess it depends on your prescription.

25. Februar 2021
Bewertung ohne vorherige Einladung
Nextdaycontacts-Logo

Antwort von Nextdaycontacts

Hey Eric,

Thank you very much for your honest review. I do apologize for the back stock issues. We do our best to keep as many prescription parameters in stock as possible. It just so happened that our distribution center did not have these available for your prescription strength.

Thank you for understanding and giving us the opportunity to serve you. Hopefully in the future we will have the chance to give you a reason to give us a 5 star review. Feel free to connect with me if there is anything else we can do for you.

Thank You,
Daniel
Daniel@nextdaycontacts.com

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